Greenway Hyundai Orlando - Service Center

Best experience ever they always taking good care of my car . And I don’t think there was nothing to complian about The services that I received on this day. they always taking good care of my car . And I don’t think there was nothing to complian about The services that I received on this day. More

Quick and quality Richard and Cliff took care of all of my needs, as always! And I like the new coffee machine. ;-) No problems what so ever. Awesome. Richard and Cliff took care of all of my needs, as always! And I like the new coffee machine. ;-) No problems what so ever. Awesome. More

Disappointed Customer I recently went in to your Service Shop to have my dashboard assessed for repairs. Although the onsite customer service is generally good, your follow I recently went in to your Service Shop to have my dashboard assessed for repairs. Although the onsite customer service is generally good, your follow up is not so good. Unfortunately, I'm still waiting on your Service Shop to call me back to advise if the dashboard repair is covered under my extended warranty. Ironically, to say the least, when purchasing my car via your dealership a few years ago, my husband and I received numerous follow up calls from the Sales Dept. to ensure that "the deal was sealed." I just wish we could receive the same level of commitment via your Repair Shop. Sincerely, Ronda ("Disappointed Customer") More

Close to perfect... Best in town Total front break job for under $220 and in and out in 1 1/2 hours. Couple of months ago I got all belts changed or for around 400... Cool thing about Total front break job for under $220 and in and out in 1 1/2 hours. Couple of months ago I got all belts changed or for around 400... Cool thing about Orlando is you have people you never met before in the waiting area talking to each other about how great it is there More

Can't even change a tire Every year this dealer service goes down hill. My last service was abysmal. Had an appointment for new tires and oil change. Although it was a Genesis Every year this dealer service goes down hill. My last service was abysmal. Had an appointment for new tires and oil change. Although it was a Genesis, under warranty, they said it would take all day. No there was no loaner. After 9 hours I was driven back to the dealership. The car wasn't quite ready yet. Received the car, dirty from the gravel in the service drive. They charged for washing it. Car tire went flat on the way home. Returned the next day. Two more hours. They forgot to fully tighten the valve stem. You can buy a luxury car, but at hyundai, you don't buy a luxury experience. More

Why does Hyundai allow dealers to provide 2nd rate service? Pulled in to the service center with a 2015 Genesis to have them look at the navigation system which was not responding to voice commands. Sat forev Pulled in to the service center with a 2015 Genesis to have them look at the navigation system which was not responding to voice commands. Sat forever waiting for a service manager to acknowledge I was there (must have mistaken me for a potted plant). This dealership appears to have nobody knowledgable about the Genesis Navigation System. Their response was to tell me that they'd do some research with Hyundai to see if there have been any software updates and call me back. Never heard from them again. Which is what's going to happen to them when I need my car serviced. Having said that, the service center ratings of Hyundai delearships in Orlando, with the exception of Hollor, appear to be mediocre at best. People who buy premium cars don't expect lousy service. I would hope Hyundai gets its act together and starts shutting down dealers with unacceptable ratings and starts requiring dealers to spend capital putting in world class centers. More