
Greenway Ford
Raytown, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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amzing expierance 20 years of buying vehicles best one yet Leon was beyond amazing. i felt respected and listened to. Erik the sales manger was involved and you can tel 20 years of buying vehicles best one yet Leon was beyond amazing. i felt respected and listened to. Erik the sales manger was involved and you can tell genuinely cared More
Friendly Good experience , acknowledge of all programs , incentives , rebates Etc. Salesman did not try to push off the most expensive vehicle in the lot to Good experience , acknowledge of all programs , incentives , rebates Etc. Salesman did not try to push off the most expensive vehicle in the lot told him what we wanted found us the best deal More
A waste of time! If you go to google review I have a very detailed review on what I think about Dick Smith Ford and their inconsiderate staff they have working there! If you go to google review I have a very detailed review on what I think about Dick Smith Ford and their inconsiderate staff they have working there! This place needs to either retrain or hire new staff. Someone who actually wants to help the customers that come in there and purchase vehicles. Worst experience of my life and since I work for Ford Motor Company I plan to push this complaint as high as I can so my fellow coworkers don’t have to suffer with the lack of knowledge and the lack of compassion regarding time like I did. I will never purchase another vehicle from this place again and neither will anyone else I know if I can help it! More
Great salesman (chris Knox) Mr. Chris Knox has always been my car sales man he's been great I got like 6 cars from him also referred friends and family. Now that he's with Ford i Mr. Chris Knox has always been my car sales man he's been great I got like 6 cars from him also referred friends and family. Now that he's with Ford it's making me want to switch from my current car company to a Ford. I have never had a Ford so the fact that he's getting me to switch over is huge. I want even make the switch to an iPhone from an android. That says alot about him he's the best salesman ever and you guys are lucky to have him on your team. More
Employee review Hey I never purchased a car from Ford but I have purchased.a car from one of your employees his name is Chris Knox. He's a great guy he takes his time Hey I never purchased a car from Ford but I have purchased.a car from one of your employees his name is Chris Knox. He's a great guy he takes his time to listen to what you want an doesn't try to put you in something you don't won't or what they think is best for you after all your the one who's paying for it More
Outstanding Chris Knox was an amazing help! Great through the entire process from start to finish and even a few weeks after. Very supportive and made it simple Chris Knox was an amazing help! Great through the entire process from start to finish and even a few weeks after. Very supportive and made it simple and easy! More
Great experience! Great dealership. Friendly staff. Henry was an excellent salesman. He went above and beyond to get me the car I was wanting. Michael Rybolt in finance Great dealership. Friendly staff. Henry was an excellent salesman. He went above and beyond to get me the car I was wanting. Michael Rybolt in finance, made the transaction seamless. Great experience! More
Excellent My husband bought a new F350 and the service was excellent. Great communication from start to finish. Our salesman,Henry was great he was able to help My husband bought a new F350 and the service was excellent. Great communication from start to finish. Our salesman,Henry was great he was able to help us with any questions along the way. More
Poor communication Made a cash offer on a used car. Had communication from 4 or 5 different people and no one seemed to be talking to other sales representatives or to Made a cash offer on a used car. Had communication from 4 or 5 different people and no one seemed to be talking to other sales representatives or to sales management. After 3 days I received a voice mail stating the car had been sold for more money than my offer. No one asked me if I wanted to meet the current selling price or possibly make a higher offer. Again this was a cash/money wire offer. There was no question about qualifying for a loan. I asked if the car was a Certified Used Car. The first sales rep. did not know but told me he would check and get back to me. Never spoke to him again. Later received an email from another team member stating that at this time the dealership did not offer Certified Used Car protection. Unbelievable that a Ford dealership would not offer a Certification on a Ford product with less than 18,000 miles. No dealership should have difficulty handling this simple of an offer This is not where you want to spend your money. More
Great experience all around Purchased a new vehicle from them. Never felt pressured. The sales team was great. I will be purchasing all of my fords from them. Thanks Dick Smith Purchased a new vehicle from them. Never felt pressured. The sales team was great. I will be purchasing all of my fords from them. Thanks Dick Smith More