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Greenway Ford

Raytown, MO

2.9
219 Reviews
The team at Greenway Ford would like to welcome you to our dealership in Raytown, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Raytown, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Raytown count on the high-quality vehicles and services found at Greenway Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9505 E State Rte 350

Raytown, MO

64133

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Showing 219 reviews

February 27, 2021

Wayne was terrific! He is very helpful and friendly. I highly recommend him to anyone looking for a painless car buying experience. You won't be disappointed. More

by 2ceLangford
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Wehri, Ryan Ortiz
Mar 01, 2021 -

Greenway Ford responded

Thank you for taking the time to leave us a review! Wayne is an excellent member of our team at Dick Smith Ford, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

February 24, 2021

Good experience with Dick Smith Ford!I had a somewhat Good experience with Dick Smith Ford! I had a somewhat unique situation. I walked in heavily upside down in a loan with a virtually non-function vehi More

by 3Percent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Pulliam Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Greenway Ford responded

It's wonderful to hear that you received the excellent service you deserve from Henry. We love that he helped you find exactly the right vehicle for you along with providing knowledgeable service. Thank you so much for visiting us at Dick Smith Ford! It makes our day to know that you drive home a happy customer and we hope that you and your family are enjoying your new car. Hope to see you next time!

February 20, 2021

My car was totaled out a week ago and I don’t have very good credit. I was super stressed out about how I was going to get a new car. Wayne Eagle, James Leathers and Jess in financing were all so kind, com More

by rdallen1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess, Ryan Ortiz
Feb 22, 2021 -

Greenway Ford responded

Thank you for taking the time to leave us a review! We are so glad Wayne and James took such good care of you here at Dick Smith Ford, and we will certainly let them know that you appreciate their help. We are pleased that we were able to assist you, and we hope that you continue to enjoy your new ride!

February 19, 2021

Great experience working with Henry! Very knowledgeable & made my experience personable. Im looking forward to future business with the Dick Smith Ford team! Thanks alot. More

by Lbuckley01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Pulliam Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Greenway Ford responded

We are delighted that Henry took such great care of you and earned your future business. Thank you for being a wonderful Dick Smith Ford customer!

February 10, 2021

Great experience here. No sales pressure. The salesman, Jim Leather's, and Jess, the Business Manager, were both easy to deal with. I'll be back. More

by Mike G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess
Feb 11, 2021 -

Greenway Ford responded

Mike, it is gratifying to hear that Jim and Jess delivered a positive, pressure-free experience! Thank you for choosing Dick Smith Ford and taking the time to share your feedback. We can't wait to see you next time!

February 09, 2021

Whether I’m there for an oil change or actually shopping for a car, Wayne Eagle makes me feel welcomed and finds me the deal I need. More

by Lil64133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Greenway Ford responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Dick Smith Ford, and we will be sure to let Wayne know that you appreciate his help. We look forward to your next visit!

February 04, 2021

Bought a car from Devon ortiz and dick smith ford. He was amazing and helpful throughout the whole process. Was on my team the whole time. Matt Morgan got me approved and jess Sheri was great in finance. Rya More

by Emma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon ortiz
Feb 04, 2021 -

Greenway Ford responded

Emma - Thank you so much for shopping with us at Dick Smith Ford! We are delighted to hear that Devon guided five-star service from start to finish and we really appreciate you sharing so many kind words about our team. Safe travels in your new vehicle and we look forward to assisting you with future purchases!

January 25, 2021

Best car purchase experience ever. Salesman Wayne Eagle and finance manager Jess Wehri, no high pressure. Recommend for fast, friendly, easy purchase. No high pressure. More

by chalbergs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Wehri
Jan 25, 2021 -

Greenway Ford responded

Thank you for reviewing us! We appreciate your support and are thrilled to hear that Wayne and Jess went the extra mile to get you into your new vehicle. Drive safely, and congratulations! We hope to see you back at Dick Smith Ford next time!

January 05, 2021

Bought a CPO 2019 Flex at the end of September. Had a cracked rear window when I bought it and was promised a repair. I have waited 4 and a half months and dealt with multiple personnel changes at the de More

by shane.alth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Greenway Ford responded

Hi Shane - I am sorry to hear that you had such a disappointing experience working with us. It is never our intention to inconvenience our guests, and it is concerning to hear that you are still having trouble with your vehicle. I understand your frustration here, and I would appreciate another chance to make things right for you. I will search for your contact information, but in the meantime, please do not hesitate to give me a call directly. Thank you, Dennis Price - Service Manager - 816-353-1495

January 01, 2021

I worked with Devon Ortiz at Dick Smith, as well as Jess (business manager), Ryan Ortiz (GM), and Matt Morgan. I’m a super picky customer and these guys not only took care of me but went above and beyond! T More

by Anstillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Ortiz
Jan 04, 2021 -

Greenway Ford responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Devon, Jess, Ryan, and Matt took such good care of you here at Dick Smith Ford, and we will be sure to let them know that you appreciate their help. We are grateful for your returning business, and we hope that you continue to enjoy your newly purchased vehicle!

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