Orlando Kia East - Service Center

Chad has helped me take care of my car since I bought it in 2006. I am not a mechanic or knowledgible on car engines but he has taken time to explain what I need to know about my car without making me feel in 2006. I am not a mechanic or knowledgible on car engines but he has taken time to explain what I need to know about my car without making me feel stupid. His knowledge in customer service exceeds my expectations. He treats me like a close friend or even family member meaning my needs and his guidance in the service of my car are of utmost importance. He has lined out a 1-10 list for me as to what needs to be addressed at what time. Tho, I do like his theory of "if it ain't broke, don't fix it"! He has great consideration of customers time. He gets you in and out as he quoted and if something unexpectated pops up he is quick to inform. Like many, I work, and my time and his scheduling are very important. I think Kia is very fortunate to have Chad as an employee and I hope they they award him with recognition, he more than deserves it. He is my Hero! More

Chad is exceptional in his ability to help you understand what is done and what needs to be taken care of. He is very kind and courteous, I appreciate his help when I need him. Thank you Chad. Patty G what is done and what needs to be taken care of. He is very kind and courteous, I appreciate his help when I need him. Thank you Chad. Patty Gustafson More

Chad is the best hands down! He has taken care of me and my Sportage from the day I bought it. I will never let anywhere or anyone else touch my baby! I know that Chad will always tell me what I need and no my Sportage from the day I bought it. I will never let anywhere or anyone else touch my baby! I know that Chad will always tell me what I need and no more. More

Chad is excellent in customer service. Not only that, he Chad is excellent in customer service. Not only that, he cares about my car and me. Even when I see him at my job, where he to purchase his pet's fo Chad is excellent in customer service. Not only that, he cares about my car and me. Even when I see him at my job, where he to purchase his pet's food. Chad is excellence @ 100%. More

(For some reason my last review isn't here anymore!) (For some reason my last review isn't here anymore!) Since I've gotten my Kia Sportage back in 2005, I've only went to one dealer and one dealer on (For some reason my last review isn't here anymore!) Since I've gotten my Kia Sportage back in 2005, I've only went to one dealer and one dealer only. I really love having my car serviced by Chad, I really would prefer no other person. Chad understands my financial situations, personal interests, and exactly what my car needs. I've never broken down and never had to worry about a thing before any long mileage trip that I take. More

I have been doing business with KIA since 2005 when I purchased my Sportage. Chad has been wonderful since the day he started working there and he has given me so much trust in KIA that I am planning on purchased my Sportage. Chad has been wonderful since the day he started working there and he has given me so much trust in KIA that I am planning on buying another car from this dealership! More

I am a director of a customer service division so I tend to be very critical of the quality of customer service given. Chad is amazing, he is helpful, professional and very efficient. I have only been to to be very critical of the quality of customer service given. Chad is amazing, he is helpful, professional and very efficient. I have only been to this deal 3 times for basic service in 2 years and he actually remembered me each time. I would recommend this dealer hands down! Thanks Chad for being such a great guy! More

Edward was very helpful. He is always friendly and very knowledgeable. I trust what he tells me about my service. I would recommend Edward and this dealership to anyone. knowledgeable. I trust what he tells me about my service. I would recommend Edward and this dealership to anyone. More

I have given the rating I have because Edward Cotto knows his business. He is respectful and kind. He makes us feel very important every time we are there. He is always prompt with our appointments and me his business. He is respectful and kind. He makes us feel very important every time we are there. He is always prompt with our appointments and meets our every need. We have purchased our third Kia Sedona Mini Van and love it. We have loved all of our Sedona Mini Vans since 2000. We always have two in use at a time! More

Chad has always gone above and beyond to help us with our Kia. He makes sure any request we have is taken care of right away! Kia. He makes sure any request we have is taken care of right away! More