Greenway Dodge Chrysler Jeep - Service Center

I was again very satisfied with my service experience at Greenway Chrysler; and especially with the high quality and professional service from Mr. Andy Taylor. He is a fantastic service representative. Yo Greenway Chrysler; and especially with the high quality and professional service from Mr. Andy Taylor. He is a fantastic service representative. Your technicians also have proven to be very capable and knowledgeable. My service required a rental car for me due to the number of issues we had to work on. Having the Hertz Rep come over to the Chrysler waiting area was so nice and convenient. (Last time I had to do that, I had to go over to Hertz and wait on a line. Your new system is SO much better!) I again had a problem with your wireless LAN (Repeat). I have to use a VPN connection to access my work email. After about 5 minutes of connection, I get kicked off of the VPN and get the following warning: "Secure VPN connection terminated locally by the client. Reason 412: The remote peer is no longer responding. 5min 33 sec; 23 Feb, 2011 07:48:01" I don't have this issue anywhere (including my home) but at your facility (and I travel a lot). Again this is a repeat problem that I wish Greenway would get fixed. Would be nice to have information on what each kind of checkup entails (30K, 60K, ...etc) prior to coming in for the service. An auto-generated email tied to my vehicle with information on my next major (not routine like an oil change) scheduled maintenance requirement would be nice. Would be nice to have someone walk me through my bill at the end prior to payment. Folks are pretty busy, so I can understand why that may not always happen. Thank you. Art More

I had some recall work done on the inner fender liners.The tech mangled them so bad it looks like a blind man cut on them.Very sloppy work.I had a few other issues to deal with that did not get res liners.The tech mangled them so bad it looks like a blind man cut on them.Very sloppy work.I had a few other issues to deal with that did not get resolved until I got the service manager involved.I will say he was great at resolving my problem fast. More

Aaron H went over and beyond his job. Such politeness, explained everything in such a manner that I could understand. He stayed on top of the service being done to my vehicle. We need more considerate p explained everything in such a manner that I could understand. He stayed on top of the service being done to my vehicle. We need more considerate people like him when we have to bring our vehicles in for service. Because of the excellent treatment I received, I will bring my vehicle back for sure. I think he deserves a raise and maybe even a promotion to CEO! Way to go Aaron!!!! Good job done! I will recommend your business to all my friends. Diana McFadden More

As a single Mother who knows nothing about cars I would cringe walking into a shop for car repairs. However, here I was taken care of very well. My wheelchair van was fixed in a timely manner and my specia cringe walking into a shop for car repairs. However, here I was taken care of very well. My wheelchair van was fixed in a timely manner and my special circumstances was given careful attention by Andy. I couldn't have felt better about having my van fixed here. Security and peace of mind in my car repairs is a great feeling! More

This is my first experience with your agency and it was very positive. Mr Clason exhibited professional, knowledgable and a friendly demeanor. He listened to my vehicle issue, discussed my complaint an very positive. Mr Clason exhibited professional, knowledgable and a friendly demeanor. He listened to my vehicle issue, discussed my complaint and wrote up my work order with dispatch. What was most impressive was his "not diagnosing" my vehicle's problem on the fly. Rather, he indicated he was unsure of its cause and relyed on a through inspection before discussing the matter with me. Paul has provided a positive first impression, an experience which I am inclined to repeat for future service needs. More

I have a Jeep liberty and i always have to go to the dealership to get my windows fixed because they keep sliding down. Aside from being extremely annoyed that i have to go get it fixed pretty often, i dealership to get my windows fixed because they keep sliding down. Aside from being extremely annoyed that i have to go get it fixed pretty often, i enjoy going to this dealership. Andy has help me multiple times and has been very friendly and helpful. He always remembers who i am and always tells my updates regarding my car. Aside from the amazing employees, the lounge area is very nice as well. They have many areas to sit down and they also have a couple of tv's. I would highly recommend going to this dealership for all your automobile needs!!! More

I love this dealership and would not take my car anywhere else, they are efficent and I trust them which says alot I think. I had a problem with my car three years ago, had to take it to 4 dealerships (g else, they are efficent and I trust them which says alot I think. I had a problem with my car three years ago, had to take it to 4 dealerships (greenway being the 4th) as the previous three dealerships could not figure out what was wrong. They found it, fixed it and I have been going there since. More

We have a 2008 Chrysler Town and Country and have been going to Greenway Dodge/Chrysler in Orlando for a few years now. Their service has continued to impress and seems to get better with each visit. Appo going to Greenway Dodge/Chrysler in Orlando for a few years now. Their service has continued to impress and seems to get better with each visit. Appointments are convenient and the staff is very courteous. Our service advisor, Andy, is a great customer representative and always makes sure we're happy before we leave. More

Great service department. I had a problem with my RAM 2500 Diesel making a strange noise, service department in Jacksonville FL was not able to determine problem. Greenway Located problem within first 1 2500 Diesel making a strange noise, service department in Jacksonville FL was not able to determine problem. Greenway Located problem within first 15 minutes. The service people are friendly and take time to explain options without pushing extra services. More

Yesterday, I awoke to a dead battery and quickly called Greenway Chrysler to make an appointment to have this battery checked. The rep that took my call to make the appointment was very courteous and set Greenway Chrysler to make an appointment to have this battery checked. The rep that took my call to make the appointment was very courteous and set me up with an early morning appointment that allowed me to not have to miss any work. Once I arrived at Greenway, to have the service done, Paul Clason, of the Service Dept. assisted me. Paul was very friendly and helpful and expedited my service so that I could be up and on my way again. I was very satified with this interaction with Greenway Chrysler. More