Greenway Dodge Chrysler Jeep

Greenway Dodge Chrysler Jeep Service Department is in my Greenway Dodge Chrysler Jeep Service Department is in my opinion one of the best that I have ever had to deal with. The service rendered by the p Greenway Dodge Chrysler Jeep Service Department is in my opinion one of the best that I have ever had to deal with. The service rendered by the personnel working in this department has always been professional, courteous, on time, and there have never been any hidden fees or additional cost other than what was discussed up front. Andy Taylor who is my service manager is to be commended for his due diligence, attention to detail, and his uncompromising way in which he handles business. Walter (last name?) the mechanic who is generally assigned to my vehicle is a highly skilled craftsman and also very professional while being personable. Although I’ve had a few minor issues with my vehicle Walter has always taken just the right amount of time to fix the vehicle right. As a CISSP my time is extremely precious, and I am appreciative of the provided atmosphere in the waiting area plus the ability to work and have internet access, has helped me not to lose valuable productive time, while my vehicle is in for repair or service. I would also like to express my gratitude for to Tim Hutker, and Vince Penman for also contributing to my overall positive experience with Greenway Dodge Chrysler Jeep Service Department. Mike W CISSP FLA More

These guys have an exceptional attitude. Although I did not purchase my Jeep from them, I was treated as though I had been a customer for years. I initially expected my experience there would be like bein not purchase my Jeep from them, I was treated as though I had been a customer for years. I initially expected my experience there would be like being treated like a number, with a service crew bent on getting into my pocket and not providing what I paid too much for (past experiences). I was pleasantly surprised that a “mega” dealer (Ford, Dodge, Jeep, u-name it…) would treat me more like a friend and never quibbled about my expectations. The quality of their work was great and they got me out ASAP. Thanks Mike N. and Greenway… More

Andy always provides great service and straight answers. Work is always performed right the first time. Prices are fair. Andy is always willing to work late or as needed to get the job done. Dealership i Work is always performed right the first time. Prices are fair. Andy is always willing to work late or as needed to get the job done. Dealership is conveniently located at corner of 417 and colonial drive. More

I have been coming to Greenway Dodge Chrysler for over four years now to service my vehicle which I purchased at this wonderful dealership. I have always found the service there to be very good, and one four years now to service my vehicle which I purchased at this wonderful dealership. I have always found the service there to be very good, and one person in particular deserves special recognition. The best service representative I have ever worked with by far, is Mr. Andy Taylor. I have always found him to be courteous, professional, and very knowledgeable. He always goes above and beyond for his customers. He takes the time to review records and make recommendations; and if there is a way to help save the customer some money, he will be sure to point that out too. He seems to take pride in keeping himself up-to-date with what the latest Chrysler has to offer as well as with knowing what service my vehicle should have and when. These service reps are on the front lines in dealing with customers, so their importance to maintaining current customers and with creating new customers is critical to the Greenway Team. It is fantastic people like Mr. Andy Taylor that will keep me coming back to Greenway. Thought you would want to know. Thank you. Art Gallo More

When our car had to be serviced three times in an 18 month period for the same electrical problems due to a defective part each time (thus the "good" rating for work, even though the work was excellent, month period for the same electrical problems due to a defective part each time (thus the "good" rating for work, even though the work was excellent, the parts obviously were not), both these gentlemen excelled in positive customer service, providing a car rental for the full time the car was in the shop both for the second and third repairs and covering the deductible for the warranty on the repeat repairs without hesitation. It is definitely worth noting, one of the most important aspects of their high rating was that they each maintained attitudes that were always kind and gracious in our interactions, since an act done with a pleasant attitude is the only one truly deserving of praise. I always had a distinct impression that their goal was everyone who left their place of business under their watch should be leaving in a safe and reliable car which had been serviced to the best of their ability. More

I would recommend going to Sam for anyone that hates the traditional car buying experience. I called Sam after getting the run around from a couple other dealers. I'm very tall and needed a large vehicle. traditional car buying experience. I called Sam after getting the run around from a couple other dealers. I'm very tall and needed a large vehicle. When another dealer didn't have the car I wanted the guy tried to sell me a PT Cruiser, very annoying and a waste of my time. Sam was completely different, I called him up and explained what I was looking for and the price range I was looking in. I came in that day and went through the routine couple of hours of paperwork and was out the door in my new 300! I love the car and the experience, I fully expected this to be a multi-day marathon of arguing and running around for documentation but it was a pleasure to work with Sam. If the idea of haggling over price scares you go to Sam, he came from a Midwest background so he is friendly, polite and customer oriented. I should know as a Wisconsin native. This was my first new car buying experience and I would go back to him next time. More

I echo my husband's review! Sam was such a pleasure to work with. I purchased my previous car (a Toyota Scion) from a female salesperson, and I thought that dealing with a female salesperson was the only work with. I purchased my previous car (a Toyota Scion) from a female salesperson, and I thought that dealing with a female salesperson was the only way to go (low pressure, friendly, helpful), BUT....Sam shattered my stereotyping! He was such a wonderful person to work with - so helpful and encouraging. I would highly recommend him to anyone looking to purchase a new Chrysler/Dodge/Jeep!! More

After dealing with a few other dealerships in town, and getting either a cold shoulder or hot temper when it came to inquiring about a new car purchase, I ended up purchasing not 1, but 2 cars from Sam Had getting either a cold shoulder or hot temper when it came to inquiring about a new car purchase, I ended up purchasing not 1, but 2 cars from Sam Haddad at Greenway Dodge. Sam was quick to provide a fair price on the 2009 Dodge Avenger that I purchased, via email, where other dealerships only wanted to play games. Rarely in any field these days is good service provided... However, in this case, Sam and his team provided GREAT service, making good on all committments, including the delivery of promised floor mats the day after the sale was completed. Even my wife was pleased with the experience, so much so, that she purchased a Dodge Caliber the same night! I think she really appreciated Sam's attentiveness and genuine interaction with her, especially since her past experiences haven't been so great. Thanks Sam! Thanks Greenway! We love our new cars!! More

I have purchased 4 vehicles (PT Cruiser for son, RAM 2500 Diesel, Jeep Cherokee and Dodge Durango) from Greenway over the last 6 years. I have always felt that the people have always treated me fairly when Diesel, Jeep Cherokee and Dodge Durango) from Greenway over the last 6 years. I have always felt that the people have always treated me fairly when it came to price. I have also used their service department for all major work and have been pleased. More

I went to Greenway to purchase an 05 Jeep about a month ago that I had found online. I had been to several other dealerships and made the 40 mile trek to Greenway as I did not like the inventory of other d ago that I had found online. I had been to several other dealerships and made the 40 mile trek to Greenway as I did not like the inventory of other dealerships. I was talked into purchasing the Jeep that day (JR was very helpful in getting the trade in/ sale for me. The financing department worked very fast and was extremely helpful as well. My negative experiences were not directly related to the sales or financing team, rather Central Florida Chrysler/Dodge/Jeep Service Department, and Greenway for not thoroughly inspecting the vehicle prior to purchase and giving me the run around on repair less than a week after purchase. When I purchased the Jeep, I was told there was a few minor things that needed to be taken care of and I could go to a closer dealership to my home and have them taken care of (A/C switch, Door Light Trip). After buying the car (I did test drive it) I learned that a steering shock was bad, as I would lose control of the jeep after hitting bumps on the highway. The driver seatbelt also stopped working 2 days later, and I found that the back window bar was "Stolen" off the lot. I went to get these taken care of at a local dealership and was told that Warranty issues were only taken care of during the week and only paying customers on weekends. I was also reprimanded by them for buying a car in the condition it was, and that my tires were shot as well. Dejected, and seatbeltless I contacted Greenway. My salesman, JR was great at trying to help me get everything fixed, but the dealership would not take responsibility. At the end he had to pay for my rental car out of his pocket. After a while I was able to get most taken care of on the car, but I am still stuck having to buy a completely new set of tires for the vehicle that I paid $12,000 for. They certify that all parts on the car are inspected for safety and even put a little sticker on the window before you purchase it, but unfortuantely my car was overlooked in the process. The tires are dangerous and would never pass an inspection, and the other issues should have never been overlooked. Overall, I do not think I can recommend this dealership as the service I recieved was subpar for the price and trouble I paid. Corners were cut at the expense of the customer, although these days you sort of have to expect it. I feel like it was my fault that I have these issues with the car rather than the dealership that sold them to me. More