Greenway Hyundai Orlando

Outstanding service advisor Joshua very courteous and professional. Understand your needs. Great experience. I would highly recommend professional. Understand your needs. Great experience. I would highly recommend More

My thanks to the courteous appointment phone crew, seasoned service advisor Dustin, parts dept Carlos, and a finance mgr who helped me see through car repairs that had to be done in two visits on my e seasoned service advisor Dustin, parts dept Carlos, and a finance mgr who helped me see through car repairs that had to be done in two visits on my end for budget- & coordination/time-wise. Insofar as I can tell at this early stage, the biggest repair of them all — replacing the a/c compressor with condenser — were installed successfully to produce cool air, a must-have in Central FL.😅 Again, thanks to the team. I’m sure to return for future servicing. More

I was having an issue with my air conditioning unit in my 2020 Genesis G80 and Devon Richardson, service advisor, at Greenway Hyundai Genesis Orlando immediately log me in and prepared my vehicle to service. 2020 Genesis G80 and Devon Richardson, service advisor, at Greenway Hyundai Genesis Orlando immediately log me in and prepared my vehicle to service. Advisor Richardson was courteous, professional and ensured me he would take of my concerns and that the service tech team would assess the issue immediately. Devon informed me to save the phone number for Greenway Hyundai Genesis Orlando into my contacts-it goes directly to my cell phone. Devon Richardson said I could Text or call anytime if you need anything! I truly appreciate the service and attention that Advisor Devon and the service staff provided and they made me feel like a valued customer and welcomed. More

Our service advisor was fantastic! Tyler went above and beyond our expectations. I would absolutely recommend him and Greenway 100%. Totally satisfied Tyler went above and beyond our expectations. I would absolutely recommend him and Greenway 100%. Totally satisfied More

My service appointment was flawless. Luis did a fantastic job coordinating the recall and annual service. Finished in the time promised. Very satisfied. Luis did a fantastic job coordinating the recall and annual service. Finished in the time promised. Very satisfied. More

Very professional highly recommend listening to what you want in your car not what he wants to sale you makes you feel very comfortable want in your car not what he wants to sale you makes you feel very comfortable More

Everything was great up until I received the car, but when I got home... I noticed on the dashboard and in the MyHyundai app that it still says I need to get it serviced. when I got home... I noticed on the dashboard and in the MyHyundai app that it still says I need to get it serviced. More

A wonderful experience. My sales person, Angel, went above and beyond to ensure everything went smoothly. The sales manager was awesome too. Highly recommended!! My sales person, Angel, went above and beyond to ensure everything went smoothly. The sales manager was awesome too. Highly recommended!! More

I purchased a used vehicle from this dealership in March 2026. I fully understand that it is a used vehicle, and I did not expect it to be in brand-new condition. However, during its first service appointme 2026. I fully understand that it is a used vehicle, and I did not expect it to be in brand-new condition. However, during its first service appointment at an authorized Acura dealership, significant suspension-related issues were identified. According to Acura’s Master Technician: 1. One of the struts is leaking oil, and the leak is clearly not recent. The component is covered with dirt and grime that has accumulated over time, indicating that the failure existed long before the vehicle was sold to me. The technician estimates that the leak has likely been present for at least six months to a year. 2. A suspension bushing is completely torn and deteriorated. According to the technician’s assessment, this level of damage could not have developed within the three months since I purchased the vehicle. It is consistent with wear and deterioration that existed prior to the sale. In addition, I later discovered documentation related to previous repairs and vehicle conditions that were never disclosed or explained to me during the purchase process. My primary concern is not that the vehicle is used. My concern is that significant suspension and safety-related issues appear to have existed before the sale and were not disclosed. Buyers deserve complete and transparent information about the actual condition of the vehicles they are purchasing, especially when it involves components that directly affect safety, ride quality, and vehicle handling. This experience has been extremely disappointing. Based on what occurred, I cannot recommend this dealership. I believe honesty, transparency, and full disclosure of known vehicle conditions are essential to maintaining customer trust and conducting business fairly. Spanish Compré un vehículo usado en este concesionario en marzo de 2026. Entiendo perfectamente que se trata de un vehículo usado y no espero que sea un automóvil nuevo. Sin embargo, durante el primer servicio de mantenimiento realizado en un concesionario Acura autorizado, se identificaron problemas mecánicos significativos relacionados con la suspensión del vehículo. Según el técnico maestro de Acura: 1. Uno de los struts presenta una fuga de aceite que no es reciente. El componente está cubierto de suciedad acumulada adherida al aceite, lo que indica que la falla existía desde mucho antes de la compra. El técnico estima que la fuga ha estado presente durante aproximadamente seis meses a un año. 2. Un bushing de la suspensión se encuentra completamente roto. De acuerdo con la evaluación técnica, ese nivel de deterioro no ocurre en un período de apenas tres meses, sino que corresponde a un desgaste que ya existía antes de que el vehículo fuera vendido. Además, posteriormente encontré documentación relacionada con reparaciones y condiciones previas del vehículo que nunca me fueron explicadas ni divulgadas durante el proceso de compra. Mi preocupación principal no es que el vehículo sea usado, sino que problemas de seguridad y suspensión aparentemente preexistentes no fueron revelados antes de la venta. Considero que los compradores tienen derecho a recibir información completa y transparente sobre el estado real de los vehículos que adquieren, especialmente cuando se trata de componentes que afectan directamente la seguridad y el manejo. Esta experiencia ha sido muy decepcionante. Basándome en lo ocurrido, no puedo recomendar este concesionario. Considero que la transparencia, la honestidad y la divulgación completa de las condiciones conocidas de un vehículo son fundamentales para mantener la confianza de los clientes. More

Worst experience I have ever had. Rude and bad attitude. Allowed outside vendor (windshield replacement) to hound me during my visit to the point they were chasing me in tge parkin Rude and bad attitude. Allowed outside vendor (windshield replacement) to hound me during my visit to the point they were chasing me in tge parking lot. Lied to me as to why my eindshied was behind ng cleaned. This person needs to be fired or reassigned. More