
Greenway Ford
Raytown, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great Customer Service from entire Team! Dakota Penner went above and beyond for me! Got me into the Truck I needed! Thanks all that was apart of the journey! Dakota Penner went above and beyond for me! Got me into the Truck I needed! Thanks all that was apart of the journey! More
Best dealership I have ever been to. Cledis Roberts got me in and out. Fabulous experience and would recommend him to any and everyone. Very professional and truthful. Look for him anyt Cledis Roberts got me in and out. Fabulous experience and would recommend him to any and everyone. Very professional and truthful. Look for him anytime. Best dealer I've ever worked with. Thank you Cledis Roberts. I will be back to buy from you again!!!!!! More
I appreciate Dakota for all his help he is a great salesman he made sure that I was in a reasonable great car that I love God bless this company they do great work and very welcoming and helpful in al salesman he made sure that I was in a reasonable great car that I love God bless this company they do great work and very welcoming and helpful in all areas that they find a plan that fits you thank you Greenway Ford will purchase a car later on in the future More
After purchasing no fewer than 9 vehicles from this dealership I have decided it is no longer worth the drive (30 min) to purchase or utilize for repair/ warranty work. After dropping off a vehicle fo dealership I have decided it is no longer worth the drive (30 min) to purchase or utilize for repair/ warranty work. After dropping off a vehicle for warranty work (cam phasers/ tie rods) this dealership has had the truck for a month now. AFTER 3 weeks of having it they provide a rental car. They have missed completion dates 8 different times WITH OUT calling to let us know they were not going to have the vehicle completed until I called and asked if it was finished. I then went to the dealership and asked to speak to the supervisor ( was NOT connected with the supervisor) so I asked to speak to the GM Pete. He did not seem concerned, said he would follow up and never did. VERY disappointing experience. FOR the record the issue is NOT the amount of time to complete the job its the LACK OF COMMUNICATION during this process. The service manager/ lane supervisor has not called when he said he would a single time. (he told me he'd call back in 10 min I was able to drive 30+ min and was able to walk in before he even realized he hadnt called) After speaking to the GM he also said he would call and follow up and never did. When calling the service dept the woman never has info and promises to have someone call and they never do. COMMUNICATION is important as well as a little customer service sprinkled in would be nice. Vehicles are not cheap and its a big decision choosing who to purchase from. BUYER BEWARE when purchasing from this dealership and or having service done. More
wow just wow, blessed I was from the minute I walked in the door to the minute I walked out the door with key in hand to my 2019 jeep wrangler. thank you is not enough. Dakota needs a raise. 100☆.. he made the door to the minute I walked out the door with key in hand to my 2019 jeep wrangler. thank you is not enough. Dakota needs a raise. 100☆.. he made the hole sale so easy. Forever car for me, but will pass your name often to others. More
I had a 2018 Fusion that I took to them for repair. They told me that the part was stuck on a boat in the middle of thr ocean. For 5 months they kept my vehicle and put me in a rental. They told me th They told me that the part was stuck on a boat in the middle of thr ocean. For 5 months they kept my vehicle and put me in a rental. They told me they did not know when thr part would come in so I reluctantly bought a new vehicle. Once I bought the new vehicle (that I never really wanted) the part to my old vehicle miraculously came in. My old vehicle was repaired and they put it on the lot to be sold. I tried to explain this to thr manager but he told me his did not have time for me. More
I wrote a lengthy review, and tried to paste, it's too many words. Essentially, if you want up front honesty, and straight answers, this isn't going to be the place for you. many words. Essentially, if you want up front honesty, and straight answers, this isn't going to be the place for you. More