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Greenway Ford

Raytown, MO

2.9
219 Reviews
The team at Greenway Ford would like to welcome you to our dealership in Raytown, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Raytown, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Raytown count on the high-quality vehicles and services found at Greenway Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9505 E State Rte 350

Raytown, MO

64133

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Showing 219 reviews

August 27, 2020

The actual service was great. Everything got repaired. I'm not sure why but kyle was really unprofessional with me during my stop. He's kind of rude. More

by Jimthegreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Robitzsch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Greenway Ford responded

Jim, while I am glad to hear that you are satisfied with our services, I am concerned by your additional feedback. We strive to provide friendly and professional customer service and I apologize if we missed that mark. I think it would be best if we discuss your experience together. Please consider giving me a call. Thank you, Ryan Ortiz - General Manager - 816-353-1495 ext. 242

August 24, 2020

This is my 6th vehicle purchase from Dick Smith Ford, and Wayne Eagle. I have always left feeling secure that the vehicle I purchased was the right vehicle for me. Wayne was a wonderful salesman. Wayne didn More

by shrn_eagle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Greenway Ford responded

Thank you for the 5-star review! We are so glad you enjoy working with Wayne here at Dick Smith Ford, and we couldn't be more pleased to know that we've earned your loyal business. We will be sure to let Wayne know that you appreciate his help, and we look forward to your next visit!

August 20, 2020

We have purchased many vehicles from Dick Smith Ford, two this year! Wayne Eagle has never done us wrong, which is why we just keep coming back! More

by aeikelboom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Greenway Ford responded

We're so lucky to have you as a loyal customer! It's amazing to hear that Wayne makes every car-buying experience exceptional. Thank you for your confidence in Dick Smith Ford, and we look forward to seeing you next time!

August 01, 2020

Left with what I wanted Punctual, car was ready and just like I ordered, people are greatest to work with., Ford to provide better forecast on delivery. Liked post delivery s More

by Brkakrma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pippins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Greenway Ford responded

Thank you for sharing this kind feedback about our team! We truly appreciate you being a Dick Smith Ford customer and we look forward to assisting you in the future.

July 31, 2020

Jim Leathers was an excellent salesman. He was prepared to answer all of my questions and was motivated to find the right vehicle for me. I never felt pressured or hurried to make a decision. Jim is thorou More

by Cavmama13
Recommend Dealer
Yes
Employees Worked With
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Greenway Ford responded

Thank you for reviewing Dick Smith Ford! We aim to help customers into the perfect vehicle and I am glad to hear that Jim treated you right. Enjoy your new car!

July 31, 2020

I was looking high and low for a Ford Fusion — Jim found the exact car I wanted at the right price. And then facilitated getting leather seats in them, which was awesome. He did such a great job and was a j More

by GaryBertier
Recommend Dealer
Yes
Employees Worked With
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Greenway Ford responded

Hi Gary - It makes our day to hear that you were able to get into exactly the vehicle you wanted, with the right interior too. Thank you for rating us five stars and mentioning Jim! All of us at Dick Smith Ford are grateful to have you as a customer and wish you many safe miles in your Ford Fusion.

July 31, 2020

Thank you Dick Smith Ford dealership and Tyrone Jackson for getting me into a Lincoln MKX!! It was such a great buying experience! Definitely recommend!! More

by howardmadison14
Recommend Dealer
Yes
Employees Worked With
Tyrone Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Cairns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ortiz
Jul 31, 2020 -

Greenway Ford responded

Thank you for shopping with Tyrone ar Dick Smith Ford. We're excited to hear about the purchase of your Lincoln MKX and are proud to have been a part of the process. Congratulations and safe travels!

July 30, 2020

Jim did a great job finding me the right Explorer. Thanks to Matt as well. Thank you for being up front with the Price on the car. And getting me a great rate. More

by Umkcroo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Greenway Ford responded

Thank you for the 5-star review! We are so glad Jim and Matt took good care of you here at Dick Smith Ford, and we will certainly let them know that you appreciate their help. Enjoy your newly purchased vehicle!

July 28, 2020

Henry's a class act. He's every bit of the definition of a professional. He really knows his cars. Very knowledgeable. Would not use anyone else! More

by Jdinowr
Recommend Dealer
Yes
Employees Worked With
Henry Pulliam Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Greenway Ford responded

Thank you for taking the time to review Dick Smith Ford! It is great to hear that Henry is always professional and accommodating during your visits with us. We are proud to have earned your business!

July 27, 2020

Henry was awesome, kind and helpful. Easy to work with, just a good salesman and good at what he does. Highly recommended. Just generally a good guy More

by VB8461
Recommend Dealer
No
Employees Worked With
Henry Pulliam Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Greenway Ford responded

Thank you for taking the time to leave us this review. I am happy to hear that you enjoyed working with Henry here, and I will certainly let him know that you appreciate his help. We believe that this review was intended to have a positive star-rating, but if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Ryan Ortiz - General Manager - 816-353-1495 ext. 242

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