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Greenway Ford

Orlando, FL

3.3
1,179 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,179 Reviews of Greenway Ford

April 29, 2016

Fantastic Service Awesome service by Andrew Gaudette and Robert Hoffman made the process very easy and went above and beyond to get me into a brand new 2016 car even wi More

by Austinkl93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hoffman, Andrew Gaudette
April 27, 2016

troy burnes was very awesome. Great customer service troy burnes was very friendly knowledge and went out of his way to make sure I was pleased with my new car purchase. I would recommend my family and f More

by tara196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns
April 26, 2016

Fast great service. Steven Oliver was great with us. Called and made all the arrangements. Later in the day signed and got the car. Great service. Always treated well , this is the second car we bought t More

by 1979bluevet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Oliver
April 26, 2016

Excellent dealer Troy has excellent customer service skills. Him and Dale worked hard to find me a car. I am so glad that I decided to get a car from Greenway Ford. Th More

by ntelfair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns, Dale Agard, Dale Hagerman
April 19, 2016

Great service!!!!! Abner Jackson is a great man to work with. I went in looking to get a newer car than I had and he made it happen. I completely chose which car I liked More

by Shea Shea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner Jackson
April 16, 2016

Sneaky dealership To be honest I went in there looking for the car I wanted and saw online. The minute I was taken to the back and there were leaved pilled all over the More

by Negrette10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Agard
Apr 25, 2016 -

Greenway Ford responded

A portion of our inventory is sold “as-is” which allows us to offer more attractive pricing to our clients. In this case, the price on the Mercedes you purchased was the 2nd best in the country and the best price within 500 miles. The vehicle you purchased is what we refer to as an exotic vehicle ($80,000 brand new) and one that we do not have the expertise to work on. As such, we do not offer a dealer warranty on vehicles like this, which is fully disclosed on all paperwork prior to finalizing the purchase. In addition, all of our customers are encouraged to take any “as-is” vehicle to their own technicians or mechanics for inspection prior to purchase. This is also discussed and clearly stated in all of the documentation. It is for these reasons that you were presented with the option of using some of the savings in the price of the vehicle to purchase an extended warranty, which you chose not to purchase. I can certainly understand why due to the cost being approximately $9,500. Despite clear understanding at the time of purchase that the vehicle was sold “as-is” with no expressed or implied warranty, after meeting with you, we requested that you share the diagnosis with us once it was completed. While we were not comfortable committing to anything, we were not ruling out the possibility of helping out in some way. We did not, however, receive the diagnosis. Rather, the next we heard from you was this review. Again - we wish your experience could have been better Lee Mitchell General Manager

April 12, 2016

Troy saves the Day I previously leased a ford escape, the only issues I had were the number of recalls and lack of customer service and communication in the service depa More

by Sandy Kaup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns, Rafael Caputis, Baylee Talkington
April 12, 2016

on line used car buying 1st time buying on line without going to dealer till picking up the car. Everything went fine and itn was very pleasurable. We will use this system an More

by rgregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Whatts, Baylee Talkington
April 12, 2016

Excellent Both Steve and Dzmitry were the very best.. They treated me with respect and found me the car I was looking for. I would not hesitate to recommend eit More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dzmitry , Steven Oliver
April 03, 2016

Phenomenial Service! Troy Burns is a miracle worker. He made my transition from California to Orlando Fl one less issue to deal with. Only if all my other endevors were as More

by T.Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns
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