Greenway Hyundai Orlando

Yes, friendly, informative service. Everything explained, so it was easy to understand. The Sales person was extremely knowledgeable and put you at ease. The overall experience was very satisfying. so it was easy to understand. The Sales person was extremely knowledgeable and put you at ease. The overall experience was very satisfying. More

I would definitely recommend this dealership! In fact my daughter didn't think she wanted to buy a Hyundai until I took mine over there so she could see it! She said she really liked it and once again we wo daughter didn't think she wanted to buy a Hyundai until I took mine over there so she could see it! She said she really liked it and once again we would probably have the same car-just in a different color. She will be looking to buy probably in September or October and she will be coming there. I have always dreaded the car buying experience and I was dreading going out on Sunday also. Jason Nuss sent out a nice email when he saw I was inquiring online about the Elantras. We emailed back and forth but he could not be there last Sunday, which was the only day I could get there. He asked Suzie to come in and help me-and I am really glad he did! She was really great! I got there when the dealership opened and then we went out to look at Elantras. I originally wanted a 2012 Elantra GLSwith the package that included the keyless entry and the radio controls on the steering wheel. Apparently Saturday had been a huge sale day-13 Elantras-so there were only a few 2012 GLS left and none really with the package I was looking for. Suzie showed me the Limiteds and they are really a beautiful car! They had everything I was looking for and more. The only thing was they were more expensive. Suzie showed me all the features and even connected the bluetooth to my cell phone. I LOVE that! Anyway, we went back inside and David worked up payment, etc and we got it down to a payment I can live with. Not as low as I would have liked, but realistically a fair payment. Everyone was really wonderful-not all those little games that some dealerships play. The only downside was something that just comes with buying a vehicle. The length of time it takes from beginning to end! All in allthis was the best car buying experience I have ever had and did not feel like I needed to have a man with me to run interference! I will Definitely come back if I ever need another vehicle and will recommend you to everyone! More

I had already decided that I was going to buy a Hyundai. I was undecided between the Elantra and the Sonota. My initial inquiry was made through the internet. Cathy promply replied via email and followed I was undecided between the Elantra and the Sonota. My initial inquiry was made through the internet. Cathy promply replied via email and followed up with an immediate phone call. We made a tentative appointment which I was unable to keep due to my work schedule. I called Cathy on Saturday and told her that I would be in. She was with another potential buyer but would be done shortly. I told her that I had no problem waiting. Cathy greeted me when I arrived and told me that she wasn't quite finished with her previous appointment but she asked Suzie to help me while she was finshing up. Suzie was welcoming and very friendly, we discussed my options and decided to walk the lot where she could show me what was available. Both Suzie and Cathy are extremely knowledgable, I could tell that the believed in the products that they were selling. There was no pressure from either of them as they knew that I was the one who ultimately had to make the decision that would make me happy. Financing was easy & quick. Janet was very cordial and went through the paperwork thoroughly making sure I understood everything. The entire experience was pleasant. More

I'm very very much satisfied to transact business with I'm very very much satisfied to transact business with Jason. He was very helpful, honest, easy to deal with, and he doesn't take advantag I'm very very much satisfied to transact business with Jason. He was very helpful, honest, easy to deal with, and he doesn't take advantage to his clients. We will highly recommend him to our family and friends Thank you and more power .!!! More

This is my 2nd purchase at Orlando Hyundai and for a second time they made my puchase so easy and effortless...the salesperson Suzie was wonderful...no pressure...got a great deal on a 2011 Santa Fe and second time they made my puchase so easy and effortless...the salesperson Suzie was wonderful...no pressure...got a great deal on a 2011 Santa Fe and trade in allowance...they were great! from my experience this is an outstanding dealership and I highly recommend it. More

This is my fourth vehicle purchase from this dealership, 2 new and 2 used. My wife and I couldn't be happier with our new vehicle. Orlando Hyundai went above and beyond to exceed my expectations and find 2 new and 2 used. My wife and I couldn't be happier with our new vehicle. Orlando Hyundai went above and beyond to exceed my expectations and find a vehicle that fit my budget / requirements. Joel listened to exactly what I was looking for in a vehicle and what finance options I had available and helped me find the perfect match! Thank you! More

Feel I got a good deal, was treated well, and am happy with the car. My only complaint is the amount of time it took to transact the deal, especially considering I was paying cash. I was in a bit of a hur with the car. My only complaint is the amount of time it took to transact the deal, especially considering I was paying cash. I was in a bit of a hurry and it took 2 hours to complete the paperwork - most of that time was spent waiting while it was "entered into the computer". Seems like this could be streamlined, particularly if somebody isn't taking out a loan. Otherwise, a good experience. Thanks. More

The overall experience at Hyundai dealership was excellent starting with the sales person (Roberto Alvarez) and the customer service in general. I will reccommend this dealership to everybody who is excellent starting with the sales person (Roberto Alvarez) and the customer service in general. I will reccommend this dealership to everybody who is thinking of buying a car. Thank you Robert and Sandi for a great customer service. More

I have had my vehicle serviced for the past year and a half at Orlando Hyundai. This dealership has always been dependable and accommodating to my quick needs, or untimely drive ins. When I was ready to p half at Orlando Hyundai. This dealership has always been dependable and accommodating to my quick needs, or untimely drive ins. When I was ready to purchase a vehicle I had done all my research on line first. Cliff Wilson was by far the most honest and considerate sales man I have ever encountered. This is not my first car so I knew exactly what I was looking for and I let him know it. Cliff did not pull any punches or try to sell me anything. Cliff was very knowledgeable about Hyundai products, warranties and service. Cliff deserves a FIVE STAR rating as well as the entire dealership. More

I came to your firm through the Sam's Club purchase program, because Coastal Hyundai near me in Melbourne, FL is not a Sam's Club dealer. Salesperson Catherine Douglas was great. She worked hard for program, because Coastal Hyundai near me in Melbourne, FL is not a Sam's Club dealer. Salesperson Catherine Douglas was great. She worked hard for weeks and did whatever it took to get the job done. This transaction was difficult for everyone, because we were waiting for a specific car I wanted to come from the factory - but it never came. So, the sales team found an even better car for me, after I had clearly said I was about to back out of a deal with your firm. It was because of the professional tenacity of the team - and especially Catherine - that I stayed with the deal. I only wanted a car, but did not need one, so my original motivation to buy was minimal. Catherine always was personable and stayed on target with the sale. Also, Dave Menne was a great leader and worked very well with me - kudos to him, too. Reference these surveys, I believe that they are very important. However, I hope you realize that, for surveys to be effective and reliable, they need to be interpreted properly. If an employee, for example, generally gets great ratings and then one - or maybe even two - poor ratings, that should be a starting point - not an ending point - in the analysis. There are customers who mistakenly might mark a wrong rating number, wrongly thinking a "1" is better than a "five," for example (i.e., not reading the number descriptions). There are customers who might be angry - for reasons not even related to the car transaction - the day they fill out the survey. Maybe the customer gets the names of people he dealt with mixed up and blames the wrong person. Or maybe the customer is angry at someone whose name they don't know and blames the one they do know. Or maybe the customer is angry at store policies that the employee has no control over and uses the survey to get back at the person not responsible for those policies. There are many reasons. A professional entity, in my view, should attempt to have a supervisor directly contact an unhappy customer who submitted a bad evaluation, in order to assess the facts. How else can you really be able to ascertain whether an outlier survey is valid - or the result of a crank/error? In my experience, for example, prosecutors or defense attorneys might canvas jurors at the conclusion of a trial, to try to determine what went wrong (or right) in the case. One last point - I think it is important for all units in an entity to remember that they are part of the same company, even though they are established as separate cost centers. It is not good for the customer experience for non-sales units to remark to a customer that the sales unit might have made minor mistakes, did not clarify charges properly, spoke out of school, etc. Everyone is human, and I do not feel a need to give examples of what I am saying about this, but other customers might be less forgiving (or less sophisticated about the corporate structure). Overall, great job. Thanks for the experience. More