Greenway Dodge Chrysler Jeep - Service Center

Greenway's concern about the well being of my Nitro is very reassuring and comforting. Their approach to servicing is professional and honest; expert work done within the timeframe stated. All of my maint very reassuring and comforting. Their approach to servicing is professional and honest; expert work done within the timeframe stated. All of my maintenance visits begin with a smile from their very competent Service Representative Penni Delgado. More

Everybody at Greenway Dodge was incredible and extremely friendly. Aaron Horowitz was very helpful and definitely wanted the best for me as a customer. I will continue to go to Greenway Dodge, it was a grea friendly. Aaron Horowitz was very helpful and definitely wanted the best for me as a customer. I will continue to go to Greenway Dodge, it was a great experience and I would recommend them 100% ! More

Aaaron has been helping me with service for a couple of years now. I come in every 4 months for oil changes. I really like his friendlyness. He really does give great customer service. He's knowlegable & v years now. I come in every 4 months for oil changes. I really like his friendlyness. He really does give great customer service. He's knowlegable & very professional. He is a great asset to Greenway!! Keep up the great work Aaron! Tina D. Carle Orlando, Fl More

The service was fast and friendly, including the shuttle service. I arrived early for the drop off and did not have to wait. Aaron was there to receive the car and explain the scheduled service so that I fu service. I arrived early for the drop off and did not have to wait. Aaron was there to receive the car and explain the scheduled service so that I fully understood the time required and estimated cost. More

I recently took in my 2011 Dodge Journey for service. I had spoken to a representative (do not have the name) and confirmed that I will be needing a loaner car. They confirmed that one would be given upon had spoken to a representative (do not have the name) and confirmed that I will be needing a loaner car. They confirmed that one would be given upon my arrival as part of the services to be completed was the repair of a scratch on the door that I had agreed with the sales representative Ron to be fixed at a later time. Upon my arrival to the service area I was greeted by Stephen Paul. He informed me that no loaners were available. After speaking with the sales rep I was given a car for the day. I was told the work would only take about half the day. I never received a call from Stephen to give me a status update or even return my calls. When I finally got a hold of him he had no idea about the status of the car. This bothered me because there was no effort on his part to find out. After the work was finally completed and I went to pick op the car a piece of the molding was not placed back correctly. This is bothersome because after an entire day of work the car was just left with broken molding. To me that is careless work to give a customer the car when it is not a good repair. I spoke to the manager and he took the car. The next day I did not receive a call from Stephen to confirm that they would be working on the car again. Same as the day before I had to keep calling Stephen to try and get an update. His replies were rude and were very frustrating as he knew nothing about the car. He was never willing to check on the status or even provide a reason for the work not having been done on time. In the end the scratch was fixed (did not come out perfect still looks bad) but after having to go through too much drama and trips to get the car I rather not deal with it. Based on this experience I would not recommend this service department or give a good feedback rating. It was very disappointing service. In the end its like any other dealership interested in making money and not the customer. PS I replied to their thank you email regarding service and never heard a response. I really wonder how they have such a high score. More

David Pittman made servicing my Volvo painless. I brought my car in because I noticed a nail in my tire. David reviewed the three possible solutions and aproximate costs and let me know that he would follow my car in because I noticed a nail in my tire. David reviewed the three possible solutions and aproximate costs and let me know that he would follow up as soon as they determined which solution was best. I also pointed out a scratch on the passenger side door and David offered to have get have an estimate prepared and emailed to me. The service was quick, I was out in less than an hour. And David has already followed up regarding the scratch. More

I have been a long term customer of Greenway for sometime now, but never before have I been met with the same courtesy and professionalism that I experienced during my last visit. Not only did Aaron Horowit now, but never before have I been met with the same courtesy and professionalism that I experienced during my last visit. Not only did Aaron Horowitz go out of his way to ensure that the job was done correctly, but also followed up a week later to ensure that I had what I needed. Although it took several visits to get the parts and repairs, Quentin did an exceptional job of shuttling me to and from work in a time fashion over the course of two days....while Aaron went above and beyond to make sure the job was fast, convenient, and affordable. I am thoroughly impressed with how personable these guys are....one of the manager's (Dave) even noticed my new haircut. Wow! The small town feel was really refreshing.... Thanks Greenway! More

Andrew was very professional. He went above and beyond his duties. Very good customer service and I didn't have an extremely long wait. I was also offered snacks and something to drink. The waiting area w his duties. Very good customer service and I didn't have an extremely long wait. I was also offered snacks and something to drink. The waiting area was very well kept. I will return again for my car services. More

Had to deal with this dealership several times over the past few weeks. Overall the dealership is very frustrating to deal with, extremely poor communication. I had to have service advisors switched and a past few weeks. Overall the dealership is very frustrating to deal with, extremely poor communication. I had to have service advisors switched and after switching service advisor David Pittman did all he could for me. Although the issue with my car has not been fully fixed David did all he could for me. I'm very happy with David's customer service. More

Stephen Paul is an outstanding representative at Greenway Dodge. He is courteous and is always working to find solutions to our car problems. We were just there for our horn. It has given us trouble in the p Dodge. He is courteous and is always working to find solutions to our car problems. We were just there for our horn. It has given us trouble in the past. He solves our issues as well as explains what was done to solve the problem. He treats us like a member of the family. Even though going to the dealership may not be the ideal trip, Stephen makes it so pleasant. Thank you and continue being as wonderful as you are! More