Greenway Hyundai Orlando | Page 137

You are very lucky to have an employee like Eric. Not only is he very courteous, he went out of his way the last visit I had to keep me up to date and comfortable during my stay there. I was there from a only is he very courteous, he went out of his way the last visit I had to keep me up to date and comfortable during my stay there. I was there from about 7:30am until about 3:30pm having maintenance on my vehicle and he kept reminding me that he could provide me with a car so I didn't have to wait around there. He also tried to get me lunch while I was waiting. Those things probably don't mean much to most, but since I have worked in a customer service industry for 25 years, it was nice to know that someone else valued my time as much as I do. It's often the little things that we take for granted that are the ones that are truly appreciated. Many can learn that customer service is not dead in this economy with people like him. Thank him for me again and tell him with people like him, it will be the reason I return to have my vehicle taken care of there! More

Was the last dealership I went to in Central Florida and glad I did. Got 500 more for my trade than any other dealer. Got 500 less than the price at any other dealer. And I was looking at used cars and t glad I did. Got 500 more for my trade than any other dealer. Got 500 less than the price at any other dealer. And I was looking at used cars and they sold me a new one. Thats right. Got a brand new car, 26 miles on it for the price other dealers were selling used ones. Had nothing to do with finance numbers either, got outside bank financing before I even started shopping. GReat salesman, Jason Nuss, would highly reccomend him. Straight forward, no xx, got me in and out before closing and had my new car the next day. More

Arrived at the dealership to test drive the 2011 Hyundai Sonata as I am in the market to buy a brand new 4 dr sedan and haven't test drived the Sonata yet. As soon as I stepped out of my vehicle, Roberto ap Sonata as I am in the market to buy a brand new 4 dr sedan and haven't test drived the Sonata yet. As soon as I stepped out of my vehicle, Roberto approached me and asked "What are you looking for?", No hand shake, NO "Hi how are you doing?", NO "welcome to Orlando Hyundai",. I responded by stating I am in the market for a brand new 4 dr sedan and was interested in taking a look at the Sonatas. While walking me to the location of the vehicles, Roberto answers his cell phone and started speaking in Spanish to a "friend". Little did he know that I am fluent in Spanish, speak and understand it. Roberto brought me to where the Sonatas where and immediately asked me how much money was I willing to spend? I asked him to show me the base models then we will go from there. He stated they don't have any base models and POINTED to a SE model. I explained I loved the white but don't like the black interior. Instead of showing me other models or telling me he could research and find one..he said well this is all we have...they all come with black interior. I walked over to another white Sonata and I could see it had beige interior from the outside. I asked him what type of car it was. He stated it was a Limited, while I started looking at the car and opened the door to get inside, I turned around and Roberto was already half way across the dealership speaking with another couple. He didn't say goodbye or anything. Roberto was extremely rude and I did notify the Sales Managers who were at the front desk. I am also writing a letter to GM of the dealership. I was completely disrespected and felt Roberto's behavior was unacceptable. More

Jason proved to be very professional and knowledgeable about the product, was diligent in the negotiation process, was clear while explaining or answering questions, all car sales people should model afte about the product, was diligent in the negotiation process, was clear while explaining or answering questions, all car sales people should model after his technique and approach. I will recommend him to anyone that indicates they want to buy a Hyundai. Arthur Denyer More

Izzie never gave up trying to help me and put me in a new car. He called me several times during the week to let me know he was still trying to work a deal for me with his manager. I was really upside down i car. He called me several times during the week to let me know he was still trying to work a deal for me with his manager. I was really upside down in my car and never thought it would work out but he kept working and I have a new car. I love it. More

The sales, finance, and management teams were efficient, professional, and courteous in all of their communications and actions during this transaction. They quickly arrived at a fair price for the car and professional, and courteous in all of their communications and actions during this transaction. They quickly arrived at a fair price for the car and my trade-in and avoided any of the sterotypical haggling that often is associated with purchasing a car. I would definitely recommend the dealership to anyone considering a comparable vehicle. More

Great experience, especially dealing with Jason. Thank you! Didn't plan on purchasing the night we came by, but we are happy we did. Wanted to look around and make sure we were getting the best deal and you! Didn't plan on purchasing the night we came by, but we are happy we did. Wanted to look around and make sure we were getting the best deal and happy to say "we love the purchase we made". We will definitely recommend Jason and your dealership. ~Dixie More

Everyone at Orlando Hyundai was extremely friendly and helpful. Suzie is a very hard worker and I appreciate that. I was able to pick out my Elantra from a nice selection since new cars had just arrived helpful. Suzie is a very hard worker and I appreciate that. I was able to pick out my Elantra from a nice selection since new cars had just arrived. That was great. I got exactly what I wanted and the car runs great. I would definitely buy a car at your dealership again. More

Worst car buying experience! Please if you value your money, your time or your safety do not buy a car from this dealership. I was sold a defective vehicle from the dealership. The car has been at the se money, your time or your safety do not buy a car from this dealership. I was sold a defective vehicle from the dealership. The car has been at the service department for repairs longer than I have been in possession of the vehicle and the they still cannot figure out what is wrong. The managers do not return my calls or emails thus forcing me to file a BBB complaint and a consumer affairs complaint through Hyundai Corporate. Spare yourself the strife and go somewhere else. These people don't deserve your money. More

This dealership is useless! If you happen to buy a car from them that works you may get a good experience, if there is anything wrong with the car they will lie to you and tell you there is no problem. Th from them that works you may get a good experience, if there is anything wrong with the car they will lie to you and tell you there is no problem. Then when you take their word and trust in them there is no care in the world when something goes wrong and then they just ignore all your calls and keep the car for days on end not do any work on it tell you its all fixed then you get it back still broken!! Why why why!! Even the General Manager promised this would be fixed, have I heard from him?? More