Greenway Fiat
Orlando, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 154 reviews
Staff is minimally communicative and waits are unrealistically long. I dropped my vehicle off to be serviced for two items. It took 4 days just to get an estimate. The work was supposed to take 24 unrealistically long. I dropped my vehicle off to be serviced for two items. It took 4 days just to get an estimate. The work was supposed to take 24-48 hours to complete. Because this problem ran over into the weekend, I couldn’t pick up my vehicle until the following week, leaving me without a car for 7 days. I was also very frustrated calling daily, and sometimes several times in a day, to receive an update. I ran into similar frustrations a few months ago when a check engine light came on. I did not use to have this problem with this dealership. They used to be very fast and very responsive. So far, the quality of the work seems to be holding up. More
My sales guy Elfron was the best. He was always honest and did what ever I needed to makes this transaction smoothly cause I lived in Tampa 2 hrs away. He was always honest and did what ever I needed to makes this transaction smoothly cause I lived in Tampa 2 hrs away. More
Excellent service, prompt, and courteous. Technicians know the vehicle and make appropriate recommendations to keep it in top shape. Technicians know the vehicle and make appropriate recommendations to keep it in top shape. More
Casey Pollock Service Advisor for Fiat and Alfa Romeo is outstanding. Truly a professional in every way. He is knowledgeable, has a customer focus that exceeds expectations, and has excellent customer serv outstanding. Truly a professional in every way. He is knowledgeable, has a customer focus that exceeds expectations, and has excellent customer service. Greenway is very lucky to have him working for them. He is a true asset. If you have a Fiat or Alfa Romero, I highly recommend Casey Pollock at Greenway to be your service advisor. I definitely will be a loyal customer. More
My service advisor Casey was great. The service that was done on my Alfa Romero came out perfect in a 2day time period like he promise! He went above and beyond for the service on my ca The service that was done on my Alfa Romero came out perfect in a 2day time period like he promise! He went above and beyond for the service on my car to get done I’m very much grateful. Thank you Casey More
Efren was the best ever! Since the first time inside the dealer shop, everything was really amazing. I can tell you that ate the end we just bought the car because of his sel Since the first time inside the dealer shop, everything was really amazing. I can tell you that ate the end we just bought the car because of his seller skills. Thank you very much GreenWay and take good care of Efren! More
I had to wait 4 hours to change 2 Fiat 500 foglight bulbs.....The service rep couldn't provide a cost of the service until 2 hours into the wait. I understand that 2 of the 3 techs "were in training, bulbs.....The service rep couldn't provide a cost of the service until 2 hours into the wait. I understand that 2 of the 3 techs "were in training, but this is inexcusable! And it was a bargain...$212 for replacing 2 foglight bulbs - one that had burnt out and the other just to have both replaced at the same time. More