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Greenway Fiat - Service Center

Orlando, FL

3.2
91 Reviews

91 Reviews of Greenway Fiat - Service Center

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September 11, 2021

Quick and timely service. Dropped car off at opening and they were done by noon even though it was super busy. Casey was super friendly and helpful More

by Killerwerewolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Pollock
August 31, 2021

This review is about the service department. Every time I go there is takes a long time to get my car serviced. For a simple oil change it takes a minimum of 90 minutes - it’s ridiculous. Also, when I ca More

by Robbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sue,
August 15, 2021

Excellent customer support. Great guys at the service desk. Thanks. More

by GMA-Orlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry & Casey.
Aug 15, 2021 -

GMA-Orlando responded

Great service department people. They couldn’t solve my problem because of car manufacturer refusal to cover necesary replacements.

Aug 15, 2021 -

GMA-Orlando responded

Great service people.

July 28, 2021

Dropped off my Alpha Romeo in the morning. Service advisor was professional and got my car back to me same day. Warranty work was performed no questions asked. More

by TBonham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua, Casey
July 25, 2021

Casey was awesome and took the time to answer all of my concerns and questions! Great service provided they will be my go to service center ! More

by SL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
July 17, 2021

The service department of Greenway has had my 500X Fiat for about 60 days now (a new vehicle with about 300 miles) but has not been able to determine why it does not run nor has it been able to repair ir. More

by jibarone12
Customer Service
Recommend Dealer
No
Employees Worked With
service manager, Brian
Jul 18, 2021 -

jibarone12 responded

The service department of Greenway has had my 500X Fiat for about 60 days now (beginning June 12, 2021, to date) (a new vehicle with about 300 miles) but has not been able to determine why it does not run nor has it been able to repair it.

June 08, 2021

Brian, Casey, Issa, and the checkout counter are the true definition of customer service. Always helpful and polite, and Casey always goes above and beyond. I always feel safe with my car in their hands. Thi More

by Ramosconcepcionluis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Casey, Issa, Checkout Counter
May 29, 2021

Staff is always great! Answered questions and showed true concern as well as tried to give me the best deal they could on my service. More

by kspohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
May 28, 2021

Was promised a follow up on an issue and didn't hear from them. Specific questions aboutbthe vehicle were not properly addressed. Contradicting information from one visit to the other. More

by Nasserf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey
May 07, 2021

First visit to Greenway Fiat. Needed to have the oil & filter changed on a preowned 124 Spider that I purchased in Tampa. Casey was the Service Advisor, he was professional, knowledgeable and helpful. The More

by Jkeefes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Pollock
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