Greenway Fiat

Go Somewhere Else, Don't Trust Them I went in for an oil change and multipoint inspection. The oil change didn't take too long. Hector came up to me and said "OK, we have a few th I went in for an oil change and multipoint inspection. The oil change didn't take too long. Hector came up to me and said "OK, we have a few things. Did you get any type of extended warranty when you bought the car?" I told him I wasn't sure. He then proceeded to tell me about an oil leak which was causing oil to mix with other fluids and was going to cause engine damage. If I had an extended warranty, he could contact them and get the repair covered. I told him I would just like a print out of everything and, I would see if it was covered. He said he would get everything typed up and show me what/where the problems were. Hector came with the paper work and as we went to the cashier, I asked what the problem was because I was talking to my husband who was with a mechanic and neither of them could understand what the problem was. Hector showed me the paperwork which only showed what needed replaced---not why, what was wrong, no description, no estimates. Hector started pointing to hoses. I asked what the problem was, he pointed to a hose and said, this damage is from the oil leaking. I asked where the oil was going, he said it's coming through this hose and leaking on this hose. I asked if the oil always comes through that hose and, he said "Yes." I was confused at this point considering I was first told oil is mixing..... I asked if the oil could have been from the valve cover gasket that was just replaced that morning. He looked at me confused and after a minute said no, that's higher. My husband called after I picked him up to find out what was wrong and what the cost to repair would be. Hector was supposed to call when he was finished with a customer. That was Friday February 22, 2019 around 4:00 PM and, it is now Monday, February 25, 2019 5:51 PM. I don't need a callback at this point. I have since been to two mechanics who said, "Regular Maintenance is all that is needed." No A/C problems, no oil leaks, no vacuum pump, no marker light, etc. We plan on buying a new FIAT when we pay this one off. We will NOT be coming here. This was my first AND LAST visit! More

Great Had good experience and good deal Place was clear, do no rush, over all it was good, got what i wanted am with the experience Had good experience and good deal Place was clear, do no rush, over all it was good, got what i wanted am with the experience More

Great experience!!!! Had a great experience when I took my fiat 500 in for an oil change. Rep was knowledgeable and very professional. Will definitely keep going back Had a great experience when I took my fiat 500 in for an oil change. Rep was knowledgeable and very professional. Will definitely keep going back for my servicing needs. More

Great service at Greenway Fiat! Greenway offers individualized service for each customer. There is a service rep assigned to overseeing your cars repairs.ln our case, his name was He Greenway offers individualized service for each customer. There is a service rep assigned to overseeing your cars repairs.ln our case, his name was Hector. He was attentive and filled us in every step of the way! More

They are the best Joel met me with my car and explain what was wrong and what they would do to fix it he called me and told me it needed alignment and I checked out his Joel met me with my car and explain what was wrong and what they would do to fix it he called me and told me it needed alignment and I checked out his information that he sent me and it was correct and I had their lineman done service was great More

Excellent Customer service! Thank you guys for the prompt attention to my car. Joel was so polite and his knowledge for our cars made a possible two day process take only one. We Thank you guys for the prompt attention to my car. Joel was so polite and his knowledge for our cars made a possible two day process take only one. We had to get our door handle replaced and Joel found the handle right away and was able to have it replaced. Thanks Joel! More

I was charged for an oil change that they did not do I went to the dealership to do my first oil change because the service light came out I waited 2 hours and a half and the oil wasn't change the filter I went to the dealership to do my first oil change because the service light came out I waited 2 hours and a half and the oil wasn't change the filter wasn't change I told them and they told me that they did when I got home I lift up the car I also went to another dealer and they told me that the car wasn't touch I called the manager of service his name is Brian he told me to bring the car back the next day and this time they did change the oil filter and the oil in the car and the tires I wonder to how many customers they had done this because they don't check I am thinking to report this to the authority the news hopefully they don't do this to anyone else everybody work hard to earn a salary More

Service is always an amazing experience The service overall was amazing, the group of young adults who works at Greenway Fiat are amazing, very attentive and overall truly respectful underst The service overall was amazing, the group of young adults who works at Greenway Fiat are amazing, very attentive and overall truly respectful understanding and truly on top of their game. Very professional. I would sincerely recommend Greenway Fiat for any type of service. More

service has been awful even the day I purchase the car I purchased my Fiat and drove it off the lot and the engine light came on. It now has be 4 years and I have never had a good experience at Greenway. I purchased my Fiat and drove it off the lot and the engine light came on. It now has be 4 years and I have never had a good experience at Greenway. The last trip in, it took 15 minutes for someone to talk to me....when they find out you are driving a FIAT, its like you are an man from the moon. No idea what to do. Sorry, only 2 people on our WHOLE staff can even spell Fiat much less service it. More

Good work but lengthy wait Very happy with personnel at the dealership, especially Danny. Exception is whoever scheduled my last oil change. Had a 10:30 appointment. Upon arriva Very happy with personnel at the dealership, especially Danny. Exception is whoever scheduled my last oil change. Had a 10:30 appointment. Upon arrival was told they were behind schedule due to a recall issue and it would be approximately 3hours. Was also having a tire rotation & since I had a light issue & was already there I decided to wait. Turned out to be 3 1/2 hours. Work was done well so I’m happy with it. Scheduling is my only complaint. I could have come another day & wish it was suggested. More