Greenway Hyundai Orlando

The entire staff needs training. We purchased a new Mustang from this dealership. This has been the worst service I have ever encountered. I would suggest you go to any dealership ra We purchased a new Mustang from this dealership. This has been the worst service I have ever encountered. I would suggest you go to any dealership rather than this one. Read the reviews the people are correct they are very unprofessional and very rude. Liars at best. Do not do business with this company . More

Last night my sister and I arrived to pay and pick up the car we were buying. To say I was disappointed with the staff’s behavior and lack of training is to put it mildly. A member of the staff actually had car we were buying. To say I was disappointed with the staff’s behavior and lack of training is to put it mildly. A member of the staff actually had the audacity to touch my sister on her injured shoulder. I had to remind him to keep his distance and to keep his hands to himself. Unwelcomed, unwanted, and unsolicited touch is assault in some jurisdictions. The lack of transparency, effective, active communication and lack of basic social skills played a large role in having to walk away after almost an hour of attempting to conduct business with this staff. More

I was led to believe by the salesman that they would match another dealers deal. However, after much wasted time I was advised that the sales manager would not match the Miami Dealers price. This proces match another dealers deal. However, after much wasted time I was advised that the sales manager would not match the Miami Dealers price. This process went on several days. I would not recommend this dealership to anyone. More

Screwed over the Johnson's but won in court. But besides that, not a great experience when I went to check out the line of new with pushy salesmen and financing bait and switch. Went to anothe But besides that, not a great experience when I went to check out the line of new with pushy salesmen and financing bait and switch. Went to another Hyundai dealer and got the 4 new cars I needed for my business from them and very happy. More

Thieving con men looking to scam people. They will sell you a car then weeks later cancel the deal unless you are will to pay thousands more. They will sell you a car then weeks later cancel the deal unless you are will to pay thousands more. More

DO NOT support this business! I bought a brand new vehicle in July that had a check engine light after only 3000 miles! I took my vehicle to the gas station to fill with gas b I bought a brand new vehicle in July that had a check engine light after only 3000 miles! I took my vehicle to the gas station to fill with gas before carrying it in to be check and it did not start at the pump. I got the vehicle towed to the dealership which I have yet to be reimbursed for and they refused to provide me a loaner whiles they diagnose what could be wrong with the car. I called the service department looking for answers and was met with lack of phone etiquette and put on hold for so long that the phone call dropped multiple times and you have to call back and start the process of incompetence again. When I finally was able to speak with someone I was informed it may take weeks for my vehicle to be looked at because towed vehicles are considered walk-ins and are not given priority. I immediately asked to speak with the service manager Jay Ferrel and the dealership owner Ken Sidana to no avail. How am I supposed to get to work or take my child to and from school if it takes weeks for the vehicle to be seen? This type of customer service or lack thereof is completely unacceptable. How could you inconvenience your customer with a brand new vehicle based on policies and procedures that do not fit all situations? I cannot wait to get rid of this vehicle and would never support this dealership again! I DO NOT recommend! More

Don't buy non Hyundai used cars here because you'll have to go that particular car's dealership to have it fixed, but Hyundai doesn't tell that upfront before buying. to go that particular car's dealership to have it fixed, but Hyundai doesn't tell that upfront before buying. More