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Greenway Hyundai Orlando - Service Center

Orlando, FL

4.3
199 Reviews

199 Reviews of Greenway Hyundai Orlando - Service Center

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December 22, 2023

Great service very friendly and knowledgeable. Was in and out quickly. Very positive experience. Will be back soo . More

by gm-demoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua in service
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Dec 22, 2023 -

Greenway Hyundai Orlando responded

We're glad to know you had a positive experience with our team at Greenway Hyundai Orlando! We appreciate your feedback and look forward to seeing you again soon. Safe travels until then!

December 21, 2023

It was not good. My car was there for a recall and it took almost a month to get fixed, and they didn’t fix everything that supposed to be fixed, they forgot the brea More

by Fernando V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lukus Felder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2023 -

Greenway Hyundai Orlando responded

Fernando, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 21, 2023

Thank you Tyler for your help and understanding in explaining why l needed to replace these important parts in my vehicle and made a way for me to pay for them, especially at Christmas time. God Bles More

by caroldantona41
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tyler👍
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Dec 21, 2023 -

Greenway Hyundai Orlando responded

Carol, we're so glad to know that Tyler was able to assist you with your vehicle needs at Greenway Hyundai Orlando, especially during the holiday season. We appreciate your kind words and look forward to serving you again in the future!

December 20, 2023

Was here for routine maintenance. Service was quick and Courteous! Coffee in the waiting room was a plus! More

by josiahmassingill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Report | Print
Dec 20, 2023 -

Greenway Hyundai Orlando responded

Josiah, we're glad to know your routine maintenance visit at Greenway Hyundai Orlando was quick and pleasant. We hope to see you again down the road!

December 20, 2023

Jerry and the team are wonderful! They provided the best customer service, made a stressful situation easy. Provided drop off and pick up to my work, the vehicle service was quick an More

by katinak77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry from Greenway Hyundai Orlando
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Dec 20, 2023 -

Greenway Hyundai Orlando responded

Katina, we're delighted to know Jerry and our team at Greenway Hyundai Orlando were able to make your experience seamless! We appreciate the recommendations. Thanks for choosing us for your vehicle service needs!

December 18, 2023

Tyrone in the Service Department was absolutely wonderful regarding my service and his customer service was great More

by carla.wells1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone in Service
Report | Print
Dec 18, 2023 -

Greenway Hyundai Orlando responded

Thank you, Carla! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greenway Hyundai Orlando.

December 15, 2023

Muy buen trabajo el de jenry. muchas gracias por la atencion .es muy precional.gracias More

by yelisandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukus Felder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenry
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Dec 17, 2023 -

Greenway Hyundai Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2023

They are very deceiving, using illegally tactic to make a sale.. They are disgusting, very disrespectful. And give you Gap and extended warranty without your knowledge. Fraud indeed. More

by gdottie396
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Sidana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed, Javier, Ken and Amien
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Dec 15, 2023 -

Greenway Hyundai Orlando responded

This feedback is very concerning as we do not run our business to mislead our customers. We strive for honesty and transparency, so I am sincerely sorry for any misunderstanding with your purchase. I think it would be best to look into this further and address what happened offline. Please reach out to me at your earliest convenience. Thank you, Dylan Aldinc - General Sales Manager - 407-274-6540

December 09, 2023

The only issue with my experience was, I was the first car there in the morning with an 8:00 appointment and it’s still took 2 hours with just and oil change and tire rotation. More

by roadrash38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Dec 10, 2023 -

Greenway Hyundai Orlando responded

Thank you for taking the time to share your thoughts on working with Logan and our team. We're glad to hear we delivered such a great experience!

December 06, 2023

Wonderful staff patient and knowledgeable customer service I will always recommend Hyundai Come in for my next vehicle soon. Oh Tyrone, my customer service rep. It is wonderful. More

by marancooper20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukus Felder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone
Report | Print
Dec 07, 2023 -

Greenway Hyundai Orlando responded

We're so glad to know you consistently have great experiences with Tyrone and our team at Greenway Hyundai Orlando! Thanks for recommending us - see you next time!

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