Greenway Hyundai Orlando

Mr. St. Hilaire, our salesman, was professional, knew the auto we purchased well, explained the operation and details of the auto perfectly and simply. Both my wife and I understood the vehicle well after h auto we purchased well, explained the operation and details of the auto perfectly and simply. Both my wife and I understood the vehicle well after he explained the operation of each part of the auto. He was courteous, kind, patient with all our questions. He also handled our paperwork and processed our purchase with excellent attention to detail, explaining exactly what we needed throughout the purchase process. He simply made the purchase of our vehicle easy. Now, the Finance dept., Mr. Jose Rivera, was just as thorough and explained the numbers perfectly and accurately, with the same attention to detail as the salesman. I will recommend Universal Hyundai to my family and friends in a heartbeat. This is the second auto we purchased from this dealer and will be back in the future for our next vehicle. More

I rated my experience solely on my interaction with Jason. I found him to very helpful and knowledgeable. He was friendly and seemed genuinely concerned that we found the right vehicle. I didn't rea Jason. I found him to very helpful and knowledgeable. He was friendly and seemed genuinely concerned that we found the right vehicle. I didn't really enjoy my experience with the finance person, spoke to fast and only semed interested to getting the paper work done. There was a small paint chip on the vehicle when we bought the vehicle which you agreed to repair. We called the Body Shop yesterday, we were put on hold for ever and then had to leave a message, in fact we left 2 messages and never got a call back. Fortunitly we were able to reach Jason, he called us back on his day off, and said he would give us a call this afternoon so we can get an appointment to have the chip fixed. More

Roberto was very helpful and understanding and I really feel like I got a fair and reasonable price on my car. I am enjoying my Elantra - especially the great gas mileage. Only complaint is that I was co feel like I got a fair and reasonable price on my car. I am enjoying my Elantra - especially the great gas mileage. Only complaint is that I was contacted via text after the sale because more information was needed for the bank loan and text is definitely not a preferred method of contact when you are asking for specific personal information. I would rather have been called directly. Other than that, I had a positive experience. Thank you, Melissa More

Yes, friendly, informative service. Everything explained, so it was easy to understand. The Sales person was extremely knowledgeable and put you at ease. The overall experience was very satisfying. so it was easy to understand. The Sales person was extremely knowledgeable and put you at ease. The overall experience was very satisfying. More

I would definitely recommend this dealership! In fact my daughter didn't think she wanted to buy a Hyundai until I took mine over there so she could see it! She said she really liked it and once again we wo daughter didn't think she wanted to buy a Hyundai until I took mine over there so she could see it! She said she really liked it and once again we would probably have the same car-just in a different color. She will be looking to buy probably in September or October and she will be coming there. I have always dreaded the car buying experience and I was dreading going out on Sunday also. Jason Nuss sent out a nice email when he saw I was inquiring online about the Elantras. We emailed back and forth but he could not be there last Sunday, which was the only day I could get there. He asked Suzie to come in and help me-and I am really glad he did! She was really great! I got there when the dealership opened and then we went out to look at Elantras. I originally wanted a 2012 Elantra GLSwith the package that included the keyless entry and the radio controls on the steering wheel. Apparently Saturday had been a huge sale day-13 Elantras-so there were only a few 2012 GLS left and none really with the package I was looking for. Suzie showed me the Limiteds and they are really a beautiful car! They had everything I was looking for and more. The only thing was they were more expensive. Suzie showed me all the features and even connected the bluetooth to my cell phone. I LOVE that! Anyway, we went back inside and David worked up payment, etc and we got it down to a payment I can live with. Not as low as I would have liked, but realistically a fair payment. Everyone was really wonderful-not all those little games that some dealerships play. The only downside was something that just comes with buying a vehicle. The length of time it takes from beginning to end! All in allthis was the best car buying experience I have ever had and did not feel like I needed to have a man with me to run interference! I will Definitely come back if I ever need another vehicle and will recommend you to everyone! More

I had already decided that I was going to buy a Hyundai. I was undecided between the Elantra and the Sonota. My initial inquiry was made through the internet. Cathy promply replied via email and followed I was undecided between the Elantra and the Sonota. My initial inquiry was made through the internet. Cathy promply replied via email and followed up with an immediate phone call. We made a tentative appointment which I was unable to keep due to my work schedule. I called Cathy on Saturday and told her that I would be in. She was with another potential buyer but would be done shortly. I told her that I had no problem waiting. Cathy greeted me when I arrived and told me that she wasn't quite finished with her previous appointment but she asked Suzie to help me while she was finshing up. Suzie was welcoming and very friendly, we discussed my options and decided to walk the lot where she could show me what was available. Both Suzie and Cathy are extremely knowledgable, I could tell that the believed in the products that they were selling. There was no pressure from either of them as they knew that I was the one who ultimately had to make the decision that would make me happy. Financing was easy & quick. Janet was very cordial and went through the paperwork thoroughly making sure I understood everything. The entire experience was pleasant. More

I'm very very much satisfied to transact business with I'm very very much satisfied to transact business with Jason. He was very helpful, honest, easy to deal with, and he doesn't take advantag I'm very very much satisfied to transact business with Jason. He was very helpful, honest, easy to deal with, and he doesn't take advantage to his clients. We will highly recommend him to our family and friends Thank you and more power .!!! More

This is my 2nd purchase at Orlando Hyundai and for a second time they made my puchase so easy and effortless...the salesperson Suzie was wonderful...no pressure...got a great deal on a 2011 Santa Fe and second time they made my puchase so easy and effortless...the salesperson Suzie was wonderful...no pressure...got a great deal on a 2011 Santa Fe and trade in allowance...they were great! from my experience this is an outstanding dealership and I highly recommend it. More

This is my fourth vehicle purchase from this dealership, 2 new and 2 used. My wife and I couldn't be happier with our new vehicle. Orlando Hyundai went above and beyond to exceed my expectations and find 2 new and 2 used. My wife and I couldn't be happier with our new vehicle. Orlando Hyundai went above and beyond to exceed my expectations and find a vehicle that fit my budget / requirements. Joel listened to exactly what I was looking for in a vehicle and what finance options I had available and helped me find the perfect match! Thank you! More

Feel I got a good deal, was treated well, and am happy with the car. My only complaint is the amount of time it took to transact the deal, especially considering I was paying cash. I was in a bit of a hur with the car. My only complaint is the amount of time it took to transact the deal, especially considering I was paying cash. I was in a bit of a hurry and it took 2 hours to complete the paperwork - most of that time was spent waiting while it was "entered into the computer". Seems like this could be streamlined, particularly if somebody isn't taking out a loan. Otherwise, a good experience. Thanks. More