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Greenway Hyundai Orlando - Service Center

Orlando, FL

4.4
216 Reviews

216 Reviews of Greenway Hyundai Orlando - Service Center

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September 07, 2024

What a dump of a dealership. Needed a renovation 10 years ago. Crowded few amenities. Service department over priced 15k miles service on my sedan cost $600!! More

by kevinglkconsultants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin was a good service advisor but he works for a rip off organization
Sep 09, 2024 -

Greenway Hyundai Orlando responded

Kevin - We apologize for your recent experience and understand how frustrating it must have been. We strive to provide a comfortable environment and fair pricing, so it's concerning to hear we missed the mark. Please reach out if you'd like to discuss this further or share more details about your visit. Thank you, James Ferrell - Service Manager - 407-253-4793

September 05, 2024

Very well trained service staff. As always, very pleased with the service provided. Not a very good business practice to charge 3% for using a credit card. More

by 04_messiah_credo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Rodriguez
Sep 05, 2024 -

Greenway Hyundai Orlando responded

Thank you for your business and this review. We're happy to hear Omar and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 01, 2024

The personal of this dealership is very friendly and efficient. When you arrive at the dealership they welcome you and assist you with everything you need. Thanks to all of you for your help. More

by MIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukus Felder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Mercado
Sep 03, 2024 -

Greenway Hyundai Orlando responded

Mio, Thank you! Lukas, Ken, and Victor appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greenway Hyundai Orlando.

July 26, 2024

My initial visit to the dealership was in 2007. Consistently, I am impressed by the professionalism and personable nature of advisors. More

by oaknwlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry (Advisor - Service)
Jul 26, 2024 -

Greenway Hyundai Orlando responded

We're delighted to hear that our team at Greenway Hyundai Orlando has consistently impressed you with their professionalism and personable service since 2007. Thank you for your continued support!

July 02, 2024

I have had my car there from May 2nd until now which is July 1st. My timing chain had gone bad and they have yet to even relay the damages and Information the warrenty. 2 months and I still don't know if m More

by mccoy.derrick16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lukus Felder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Mercado
Jul 05, 2024 -

Greenway Hyundai Orlando responded

Your frustration is completely understandable, and I apologize for the lack of communication and delays you've experienced. This certainly does not reflect the level of service we aim to provide. I'd like to personally assist in resolving this matter as quickly as possible. Please reach out at your earliest convenience so we can discuss further steps. Thank you, James Ferrell - Service Manager - 407-253-4793

June 18, 2024

I previously gave 5 stars for my purchase but feel the need to review again. I went back into the dealership to have a repair done to my 2016 Hyundai Elantra and the experience was wonderful! If you need More

by Jennifer Starke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukus Felder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody, Josh, Steven, Invilet, Jafar all so helpful and made the experience so pleasant. , Victor Mercado
Jun 18, 2024 -

Greenway Hyundai Orlando responded

Jennifer, thank you for sharing your positive experience with both our sales and service departments at Greenway Hyundai Orlando! We're glad to hear Woody and the team took great care of you. Enjoy your new Santa Fe XRT!

June 10, 2024

Customer service was great people and finished before an expected time also the all service i want done correctly . More

by hshimelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep
Jun 10, 2024 -

Greenway Hyundai Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 05, 2024

Software up date for my sonata is so costly. Such a thing must be a courtesy of the maker and dealer More

by molinaguillenmoises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukus Felder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who deals with is so polite and well mannered , Victor Mercado
Jun 06, 2024 -

Greenway Hyundai Orlando responded

We appreciate your business. We'd like to know more about this issue and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 01, 2024

The service department is excellent. They had my car fixed in a week. They were very helpful and professional More

by Dboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 03, 2024 -

Greenway Hyundai Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Greenway Hyundai Orlando, we look forward to having you as a valued customer for many years to come!

May 23, 2024

The repair was done as promised. Communication was great. Will definitely go back for future service visits. More

by JMP90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Sadler
May 23, 2024 -

Greenway Hyundai Orlando responded

We're delighted to hear that your repair experience was smooth and that communication met your expectations at Greenway Hyundai Orlando. Looking forward to assisting you with future service visits!