
Greenway Ford
Raytown, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 222 reviews
We had a great overall experience. Wayne was our sales rep and he did AMAZING! We stayed late at the dealership the night we bought our vehicle and they didn’t rush us so or anything. Wayne was our sales rep and he did AMAZING! We stayed late at the dealership the night we bought our vehicle and they didn’t rush us so or anything. They also worked with us and helped get us the best deal we could get on our vehicle. Overall, very impressed and would highly recommend! More
Due to supply chain problems, our experience was less than desirable. Our vehicle was in your service center for over 4 mths than desirable. Our vehicle was in your service center for over 4 mths More
Not only did my sister have to continue to call and check on the car but they were suggesting work that they HADN'T EVEN checked if it needed it. Then they give the car back back and the interior 😒 is ruine on the car but they were suggesting work that they HADN'T EVEN checked if it needed it. Then they give the car back back and the interior 😒 is ruined and they broke pieces and they want to charge to fix the stuff they messed up. STAY AWAY if u don't want to keep throwing your money down a crap filled toilet. I will update if it gets fixed but the fact it happened in the 1st place is bull & they want to charge to fix the problems. More
The greeting was prompt, the workers were nice and courteous, my overall visit was pleasant. courteous, my overall visit was pleasant. More
I will never again bring my Vehicles to your dealership agian for service, past three times were nothing but total disregard and respect to the customer not to mention the last time I was there, your servi agian for service, past three times were nothing but total disregard and respect to the customer not to mention the last time I was there, your service dept totally forgot about my F 150 waiting for a scheduled oil change for over 2 hours until I asked about it, then once it was done you failed to rotate the tires as part of the service. I bought both of my vehicles from your dealership sad that your service dept chases away customers. More
Listing on Cars. com was “great deal”. They responded fast & let me know sale was pending. Seems “great deal” listing is a good attraction, because listing remained on com was “great deal”. They responded fast & let me know sale was pending. Seems “great deal” listing is a good attraction, because listing remained on Cars.com to direct traffic to dealer many days beyond “sold”. But they did contact me & respond immediately to my inquiry More
Friendly, helpful, understanding and willing to help you explain the problem. Recognizes you as a returning customer. I have two Ford vehicles and there both older and l won't good quality mechanics to wor explain the problem. Recognizes you as a returning customer. I have two Ford vehicles and there both older and l won't good quality mechanics to work on them. More
I want thank Detra at Dick Smith Ford again for such great service. I have an after market car warranty and it isn't easy dealing with them at times. She is very diligent and committed in creating the b great service. I have an after market car warranty and it isn't easy dealing with them at times. She is very diligent and committed in creating the best experience for her customers!! Thanks, Mel More
Went for an oil change with appointment and was told guy left early sorry. Came back another day and was told it would be 2 and a half hours they have no one doing oil changes. I walked out horrible custom left early sorry. Came back another day and was told it would be 2 and a half hours they have no one doing oil changes. I walked out horrible customer service no empathy from lady at service desk. Will never be going back. More
Jim was very knowledgeable and helpful. Very good buying experience. I will be back to see them next time I purchase a vehicle. Very good buying experience. I will be back to see them next time I purchase a vehicle. More