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Greenway Hyundai Orlando - Service Center

Orlando, FL

4.4
216 Reviews

216 Reviews of Greenway Hyundai Orlando - Service Center

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November 07, 2024

Excellent customer service from start to finish! All staff treated me wjth courtsey and respect and got the job finished in one hour! I am very grateful and happy. More

by Jhanley193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA service advisor snd Keith in parts
Nov 08, 2024 -

Greenway Hyundai Orlando responded

We're delighted to hear about your excellent experience with our team at Greenway Hyundai Orlando! Thank you for the kind words and support. Safe travels!

November 06, 2024

My only issue was had a 8:00 am appointment an it was just an oil change. I was told about 90 minutes. But it was 150 minutes. More

by tanman1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service manager was great no problems
Nov 07, 2024 -

Greenway Hyundai Orlando responded

We apologize for the delay during your visit to Greenway Hyundai Orlando. We appreciate your patience and will work on improving our service times in the future. Thank you for bringing this to our attention!

November 06, 2024

Service was good but the wait for an oil change 2:1/2 hours -with an appointment @8am. More

by tanman1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ydelso
Nov 07, 2024 -

Greenway Hyundai Orlando responded

Thank you for leaving Greenway Hyundai Orlando a five-star review! We appreciate your patience and feedback on the wait time. If you need anything else, please let us know!

October 22, 2024

Tyler went above and beyond expectations. My experience with him was amazing keep it up Tyler ⭐️⭐️⭐️⭐️⭐️ More

by Sweet.winy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 23, 2024 -

Greenway Hyundai Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again.

October 16, 2024

I’m impressed with this dealership. Everyone I’ve had contact with has been friendly and helpful. I just had my car in for scheduled service. Henry in the service department was profe More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry in service department
Oct 17, 2024 -

Greenway Hyundai Orlando responded

Rick, we're delighted to hear that Henry and the team at Greenway Hyundai Orlando provided you with a positive service experience. Thank you for sharing your feedback!

October 05, 2024

The way they treated me was great. The service personal was very accurate in their explanations. More

by perucho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukus Felder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar, Victor Mercado
Oct 07, 2024 -

Greenway Hyundai Orlando responded

Thank you, Perucho. We look forward to seeing you again at Greenway Hyundai Orlando!

October 04, 2024

Was able to get exactly what I needed when I got to the dealership. Trying to call on the phone about my issue before hand did not help much. More

by Eric Frankle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 05, 2024 -

Greenway Hyundai Orlando responded

Eric, we're glad to hear you found what you needed at Greenway Hyundai Orlando! We apologize for any inconvenience over the phone and appreciate your feedback. If there's anything else we can do for you, please let us know!

September 21, 2024

I saw Joshua on a Friday and he was great great. Very detailed on what I need. I also appreciated that he took a look at my car when I bought it in on Monday for something minor but for me it was ma More

by nanarroyo
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 23, 2024 -

Greenway Hyundai Orlando responded

We are very happy Joshua provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2024

After leaving the service dept upset & disappointed, they want a review. Here it is. The paint on my car is lifting up & literally flying off currently in 4 different areas. My car has 42,000 miles & I’ve pu More

by S. Livingston
Recommend Dealer
No
Employees Worked With
Lukus Felder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Mercado
Sep 26, 2024 -

Greenway Hyundai Orlando responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Sep 26, 2024 -

Greenway Hyundai Orlando responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Sep 27, 2024 -

S. Livingston responded

Shirley Livingston cell 407-925-2333 I apologize for putting 1 star for the 3 people above because I didn’t recognize any of the names & I couldn’t leave them blank. Afterwards, I thought maybe Victor was the Service Manager & he brought me over to Henry. The only sales person I encountered was a young man with an unusual name that tried to sell me a new car in the service area while they were looking over the damage & taking pictures. He didn’t have any business cards, so he wrote his name on a sticky note.

September 09, 2024

Frankie was pleasant and very thorough Appreciate that he Took good care of my vehicle More

by RLT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie service Angelica sales
Sep 09, 2024 -

Greenway Hyundai Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We'll pass along your compliments to Frankie!

Sep 09, 2024 -

Greenway Hyundai Orlando responded

Thank you for choosing Greenway Hyundai Orlando, we appreciate your positive feedback for Frankie!

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