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Greenway Ford

Raytown, MO

2.9
219 Reviews
The team at Greenway Ford would like to welcome you to our dealership in Raytown, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Raytown, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Raytown count on the high-quality vehicles and services found at Greenway Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9505 E State Rte 350

Raytown, MO

64133

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Showing 219 reviews

June 20, 2019

Great salesman (chris Knox) Mr. Chris Knox has always been my car sales man he's been great I got like 6 cars from him also referred friends and family. Now that he's with Ford i More

by Nesha07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Knox
June 19, 2019

Employee review Hey I never purchased a car from Ford but I have purchased.a car from one of your employees his name is Chris Knox. He's a great guy he takes his time More

by Mese collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Knox
June 19, 2019

Outstanding Chris Knox was an amazing help! Great through the entire process from start to finish and even a few weeks after. Very supportive and made it simple More

by TomFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Knox
June 13, 2019

Great experience! Great dealership. Friendly staff. Henry was an excellent salesman. He went above and beyond to get me the car I was wanting. Michael Rybolt in finance More

by Lori C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Pulliam Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Crum, Michael Rybolt
June 10, 2019

Excellent My husband bought a new F350 and the service was excellent. Great communication from start to finish. Our salesman,Henry was great he was able to help More

by Wwmelcin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Pulliam Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rybolt
June 06, 2019

Poor communication Made a cash offer on a used car. Had communication from 4 or 5 different people and no one seemed to be talking to other sales representatives or to More

by Chet
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ren Patterson
Jun 14, 2019 -

Greenway Ford responded

Hi Chet, my name is Ryan Ortiz and I am the new General Manager here at Dick Smith Ford. First I want to apologize to you. I have only been here for a few days now, but I want you to know I take personal responsibility for my staff and anything that has happened before my arrival. I am dedicated to make sure our Dealership goes above and beyond to help our customers and exceed there expectations. I can not erase the past, , but I strive to build a better customer service oriented future here at Dick Smith Ford. Please feel free to contact directly if you have any other concerns Kind Regards Ryan Ortiz General Manager

March 20, 2019

Great experience all around Purchased a new vehicle from them. Never felt pressured. The sales team was great. I will be purchasing all of my fords from them. Thanks Dick Smith More

by FordGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Burgen and Kenneth Crum
February 14, 2019

Sales Staff was great Just brought a new Ford Edge from Dick Smith Ford. The whole process from start to finish was awesome! Wayne and Ken made it super simple to get the p More

by pbogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Crum, Wayne Eagle
December 10, 2018

'"LEAKS ALL OVER THE PLACE " I brought my 07 edge in to have water pump replaced ended up with damaged gaskets and power steering line leaks ( NEVER AGAIN)!!!!!!!!!! THEY SUCK More

by james58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
brad
September 27, 2018

Horrible 5 months ago we bought two vehicles from dick smith ford in ray town. They totaled a little over 30,000. The day after we left we were called back in More

by Cjack5438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve tolbert