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Orlando Kia East - Service Center

Orlando, FL

4.1
1,152 Reviews

1,152 Reviews of Orlando Kia East - Service Center

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January 17, 2024

They where very fast in service, and kept in contact with me the whole time More

by kniven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 17, 2024 -

Greenway Kia East responded

It is great to hear that our team delivered efficient and attentive service. Thank you for choosing Greenway Kia East!

January 17, 2024

Service is friendly, individuals knowledgeable and informative, helpful with information, and courteous when answering questions about my Kia and your services. Thank you for a job well done. More

by WINTERS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Greenway Kia East responded

We're glad to know you had a positive experience with our knowledgeable team at Greenway Kia East. We appreciate your kind words and are here for anything else you might need down the road!

January 17, 2024

Service wasn't able to fix two dashboard warning lights being on all the time (engine light and tire pressure). I have a 2012 KIA Sportage SX Turbo AWD My stereo also stopped working and I was told More

by edeprima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew (he was very nice)
Jan 17, 2024 -

Greenway Kia East responded

I'm sorry to hear about the issues you've been experiencing with your vehicle and our service. We aim for a high standard of customer care, so it's disappointing to know we fell short in this instance. I'd like the opportunity to discuss these matters further and find a suitable solution for you as soon as possible. Please reach out at your earliest convenience - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 17, 2024

Easy to make an appointment. Easy to check in. Car was ready on time when promised and all issues were resolved. I’ll be back! Carlos Enrique was amazing! More

by SHAWN1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique
Jan 17, 2024 -

Greenway Kia East responded

Shawn, we're glad to know that your experience with us at Greenway Kia East was smooth and efficient, especially thanks to Carlos! We appreciate the positive feedback and look forward to seeing you again. Safe travels until then!

January 17, 2024

Very friendly, very professional and the facility was nice and clean and the service was great. Couldn’t complain. I will go back.. More

by IDALISNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very professional very helpful.
Jan 17, 2024 -

Greenway Kia East responded

Idalisne, we're delighted to know you had a great experience at Greenway Kia East. We appreciate your feedback about our friendly team and clean facility! Looking forward to seeing you again in the future.

January 17, 2024

This dealership is clean, inviting and professional. All the staff are friendly and knowledgeable about their products and services. More

by MRSBICKLEYNMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Greenway Kia East responded

Thanks for the positive feedback! We're glad to know you found our dealership at Greenway Kia East clean and professional. Our team always aims to provide top-notch service.

January 16, 2024

Great service I will recommend it to my friend next time great service I great place to be More

by Willie5352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Greenway Kia East responded

Thank you for the review! We hope to see you again at Greenway Kia East. Safe travels!

January 16, 2024

The dealership is very nice and welcoming. The sales manager Greg is the best at what he does. More

by COBBSHAKIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Williams
Jan 17, 2024 -

Greenway Kia East responded

Thank you for reviewing us! We appreciate the kind feedback about Greg and hope to see you again at Greenway Kia East!

January 16, 2024

Horrible! I went in for a repair on my vehicle in Oct i an still waiting for service, parts, reimbursement for rental, any form of communication. My service wa More

by Kenneth Gregoire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Jan 17, 2024 -

Greenway Kia East responded

Kenneth, I'm sorry to see this feedback, as it does not reflect the level of efficient and comprehensive service we aim to provide. I want to get this sorted out for you as soon as possible and ensure you receive the information you need. While I look for your contact information, I invite you to contact me directly in the meantime. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 16, 2024

Brought my car in for a power mirror issue and they diagnosed it in 2 hours. Another dealer told me 24-48 hours, which is why I brought it to Greenway. Very happy with Greenway’s service. Shelby is alw More

by RICHARD@WRIGHTSPARK.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Jan 17, 2024 -

Greenway Kia East responded

We're glad to know that our team at Greenway Kia East was able to diagnose and address your power mirror issue quickly. It's great hearing Shelby provided helpful service! Thanks for choosing us, we appreciate it!

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