Orlando Kia East - Service Center

I originally bought my Optima from Orlando Kia "WEST" and was not impressed by the staff, professionalism and the building itself. With that being said they did get me a great deal on the car I l "WEST" and was not impressed by the staff, professionalism and the building itself. With that being said they did get me a great deal on the car I leased. So they still helped me out. But I lost some trust along the way due to some negligence in the finance department and the closeout of the deal. So when it came to my first service on the vehicle I decided to go to their sister store Orlando Kia EAST since it was a new dealership and it wasn't too far from my house. First impression of the new building was impressive, the cleanliness and smell exceptional and the friendliness was just right. Plenty of cars to look at inside the showroom and there is lots of coffee available. The waiting room has nice comfy leather seats and a big screen TV to keep you busy if you decided to wait. My service department advisor Edward was very professional, thorough and kept me up to date on everything. I was impressed! I have been there three times so far and have always received the same quality service each time. I would recommend this dealer to anyone for either a purchase of a new vehicle or the service department. Kudos! More

Professional, friendly, courteous employees. Clean, well laid out showroom. Service was completed 15 minutes EARLIER than time promised. 2 thumbs up...I will be back! laid out showroom. Service was completed 15 minutes EARLIER than time promised. 2 thumbs up...I will be back! More

Mr. Cotto always takes care of my service needs with my Kia. Excellent Service Man. THANK YOU!!!!!!!!!!!!!!! I always go to this dealership for my service. Kia. Excellent Service Man. THANK YOU!!!!!!!!!!!!!!! I always go to this dealership for my service. More

The service is why I go to this Orlando KIA East since I bought my KIA Soul here. Not only does Edward goes out of his way to make sure that I am in and out quick but that I am only having service that I ne bought my KIA Soul here. Not only does Edward goes out of his way to make sure that I am in and out quick but that I am only having service that I need. I can depend on Edward to provide me a list and cost of what I will need with the next visit too! I will not go anywhere else! Thank you, Estella Barrett More

I came in a day early because I had something come up and they quickly made space for me and took care of my car in less time than was quoted to me. Awesome. they quickly made space for me and took care of my car in less time than was quoted to me. Awesome. More

I have always had an excellent experience at Orlando KIA East, from the moment I walked in to purchase my new 2013 KIA Soul in December 2012 to my most recent scheduled service appointment a couple weeks ag East, from the moment I walked in to purchase my new 2013 KIA Soul in December 2012 to my most recent scheduled service appointment a couple weeks ago. I also like that they email me coupons for service and parts to ensure that I get a better deal by taking my car to Orlando KIA East than if I were to take it somewhere else. Thanks guys! More

I had an oil change on August 1st and on the 6th I noticed oil on my garage floor. I called and made another appointment and was taken care of immediately. I am very pleased with the attention and s noticed oil on my garage floor. I called and made another appointment and was taken care of immediately. I am very pleased with the attention and service I received and will continue to make you "MY DEALER". More

I came into the dealer looking for some answers about my tpms light and A young gentleman approached me, took care of it with in minutes without having to wait wonderful guy in service tpms light and A young gentleman approached me, took care of it with in minutes without having to wait wonderful guy in service More

Went in for my third maintenance service schedule, and as always, no complaints, always very courteous and always have my vehicle back within hours. I actually like visiting the dealership since they always always, no complaints, always very courteous and always have my vehicle back within hours. I actually like visiting the dealership since they always have something new to showcase, which keeps me interested...and the waiting are is nice too (kid friendly) Service schedule is great, since I can drop off before going to work, and pick it up on my way back...Highly Recommended More

Customer Experience Supervisor Jamie Johnson fixed my problem immediately and swiftly. We would come back to the dealership for further repairs needed on the car problem immediately and swiftly. We would come back to the dealership for further repairs needed on the car More