Greenway Dodge Chrysler Jeep - Service Center
Orlando, FL
331 Reviews of Greenway Dodge Chrysler Jeep - Service Center
Great service from Royce and the crew Very great service great people clean place welcome was very sincere and a jolly person that Royce is . May buy a newer car or truck next year Very great service great people clean place welcome was very sincere and a jolly person that Royce is . May buy a newer car or truck next year More
It was very efficient I was able to get in and out quickly. My technician was helpful, and friendly. The facility is clean and the service is very swift. I was able to get in and out quickly. My technician was helpful, and friendly. The facility is clean and the service is very swift. More
Joel Hernandez and porters Joel Hernandez was my service advisor and he did great. He kept me updated throughout the whole service of my vehicle and overall was extemely helpful Joel Hernandez was my service advisor and he did great. He kept me updated throughout the whole service of my vehicle and overall was extemely helpful. He got me in and out as smoothly as possible and I will definately be a returning customer of his. The porters were also extremely kind and helpful and made things very convenient for me. I was even provided with a complimentary car wash and they did fantastic. I spoke to two of the porters and they were fine hard working young men, I believe their names were Nick and Rey if I'm not mistaking. My experience at Greenway due to these these hard workers was extravagant and next time, I won't be so down about my next service appointment. More
Service in a timely manner We stopped by for for an estimate on an upgrade and we're out in less than 15 minutes The price was in line with I expected We stopped by for for an estimate on an upgrade and we're out in less than 15 minutes The price was in line with I expected More
Airbag Replacement Had passenger airbag replaced due to dealer recall. Also had prepurchased oil change performed. Both were performed at no charge and in a timely fashi Had passenger airbag replaced due to dealer recall. Also had prepurchased oil change performed. Both were performed at no charge and in a timely fashion. More
Oil change and paint touch up. Took my 300 in for an oil change and drove away with my vehicle looking better then when I arrived. Colleen made every part of this service easy and c Took my 300 in for an oil change and drove away with my vehicle looking better then when I arrived. Colleen made every part of this service easy and convenient. Thank you Colleen. More
Excellent customer service I was attended right away. Stanley was very helpful in explaining everything to me about the service being done to my vehicle. He discussed the cost o I was attended right away. Stanley was very helpful in explaining everything to me about the service being done to my vehicle. He discussed the cost of everything before starting the work on my vehicle. He is very professional. More
EXCELLENT CUSTOMER SERVICE Greenway Dodge is the only place I get by truck serviced. The guys in the back do a great job but the guys up front Rock - especially ROYCE who is PH Greenway Dodge is the only place I get by truck serviced. The guys in the back do a great job but the guys up front Rock - especially ROYCE who is PHENOMENAL. He has the best customer service skills - he keeps you up to speed every step of the way.. I trust him to take good care of me and my vehicle. More
Greenway is the best in the business My experience with the Greenway Collision Center was beyond great. I worked with Joe from day one and he was amazing. My Jeep had previously been My experience with the Greenway Collision Center was beyond great. I worked with Joe from day one and he was amazing. My Jeep had previously been with Empire Collision on Orange Blossom Trail and they had destroyed my 2014 Jeep Cherokee after a wreck. The damage should've taken about 7 days and Empire kept it 32 days and when I got it back it looked as if it had been in a salvage yard. Joe and Greenway were the recipients of my Jeep and were able to make it look brand new. I was worried that the Jeep was unfixable when Greenway became the recipient but they did amazing work and I will return to them with any vehicle I may need serviced or repaired in the future. I definitely recommend everyone to ask for Joe if you need collision work done. He is the best!!! More
Motor Replaced On My New Car, Still Problems!! In the past we have always bought our vehicles at Greenway. I will not be using them anymore, I am very disappointed. My husband and I purchased 2 bra In the past we have always bought our vehicles at Greenway. I will not be using them anymore, I am very disappointed. My husband and I purchased 2 brand new matching Dodge Dart GTs within a week of each other,. His we only had a minor problem, of the seat showing signs of wear within the first 6 months. Greenway did the repair. But my car is another story! My car had under 10,000 miles and would stall out daily going 45 mph. It was a danger to drive almost getting rear-ended multiple times. I was afraid to drive it. The car has had a pulsating condition since it was a couple of months old and it still does. I have brought my car in multiple times with them unable to find anything wrong with it. The keep telling me thy can't get any codes. Finally they found something, it had to do with the oil consumption and replaced the whole motor in the car. This is a BRAND NEW CAR! That stopped the stalling. But it still smells hot, the car is loud and makes irregular noises, drives rough still pulsating or jerking down the road, it rattles and vibrates The car has been out of service multiple times at the dealership totaling more than 17 days now. Today, they told me the whole navigation system/ radio now needs to be replaced. I have to wait 5 more days for the new parts. Enough is enough!! My husband has the same exact car and his car runs totally different from mine and I have told the dealership this. Greenway can't find the problem because they can not get codes!!!They didn't have codes to replace the motor. I have followed the Lemon Law regarding this and have sent letters to Chrysler/ Dodge along with the Motor Vehicle Defect Notification to Tallahassee. This CAR IS A LEMON! I am tired of keep bringing it in and they can't fix it. Even all my friends and family think they need to replace the car. I didn't have this many problems with my old car. This is a NEW CAR!!! More