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Greenway Hyundai Decatur

Decatur, AL

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rated
216 Reviews

1211 Beltline Rd. SW

Decatur, AL

35601

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Showing 216 reviews

April 21, 2017

James M. Christian The main reason for my visit to University Hyundai was to find a pick up that would get better gas mileage. There was nothing on the lot to my liking More

by jchristian2222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Davis
May 03, 2017 -

Greenway Hyundai Decatur responded

Thank you so much for the fantastic feedback! We are glad to have been able to help you get into a new vehicle and offer a great experience! We look forward to helping you again in the future. Sincerely, University Hyundai of Decatur Team

April 18, 2017

Would not honor a commitment made Made a deal last night 4-14-17, over the phone, provided all the information, including photo of the driver license, insurance information, SS# etc... More

by Mikko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Allen
Apr 20, 2017 -

Greenway Hyundai Decatur responded

Thank you for alerting us of this issue, Mikko. We are sorry to hear about your unpleasant experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. We would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, University Hyundai of Decatur Team

Apr 20, 2017 -

Mikko responded

Why would I waste more of my time with your dealership? You and Hyundai has demonstrated what an unethical business you run. When you say that you never intend to upset customers is a lie, since with your unethical business practices, you will take the risk, therefore you intended to upset me. No worries, I got a Mazda CX-5 already and will never even consider a Hyundai!

April 15, 2017

Satisfied The test drive could have not been pushed to go back to the dealership. I should have been able to drive it to my satisfaction More

by demetrice.moss1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy and one more
Apr 17, 2017 -

Greenway Hyundai Decatur responded

Thank you for taking time to share your experience at our dealership. Our over all goal is to make your time with us a 5 STAR moment. Just to think that Andy and Jamique did not allow you to test the new car you bought for a time period you felt necessary disturbs me greatly. Our sales people's job to help customers buy cars and not the same old stereo type of just try to get a quick sale. When you get a moment, would you please call me so we can discuss how we may be able to improve in the area's you may see we need help with and how our sales people fell short in the sales process that will allow us to learn how to deliver a "WOW" moment instead of just a "WHATEVER" one. Please reach out to me at 256-280-2131 ext 212. I look forward to hearing from you soon.

April 13, 2017

AWESOME EXSPERENCE DALE DID A AWESOME JOB I WILL ALWAYS BUY ALL MY CARS HERE LOVE MY HYUNDAI EVERY ONE SHOULD DO BUSINESS WITH THIS DEALER THEY ARE AMAZING More

by jeansbutterfly50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DALE
Apr 20, 2017 -

Greenway Hyundai Decatur responded

Thank you for your great feedback and recommendation. We are pleased to hear about your excellent experience at University Hyundai of Decatur! Until we have the opportunity to work with you again, drive safe and stay well! Sincerely, University Hyundai of Decatur Team

April 07, 2017

Excellent Dearlership This is not your typical car dealership. This was a good experience. I felt welcome and appreciated rather than just being another number for the mo More

by alicemcdonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale, Bert,
Apr 12, 2017 -

Greenway Hyundai Decatur responded

Hi Alice and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The University Hyundai of Decatur Team

April 06, 2017

Best experience ever Bert was a great guy. Tons of fun to get to know. Will definitely shop with him again in the future. Thanks Bert great job. Hope to see u soon ive al More

by beenreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert davis
Apr 12, 2017 -

Greenway Hyundai Decatur responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bert was there to provide you with such exceptional service! It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, The University Hyundai of Decatur Team

April 05, 2017

New Car They were all very professional and courteous. I actually enjoyed buying a new car for once. Natalie was big plus for your firm very knowledgeable on More

by terry.francis59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Rochester
Apr 12, 2017 -

Greenway Hyundai Decatur responded

Hi Terry, thank you for taking the time to share your experience at our dealership. We're glad to hear you found us professional, knowledgeable and courteous, especially with the help of Natalie. If there is any automotive need we can help with in the future, don't hesitate to let us know. Sincerely, The University Hyundai of Decatur Team

April 04, 2017

Hyundai Elantra Great experience at Hyundai of Decatur. They took the time to figure out the exact car I needed and wanted. I will definitely be back and will always More

by erin.merriman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale and Weston
Apr 12, 2017 -

Greenway Hyundai Decatur responded

Hi Erin and thank you so much for this amazing review! We are glad to have been able to help you find your perfect car and offer a great experience! We look forward to helping you again in the future. Sincerely, The University Hyundai of Decatur Team

April 01, 2017

Make sure to look closely before buying used I bought two cars at once, a new Elantra and a used Accent. The sales staff were very nice, helpful and not pushy. However the were issues with the us More

by lwsmith35650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2017 -

Greenway Hyundai Decatur responded

Thank you so much for taking the time to write a review. Your feedback is very important to us, and we will certainly use it as a learning experience going forward. We are glad that you received great service and we look forward to working with you in the future! Sincerely, The University Hyundai of Decatur Team

March 30, 2017

Good stuff As a returning customer, I've always had a good time in working with University Hyundai. No complaints and Natalie was a fine saleswoman. Would gladl More

by ariescmb22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie
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