Greenway Fiat

Alfa Romeo Service The service reservation system dropped my reservations. The process can use some improvement. The first attempt using the online reservation left me w The service reservation system dropped my reservations. The process can use some improvement. The first attempt using the online reservation left me without a reservation upon my arrival. My second attempt was completed by an employee. Several days later when I called to confirm, the reservation could not be found. More

The dealer sold me a lemon car. I have to go through a rough process right now. I was sold a car that had electrical issues. rough process right now. I was sold a car that had electrical issues. More

I will give 0 Stars if Possible My Fiat 500 Pop 2013 suffered an accident. When I took it to the shop for servicing the repair cost was too elevated (between USD 2600 and USD 7000 th My Fiat 500 Pop 2013 suffered an accident. When I took it to the shop for servicing the repair cost was too elevated (between USD 2600 and USD 7000 they sadly couldn't provide an exact number until they began working on it). The Mechanic explained me that the damage was pretty bad, so I decided to meet with the Sales Team to see more options. I ended up buying a used 2015 Fiat 500 L, gave a down payment and financed the rest. Ricardo from the Sales Team offered me USD 1500 for my Fiat Pop if I bought a brand new 2019 car, but since I went for a used one he offered USD 500. You can imagine USD 500 for a car is nothing, but due to the poor state of the previous one and what I had originally paid for it (USD 6000) I decided to take the 500. Not only was I not given this money, Ricardo left the premises by the time I got the keys to the new car and when I called the next day he said he "might" give me USD 200 at best. Worst thing? Ayman, who also works with him, also told me that the USD 500 will be included in the deal. At this moment and after such a hard experience with my accident, I have to say I feel abused by the Salesmen at Greenway Fiat. I felt mocked, laughed out. Will I ask for the USD 200? No, because if they went over such trouble to trick me they probably need that money. I feel sad and dissapointed, and as much as I love Fiat... I hope I will never deal with Greenway Fiat again. More

Great Customer Service I go here all the time for my vehicle service needs. My service advisor is normally the amazing Joel but the last visit he wasn't there so I had the g I go here all the time for my vehicle service needs. My service advisor is normally the amazing Joel but the last visit he wasn't there so I had the great pleasure of meeting Casey who was just as awesome! More

Bluetooth Static noises Based on the outcome of the Bluetooth issues I was experiencing and the service calls . I did finally get it resolved .As technology advances and our Based on the outcome of the Bluetooth issues I was experiencing and the service calls . I did finally get it resolved .As technology advances and our vehicles start to resemble driving computers I was very pleased that your crew of service reps ,management , and service tech specialists did not give up on getting to the bottom of the problems . Thankyou for all the stellar help. More

Prices are too elevated. Quality of work: I choose only one star, because the service take too long. Joel is a excellent employee and his customer service is awesome. Pric Quality of work: I choose only one star, because the service take too long. Joel is a excellent employee and his customer service is awesome. Prices are insane compared to other places. More

Excellent customer service My experience at Fiat was amazing, thanks to Carmen she went above and beyond to provide an excellent customer service!!! Thank you for all your help My experience at Fiat was amazing, thanks to Carmen she went above and beyond to provide an excellent customer service!!! Thank you for all your help More

Great customer service I was in the market looking for a used car and I knew, with my limited and fixed budget, that I may not have many options. Although the car I was inte I was in the market looking for a used car and I knew, with my limited and fixed budget, that I may not have many options. Although the car I was interested in ended up not being within that budget and I did not buy from this dealer, Carmen was super nice and really helped me through the process. She always responded with helpful answers or followed up promptly. Great customer service! More

My FIAT 500X has an electrical Issue My FIAT 500X has an electrical issues and both FIAT USA and The Dealer do not want to resolve. The front parking lights go out and melt the socket. My FIAT 500X has an electrical issues and both FIAT USA and The Dealer do not want to resolve. The front parking lights go out and melt the socket. It has happened 3 times already! More

Great service from Joel at fiat and friendly co workers, fast service and communication, they also provide me with a rental car for a few days. Thank you. from Joel at fiat and friendly co workers, fast service and communication, they also provide me with a rental car for a few days. Thank you. More