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Greenway Ford

Orlando, FL

3.3
1,179 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,179 Reviews of Greenway Ford

June 05, 2014

Good recovery by management My consultant was just trying to make a quick buck! I won't recommend Linton to anyone I know however Brian and Lee did a great job making me feel lik More

by Vroot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2014 -

Greenway Ford responded

Ms. Root - I know this was a situation that took place back in 2013 and that Lee and Brian addressed all of your concerns at that time, including taking care of the issues you had with your car. We are committed to standing behind our product and doing all that we can to ensure that each client is well taken care of. Needless to say, we are sorry, and somewhat surprised, about your impression of Mr. Harris, as he typically receives glowing reviews from his clients. It is very important to us that each of our representatives communications with our clients in a professional manner. Unfortunately, communication is not always at the level we want it to be. I can assure you we understand that our success is based upon long-term relationships and not on short-term profit. Again, I'm pleased that our team was able to address your concerns and we look forward to seeing you again soon. David Nelson, Director of Customer Relations

May 29, 2014

customer Troy Burns is a outstanding salesman very helpful and I am very glad that came there.If there was anyone else I prefer him then anyone else for help.. More

by Melvin Hinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns, Troy Burns
Jun 03, 2014 -

Greenway Ford responded

Melvin, I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Troy was able to help you! Thank you so much for your recommendation. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, David Nelson, Director, Customer Relations

May 29, 2014

Rick is great! We have referred a number of people to Rick because he is great and treats people right. We were happy with our price and purchase and he has continu More

by jrosenwasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jordan
Jun 03, 2014 -

Greenway Ford responded

Thank you for the excellent review and recommendation! It is great to know that Rick was able to treat you right. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, David Nelson, Director, Customer Relations

May 29, 2014

Totrally satisfied I have purchased three vehicles from Greenway Ford and Abner Jackson has been my salesperson for all of them. I have been totally satisfied with the More

by gwendolyn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner Jackson
Jun 03, 2014 -

Greenway Ford responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Abner and our staff were able to provide you with the knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, David Nelson, Director, Customer Relations

May 28, 2014

Stress Free Purchase Linton Harris at Greenway Ford did a wonderful job helping me with my new car purchase. My hectic work schedule leaves me with no free time, so Linton More

by Triggins15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2014 -

Greenway Ford responded

Thank you for submitting a fantastic review. I'm glad to hear your recent visit with us at Greenway Ford was stress-free. We look forward to doing it all over again in the future. Enjoy your new vehicle and please don't hesitate to contact us if you have any questions or concerns down the road. Sincerely, David Nelson, Director, Customer Relations

May 28, 2014

Greenway Ford the best car dealership in Orlando FL I called up Rick Jordan,told him what I could afford and what I was looking for. Ricky call me back in about 15 min told me he had the prefect SUV for More

by Tjpolk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jordan
May 28, 2014 -

Greenway Ford responded

Tee- We thank you for sharing your experience with all of us. I'm very pleased to hear Rick went above and beyond in finding the vehicle that suits you. Please let us know if there's anything else that we can do to accommodate you in the future. Also, find the latest deals by visiting us on Facebook and on Twitter! Sincerely, David Nelson, Director, Customer Relations

May 28, 2014

Above and beyond! Linton was a great help to our family and his caring and friendly nature won our little girl over which she is almost 2yrs. And she a very hard one to More

by Ali8884
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alissa Hardy
May 28, 2014 -

Greenway Ford responded

Thank you so much for the positive feedback. It's been a pleasure to service you throughout the years. We appreciate you being a loyal member of the Greenway Ford family. We look forward to continuing a great working relationship with you and your family for a number of years. Please let us know what else we can do to help. Sincerely, David Nelson, Director, Customer Relations

Jul 02, 2014 -

Ali8884 responded

Well I'm updating my review since we have been put into limbo. Linton was supposed to get back to us to have the cloth fixed on our doors that did not happen. And they said that they didn't have the machine to reset the light for the tire pressure. Well yeah that's because something is wrong with the tire. When you have to put air in the tire every week something is really wrong. And then today I had to put washer fluid in. And I wish I could upload the picture. Because a xxxx cup with tape is over a part. My other half had checked so I didn't think too. We'll I should of the only reason I noticed was because I seen white with black. They put tape over it and if the white was not showing you wouldn't even notice. I'm sorry to say but we will not be going back to Greenway Ford for another car in the future. They say they are a family company but once all is said and done they are not. Once out the door it's see yeah and hands are washed clean of you.

May 28, 2014

Rick Jordan I dealt directly with Rick Jordan and he was great to work with. Good guy and overall good experience. Thanks Rick for the help! August Schalkham More

by UCFgus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jordan
Jun 03, 2014 -

Greenway Ford responded

We love hearing about customers that have a great experience at Greenway Ford and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. I am very glad that Rick was a great help to you as well. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, David Nelson, Director, Customer Relations

May 28, 2014

shakayla fennell I would like to thank Troy Burns for his excellent help in finding me a vehicle. He was very professional and he really made my day.I will certainly b More

by shakaylafenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns, Troy Burns
Jun 03, 2014 -

Greenway Ford responded

Shakayla- Thank you for leaving us this review. We are very happy to hear that Troy could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, David Nelson, Director, Customer Relations

May 28, 2014

Love my Ride My experience with this sale of my car was great I will recommend this sales associate and dealership to my friends and family keep up the good work. More

by snaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jordan
Jun 03, 2014 -

Greenway Ford responded

I'm glad to hear you had a wonderful time recently visiting our team at Greenway Ford. We look forward to many more future visits from you. Be sure to check out the latest deals by visiting us on Facebook and on our Twitter page! Sincerely, David Nelson, Director, Customer Relations

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