Greenway Dodge Chrysler Jeep - Service Center

Penny has been wonderful to work with since I have been using her as my service advisor. Would recommend her to anyone. Just a joy to deal with. Penny is very professional, always pleasant and extremely at using her as my service advisor. Would recommend her to anyone. Just a joy to deal with. Penny is very professional, always pleasant and extremely attentive to my needs and concerns. Thanks Mark Sinclair More

I had to find a different Chrysler dealer since the one I used was closed during Chrysler’s bankruptcy proceedings. I drove my 2000 Chrysler Cirrus, with 42000 miles, for the first time to Greenway’s Dodge used was closed during Chrysler’s bankruptcy proceedings. I drove my 2000 Chrysler Cirrus, with 42000 miles, for the first time to Greenway’s Dodge and Chrysler Service Dept for a ‘checkup’ and oil change. I was told I needed new spark plugs and I agreed. Then the mechanic noticed oil leaking into the spark plug area. “REPLACED 2 VALVE COVER GASKETS, TUBE SEALS, AND PCV VALVE” and I agreed to the charges to stop the leak. I drove the car home and the motor sounded great. After a few days, I noticed a large amount of oil had leaked onto the garage floor. I have had the car for nine years and NEVER a drop of oil on the garage floor before this. I knew something must have not been replaced correctly and drove back to Greenway Service where I was told the leak could not be coming from the repair they just made. I waited my turn to have the car rechecked and late that afternoon I was told it definitely was not from the repair they just made but was from a different place, the “REAR CAM COVER”. I was then informed that will be an additional $1,015.00. What? I have heard of many tactics used to scam senior citizens and I felt I was caught up in one. Remember, not a drop of oil in nine years and now I get a big leak in a different place from where they repaired? They took me to my car and showed oil all over the engine. I was reduced to believing them and agreed to the additional work since I didn’t want more oil on the garage floor. I couldn’t sleep that night. I knew I had been taken. The next morning I received a call from Tom and he informed me that Xavier, the mechanic, had put dye in the oil over night and verified the leak was from the original work “THE VALVE COVER GASKET” which they had just repaired and not form the “REAR CAM COVER”. Therefore, I would not have to pay an additional $1,015.00 and they would repair their original work for free. I could not believe my ears, an auto repair shop apologizing, admitting they had made a mistake? Thank you Tom and Xavier for being honest, Greenway now has a new customer. More

James Nadeau and Mike Natale provided excellent and accurate service from start to finish. They were both very friendly and approachable guys. I will definitely return for further service on our comp accurate service from start to finish. They were both very friendly and approachable guys. I will definitely return for further service on our company vehicle as well as my personal vehicle. More

Michael did a great job helping us understand what was wrong with my P.T. Cruiser and what needed to get done. Not only was he friendly but very honest with us. I felt great knowing that Michael was hand wrong with my P.T. Cruiser and what needed to get done. Not only was he friendly but very honest with us. I felt great knowing that Michael was handling the job. I will be back to see Michael again next time my car needs service. More

Greenway Dodge Chrysler Jeep Service Department is in my Greenway Dodge Chrysler Jeep Service Department is in my opinion one of the best that I have ever had to deal with. The service rendered by the p Greenway Dodge Chrysler Jeep Service Department is in my opinion one of the best that I have ever had to deal with. The service rendered by the personnel working in this department has always been professional, courteous, on time, and there have never been any hidden fees or additional cost other than what was discussed up front. Andy Taylor who is my service manager is to be commended for his due diligence, attention to detail, and his uncompromising way in which he handles business. Walter (last name?) the mechanic who is generally assigned to my vehicle is a highly skilled craftsman and also very professional while being personable. Although I’ve had a few minor issues with my vehicle Walter has always taken just the right amount of time to fix the vehicle right. As a CISSP my time is extremely precious, and I am appreciative of the provided atmosphere in the waiting area plus the ability to work and have internet access, has helped me not to lose valuable productive time, while my vehicle is in for repair or service. I would also like to express my gratitude for to Tim Hutker, and Vince Penman for also contributing to my overall positive experience with Greenway Dodge Chrysler Jeep Service Department. Mike W CISSP FLA More

These guys have an exceptional attitude. Although I did not purchase my Jeep from them, I was treated as though I had been a customer for years. I initially expected my experience there would be like bein not purchase my Jeep from them, I was treated as though I had been a customer for years. I initially expected my experience there would be like being treated like a number, with a service crew bent on getting into my pocket and not providing what I paid too much for (past experiences). I was pleasantly surprised that a “mega” dealer (Ford, Dodge, Jeep, u-name it…) would treat me more like a friend and never quibbled about my expectations. The quality of their work was great and they got me out ASAP. Thanks Mike N. and Greenway… More

Andy always provides great service and straight answers. Work is always performed right the first time. Prices are fair. Andy is always willing to work late or as needed to get the job done. Dealership i Work is always performed right the first time. Prices are fair. Andy is always willing to work late or as needed to get the job done. Dealership is conveniently located at corner of 417 and colonial drive. More

I have been coming to Greenway Dodge Chrysler for over four years now to service my vehicle which I purchased at this wonderful dealership. I have always found the service there to be very good, and one four years now to service my vehicle which I purchased at this wonderful dealership. I have always found the service there to be very good, and one person in particular deserves special recognition. The best service representative I have ever worked with by far, is Mr. Andy Taylor. I have always found him to be courteous, professional, and very knowledgeable. He always goes above and beyond for his customers. He takes the time to review records and make recommendations; and if there is a way to help save the customer some money, he will be sure to point that out too. He seems to take pride in keeping himself up-to-date with what the latest Chrysler has to offer as well as with knowing what service my vehicle should have and when. These service reps are on the front lines in dealing with customers, so their importance to maintaining current customers and with creating new customers is critical to the Greenway Team. It is fantastic people like Mr. Andy Taylor that will keep me coming back to Greenway. Thought you would want to know. Thank you. Art Gallo More

When our car had to be serviced three times in an 18 month period for the same electrical problems due to a defective part each time (thus the "good" rating for work, even though the work was excellent, month period for the same electrical problems due to a defective part each time (thus the "good" rating for work, even though the work was excellent, the parts obviously were not), both these gentlemen excelled in positive customer service, providing a car rental for the full time the car was in the shop both for the second and third repairs and covering the deductible for the warranty on the repeat repairs without hesitation. It is definitely worth noting, one of the most important aspects of their high rating was that they each maintained attitudes that were always kind and gracious in our interactions, since an act done with a pleasant attitude is the only one truly deserving of praise. I always had a distinct impression that their goal was everyone who left their place of business under their watch should be leaving in a safe and reliable car which had been serviced to the best of their ability. More

I have purchased at least 7 cars from Greenway. Sean is awesome and has always taken care of me when I buy new cars and Jimmie in service is unmatched in how he handles customers. I have had experience at awesome and has always taken care of me when I buy new cars and Jimmie in service is unmatched in how he handles customers. I have had experience at many other dealers and Jimmie is far beyond in his service than any I have ever received. That is why I continued to get service at Greenway and buy cars at Greenway. More