Greenway Dodge Chrysler Jeep - Service Center

Recently I took my '04 Chrysler Pacifica to Greenway for routine service and to resolve an issue involving a constant roaring sound coming from the cabin area of the vehicle. My Service Advisor, Aaron Horo routine service and to resolve an issue involving a constant roaring sound coming from the cabin area of the vehicle. My Service Advisor, Aaron Horowitz worked closely with me and the Service Dept to try and identify and correct the problem. Initially the problem appeared to be with the altenator but later it was determined to be the AC Compressor. In summary, I elected not to have the compressor replaced at this time due to the cost involved and because I still have AC. All during the process Aaron stayed on top of the problem and was very concerned with my delimma...in fact, I commented to Aaron that I didn't see him take lunch. He told me he did not because he was too concerned with taking care of me, the customer, whch I very much appreciated. Danny G. Peedin Orlando, Fl More

I have dealt with this dearlership for many years, both the Ford and the Dodge portions. I keep going back because of the excellent staff. Whether buying a vehicle or having it serviced, the employees ar the Ford and the Dodge portions. I keep going back because of the excellent staff. Whether buying a vehicle or having it serviced, the employees are always friendly, courteous and helpful. Today, my service consultant was Penny Couch. She was right there when I brought my vehicle in. She promised the work would be done in 45 minutes or less, and it was (less). Everything was completed to my satisfaction. As always, she was friendly and polite. The waiting area is comfortable and clean. It is always a pleasant experience going there. More

The service at Greenway was exceptional, everyone I talked to was both friendly and knowledgable. I was very satisfied with all aspects of my visit there. It has a comfortable waiting area with TV, c talked to was both friendly and knowledgable. I was very satisfied with all aspects of my visit there. It has a comfortable waiting area with TV, coffee and clean restrooms. Bob Clason went out of his way to see we were taken care of. Sincerely, Jim Gray. More

Dropped car of at 7:00 am without appointment for oil, lube and filter and to check for coolant leak. Advised of a few maintainence issues and had brakes checked and adjusted. All finished in one hour. I lube and filter and to check for coolant leak. Advised of a few maintainence issues and had brakes checked and adjusted. All finished in one hour. I was kept advised by Penni as to status of work being done. I have bought my last five new cars from Greenway and have had them serviced here all to my satisfaction. Great job. More

Great customer service by Dave Cogle..He had my car in and out in a timely manner and is always pleasant..Always up front and honest about what is wrong with my car. Will suggest this dealership to all m and out in a timely manner and is always pleasant..Always up front and honest about what is wrong with my car. Will suggest this dealership to all my friends..It's always a pleasure at Greenway. Great Job! More

As the owner of a 2007 Jeep Liberty, I have to deal with faulty window regulators. The DAY before I was to leave for travel for work, my left rear window fell into the door (typical of faulty regulator). faulty window regulators. The DAY before I was to leave for travel for work, my left rear window fell into the door (typical of faulty regulator). Jimmy Nadeau, Service Manager on the Jeep side, was very helpful in getting me into and out of service at the last minute. He and Paul Clason should be commended on their customer service. Thanks to their assistance and helpful attitudes, I was able to get the window fixed and not have to worry about "taping" it up while on travel. What a huge relief. Thanks guys! Now, if Chrysler Jeep would only come up with a permanent fix to this annoying issue....... More

Dave was very understand and help when I had a very serious situation with my jeep! He had my vehicle in and out and ready for me in 2hrs! He is the go to guy! I can see Dave being the head chief of th serious situation with my jeep! He had my vehicle in and out and ready for me in 2hrs! He is the go to guy! I can see Dave being the head chief of the service dept. Thanks for all your help and great service. More

I want to take a moment and express my satisfaction of the continued top quality service I have received from the Greenway Chrysler service center. At this point I have owned a 2004 Sebring and then a 20 the continued top quality service I have received from the Greenway Chrysler service center. At this point I have owned a 2004 Sebring and then a 2007 Sebring. As a result I have relied on the Greenway crew for over 6 years to keep both my vehicles in top running order. A couple weeks ago I needed help with a warranty issue on my 2007 Sebring. Service manager James Nadeau jumped in and took control in getting the right people together to work on the vehicle. Throughout the whole process Mr. Nadeau maintained personal contact with me keeping me in the loop as my vehicle went through several stages of repair. Thank you Mr. Nadeau for your professionalism and personal support—much appreciated BW More

Jimmy in the service department was very professional and courteous in resolving an issue that arose from a recent repair. Overall I'm satisfied as they did the right but it was for the wrong reasons. Eith courteous in resolving an issue that arose from a recent repair. Overall I'm satisfied as they did the right but it was for the wrong reasons. Either way, after much frustration they were concerned with my satisfaction which was appreciated. More

Penni is the BEST!!! She has been the only person I have worked with when I brought my 2008 Jeep Patriot in for service. She always has a smile when she greets you. And she really does care about her custo worked with when I brought my 2008 Jeep Patriot in for service. She always has a smile when she greets you. And she really does care about her customers!!! With the service, I been pretty happy with everything. I did have to bring back Jeep back in to have the front-end alignment once. But, they made sure I was happy before I left the second time. More