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Greenway Ford

Raytown, MO

3.3
222 Reviews
The team at Greenway Ford would like to welcome you to our dealership in Raytown, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Raytown, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Raytown count on the high-quality vehicles and services found at Greenway Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9505 E State Rte 350

Raytown, MO

64133

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Showing 222 reviews

October 26, 2020

We had a very bad wreck and totaled out our Escape. And thanks to the gap insurance we had, we were able to get another new Escape from Jim Leathers at Dick Smith Ford. Want to tell Jess thanks as well. Ve More

by Umkcroo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Greenway Ford responded

Thank you for trusting Dick Smith Ford to help you navigate this situation. The satisfaction of guests is a top priority here and I am glad to see that Jim and Jess helped you into a Ford Escape. We wish you safe travels and we look forward to seeing you in the future.

October 26, 2020

I was very impressed with the professionalism of my salesman, Jim Leathers during my recent new car purchase. NEVER before have I had a salesman spend 45 minutes with me teaching me about all of the fe More

by paulinestricklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Greenway Ford responded

Pauline - thank you for your confidence in Dick Smith Ford. I am glad to hear that Jim walked you through the features of your vehicle as we want guests to be confident behind the wheel. We wish you safe travels and we look forward to your next visit!

October 26, 2020

I have been looking for the right truck at the right price for 6 months and the only place in Kc, Lawrence and Topeka was Jim leathers at dick smith ford Jim was not pushy and was very professional and More

by kamauff71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pippins
Oct 26, 2020 -

Greenway Ford responded

Thank you for taking the time to share! It is wonderful to hear that Jim delivered such a successful and pressure-free purchase experience. We appreciate your business and will certainly pass on the kind words. Safe travels in your new vehicle, and we hope to see you back at Dick Smith Ford!

October 20, 2020

Devon and the GM Ryan were absolutely awesome! They went above and beyond to help my family get into a more safe and reliable vehicle, at a cost that was within our budget and were transparent with everythi More

by dnieves59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon and Ryan
Oct 20, 2020 -

Greenway Ford responded

Thank you for taking the time to leave us a review! We are so glad Ryan and our team took good care of you here at Dick Smith Ford, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

October 20, 2020

Devon was really helpful getting me the car that I wanted! I was able to trade in my current car to lower my car payment! More

by Sara.alter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ortiz
Oct 21, 2020 -

Greenway Ford responded

Congratulations on your new vehicle, Sara! We love to hear that Devon could assist with your trade-in and purchase process. Thank you for shopping at Dick Smith Ford!

October 07, 2020

I had my truck towed to Dick Smith Ford because I lost my key. They have had my truck since Friday 10/2/20 and they still don't know how to program a freaking key for my truck. Now they want to change the sw More

by Big Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael "MJ" Jacobs, Randy Johnson
Oct 28, 2020 -

Greenway Ford responded

I apologize for the lack of communication on our end and I am sorry to hear that your service is taking longer than we had anticipated. I understand how frustrating that can be, and I would appreciate the chance to speak with you directly to see if we can straighten things out. I will search for your contact information but without your full name, it will be difficult to locate. Please do not hesitate to reach out to me at your earliest convenience. Thank you, Gregg Shull - Service Manager - 816-838-8521

October 06, 2020

Brought my truck in and got 2 new tires. They had me put my wheel lock in the cup holder. When I went to get my tires rotated the first time the wheel lock wasn’t there. I talked to the guy that helped me More

by BMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremiah Morgan
Oct 28, 2020 -

Greenway Ford responded

This is a very concerning review to read, and I would certainly like to speak with you directly about what happened during your recent visit. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you, Gregg Shull - Service Manager - 816-838-8521

October 01, 2020

We just picked up our 2019 EcoSport from Jim Leathers and Tyrone at Dick Smith Ford. I have been driving a very old truck for a long time. Thank you all. More

by Umkcroo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Jackson
Oct 01, 2020 -

Greenway Ford responded

Congratulations on your new 2019 Ford EcoSport! We are proud to have earned your business and happy to hear that you are so satisfied with your purchase. Safe travels and we hope to work with you again at Dick Smith Ford!

September 30, 2020

Jim Leathers is the best salesman ever! He listens, suggests, and found us the perfect Ford Escape Hybrid. Extremely knowledgeable. If you want no pressure and a person working just for you then go to More

by Martie and Jon Kernodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Greenway Ford responded

Martie and Jon, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Jim at Dick Smith Ford, and we will certainly let him know that you appreciate his help. Safe driving in your new Ford Escape Hybrid!

September 29, 2020

Thanks for Jim for helping me buy a really nice car at Dick Smith Ford. Paperwork and all was done in the same day and can't be less satisfied. He's friendly and always cares about his customers. More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Greenway Ford responded

Mo - thank you for reviewing Dick Smith Ford and for giving a shout out to Jim. We're glad to hear that you were taken care of!

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