Greenway Fiat - Service Center

GREENWAY FIAT & ALFA ROMEO E. COLONIAL DR....... ARE GREENWAY FIAT & ALFA ROMEO E. COLONIAL DR....... ARE LIARS BEWARE !!!!!! Be very careful and before signing and closing the sale, demand everythi GREENWAY FIAT & ALFA ROMEO E. COLONIAL DR....... ARE LIARS BEWARE !!!!!! Be very careful and before signing and closing the sale, demand everything in writing. I bought my Alfa Romeo in 2019 and was assisted by Mr. Ricardo, Fiat and Alfa Romeo Showroom Manager. After several hours of negotiations, I told him that if he included all the oil changes services until the end of my lease contract, it would be a deal. He came back and told me he got it and we had a deal. I asked him several times to give me the paperwork for the oil change services in writing and he told me that it was not necessary because he put it directly in the service system and although he is not in the dealership, that is registered ... I told him I wanted it anyway ... but it still tells me that because it is direct in the service system it does not allow him to print it, but it showed me the computer and everything was there. I went to my first oil change service and although I had my doubts they found me in the system and everything was fine ....... But guess what? Today I went to my second service and there was only 1 (one) service in the system for the full 3 years of my lease. So I call him immediately but now he suffers from abnesia ... now he says that he could not have offered me that because they only allow him to add 1 single service .. of course, now I understand why he never wanted to give it to me in writing and he only taught me something in the computer that he delete it later, this man is a BIG LIAR AND DISHONEST and will tell you thousands of lies as long as he can close the sales. I will never do business with this dealership again MR. RICARDO (Alfa Romeo Dealer) "IS A LIAR" More

The service is great and Yes customer service is greater and of course East Orlando Greenway Fiat is the Greatest place to go too hands down. and of course East Orlando Greenway Fiat is the Greatest place to go too hands down. More

Thank you Casey! Professional and straightforward. The wait was a bit long but it was worth it because all my issues were answered and service performed. wait was a bit long but it was worth it because all my issues were answered and service performed. More

Since Casry is working there the customer service is much better. Also the mechanic that fix my car took the time to explain me the problem with my car. better. Also the mechanic that fix my car took the time to explain me the problem with my car. More

THE WORST EXPERIENCE EVER WITH MANAGEMENT Fiat is aware that the front breaks rotor are having dent line problems i ook my Fia 500x for services 2017 they change the breaks to see if stop do Fiat is aware that the front breaks rotor are having dent line problems i ook my Fia 500x for services 2017 they change the breaks to see if stop doing the dent on the rotos , return in 2018 they change the breaks and rotor . they inform mr that there no Re-call due that not all fiat great the dents on the rotors I return 2020 and they don't want to do nothing knowing the situation , maybe they waiting for me to have a bad accident. wont EVER BYE A FIAT THEY ARE NOT SECURE FOR YOUR FAMILY More

Greenway FIAT in Orlando has a good service. Price is reasonable. Casey is very professional, caring and friendly person who worked on my car. Thanks. reasonable. Casey is very professional, caring and friendly person who worked on my car. Thanks. More

Told us one price ($90), for a new fob, checked-out and all of a sudden it was $300+. Feel like I was scammed after driving two hours to get the fob and an oil change. Total bill was $400+. Will never go b all of a sudden it was $300+. Feel like I was scammed after driving two hours to get the fob and an oil change. Total bill was $400+. Will never go back. Would rather drive further then see them again. More

The service was impeccable! My advisor was courteous and he kept me well informed on the status of my vehicle. Even when my advisor took a day off, the manager gave me updates. he kept me well informed on the status of my vehicle. Even when my advisor took a day off, the manager gave me updates. More

I’ve always had a great experience with Greenway Fiat! Joel gives great recommendations and never tries to up-sale me. Even the ladies at the front desk and at the snack bar are nice and efficient! Great Joel gives great recommendations and never tries to up-sale me. Even the ladies at the front desk and at the snack bar are nice and efficient! Great people! More

Very disappointed Every experience there getting my Alfa Romeo serviced was a nightmare. Mis-ordered parts, tire warranty not honored, no signage at the Dodge service Every experience there getting my Alfa Romeo serviced was a nightmare. Mis-ordered parts, tire warranty not honored, no signage at the Dodge service area on where to drop the car for service. Understaffed, under-qualified, overworked, just had no confidence that myself or my car was being handled the way the sales department sold it. Very disappointed, will be moving on from this brand even though it was car of the year when bought due to service issues. More