Greenway Hyundai Orlando

Frank did a great job. He was very helpful and friendly to deal with. Frank was knowledgeable and did everything he could to make us feel good about the purchase of our new car. One area that we were to deal with. Frank was knowledgeable and did everything he could to make us feel good about the purchase of our new car. One area that we were disappointed in was when we were presented the paperwork. The paperwork was missing numbers. We returned the next day to purchase the car and there was an additional $1,000 in dealership fees that were not previously presented to us. They stated that it was a computer error and met us half way however the percepetion was that we were there and ready to buy and now they were adding on fees at the last minute. They did help to remedy the situation but as an organization I would be truly concerned about the reputation of the company when errors like this occur. This is a severe problem! This was not Frank's error it was a computer problem. More

Everyone I dealt with was very nice to me. They met my request for trade in amount, the car was already marked down, and they got me in and out of the deal very quickly because I had to leave for work. T request for trade in amount, the car was already marked down, and they got me in and out of the deal very quickly because I had to leave for work. They even called the next day and told me they had found a check issued to me (that I had previously misplaced). I have already recommended this dealership and will continue to do so. Thank you! More

Juan provided all the information I needed to make an informed decision. He has excellent people skills which allowed me to feel at ease and in good hands. I will definitely recommend him and the dealers informed decision. He has excellent people skills which allowed me to feel at ease and in good hands. I will definitely recommend him and the dealership. It was a great experience and a smooth transaction. More

Great experience. Jorge was very knowledgeable and helpful. I would recommend this dealership to anyone.Very laid back atmosphere, not the pressure that you find at other dealerships to buy a car. helpful. I would recommend this dealership to anyone.Very laid back atmosphere, not the pressure that you find at other dealerships to buy a car. More

Great experience with final sales! I came to the dealership in the afternoon to look at inventory. I approched the counter to inquire about hybrids and was told that they were out in the lot, but wa dealership in the afternoon to look at inventory. I approched the counter to inquire about hybrids and was told that they were out in the lot, but was not asked if I needed help. (Single woman?) I was there for about an hour or so, in and out, looking at vehicles, and no one approached me to see if I needed any assistance. Admittedly, the dealership was extremely busy as it was Labor Day weekend. But as I was leaving, Tito stopped me in the parking lot and asked if anyone was helping me. I told him "no", but that there was a vehicle I was very interested in. He gave me his business card. I returned later with my husband and asked for Tito. Our final sales experience was very pleasant, good #'s on trade-in and final cost. I will say that we got a bit of "hard sell" on the extended Platinum warranty fron Sam (even after we were standing outside waiting for our car). "No thanks" means no thanks. Over all - great! More

At 1 pm I put out on the internet that I was looking for a particular Hyundai Sonata. Within ten minutes your team responded and made every effort to make me happy. That feeling of teamwork and service wa a particular Hyundai Sonata. Within ten minutes your team responded and made every effort to make me happy. That feeling of teamwork and service was evident during my entire experience. Thank you! More

I was extremely pleased with your service. Tito was a very experienced and friendly salesman; he treated us very well and explained the features of our new car to a great extent. The car buying process w very experienced and friendly salesman; he treated us very well and explained the features of our new car to a great extent. The car buying process went very smoothly, and we will recommend this dealership and Tito to our friends and family. Thank you for everything! More

Thanks to Tony for setting this up. Thanks to Kyle for making it happen and thanks to Mike for looking after me. I would recommend this dealer to my friends. making it happen and thanks to Mike for looking after me. I would recommend this dealer to my friends. More

The sales associates I worked with provided a wealth of information about the vehicles and the options available to me. They were professional, knowledgeable, and courteous. It was a pleasant buying exper information about the vehicles and the options available to me. They were professional, knowledgeable, and courteous. It was a pleasant buying experience. More

I have given the rating above because all my questions were asked. Juan tried to help me the most possible. He was very friendly. Juan also showed all the features that the car have. For that reason I don were asked. Juan tried to help me the most possible. He was very friendly. Juan also showed all the features that the car have. For that reason I don't even have to open the manual now. More