Greenway Dodge Chrysler Jeep

Good afternoon, Andy(Service Manager) in the parts Good afternoon, Andy(Service Manager) in the parts department was phenominal, informative and attentive to all of my needs and concerns. Andy knew Good afternoon, Andy(Service Manager) in the parts department was phenominal, informative and attentive to all of my needs and concerns. Andy knew exactly what was needed and explained all of the bells and whistles of the LR3 Land Rover. I would refer anyone that I know and I run into that is looking for a new/used vehicle or vehicle service to Greenway Dodge. The professionalism that was displayed by Andy (Service Manager) and Cathy (Transporter)was wonderful. This is one experience I will always remember. Best regards, Shawn Wilson More

If a service writer is rated from 1-10, 10 being the best, then Aaron is a 10 plus. Always listens to what you have to say, does not rush you, explains in detail what will be done and why. Makes sure th best, then Aaron is a 10 plus. Always listens to what you have to say, does not rush you, explains in detail what will be done and why. Makes sure the job is done correctly and if there is still a problem, expedites it to get it done correctly. Have dealt with him more than a few times and he is top notch. Always makes me feel welcome at the dealership. More

Buyer beware, this dealership uses vehicles to lure people in and sell them what they actually have on the lot. They currently have cars listed which are not even on their lot! I will be filing an of people in and sell them what they actually have on the lot. They currently have cars listed which are not even on their lot! I will be filing an official complaint about this unscrupulous behavior. It is not right to falsely advertise and flat out lie to people. Wasting their time and money in the process. I had to drive almost 2 hours up and back and am out gas and tolls because I was deliberately mislead. More

I was interested in buying a car .I called MR.Joseph Who kindly assited me.He ask me to come in and look at the dealers inventory.I had know idea what I wanted until Mr.Pac walk me around the lot.He made me kindly assited me.He ask me to come in and look at the dealers inventory.I had know idea what I wanted until Mr.Pac walk me around the lot.He made me feel comfortable and at ease and I had overocome my fear making the wrong choice;Nevertheless,I found out that greenway is a friendly place and i'm looking forward to buying my dream car from Mr.Pac in the near future.Thank you Happy easter Joe!!!!Keith Mckee More

I worked with Ben Carson. He was AMAZING! I love my car and I will probably keep calling him to tell him how awesome it is. He didn't give me any b.s and he made the process very bearable. I would recommen and I will probably keep calling him to tell him how awesome it is. He didn't give me any b.s and he made the process very bearable. I would recommend him to anyone looking for a car. Even if you're board and have nothing to do, just go talk to him, he was fun! Great car, great sales person, great adventure! More

Excellent experience with the dealership, Friendly service and prompt attention on sales. Victor worked will with myself and family members that were present during the sale. Victor took the time to service and prompt attention on sales. Victor worked will with myself and family members that were present during the sale. Victor took the time to allow us to find the "right" vehcile for our needs. More

My husband and I purchased a 2011 Grand Cherokee 70th Aniversary Edition on 04-03-11. Our salesperson Hiram Gonzalez was very knowledgeable about the Jeep we were purchasing. He worked to get us a good Aniversary Edition on 04-03-11. Our salesperson Hiram Gonzalez was very knowledgeable about the Jeep we were purchasing. He worked to get us a good deal on the Jeep. We have purchased 3 Jeeps and 2 300C from this dealership and have been pleased with the way we were treated each time. All the personnel were very nice and made the purchase of the cars a painless experience. A week after we purchased the 2011 Jeep we went back to the dealership with questions about the EVIC System . Hiram was with a customer but another salesperson helped us to understand the way the EVIC System works. I would highly recommend the Sales Department as well as the Service Department. We work withAndy and Jimmy when we have a service issue. Thank You Vivian and Charlie Malpass More

I was in Winter Park, FL for a business meeting. I drove from Atlanta and had a serious of issues with my 2005 300C during the drive down. These problems come and go and nobody has been able to diagnose th from Atlanta and had a serious of issues with my 2005 300C during the drive down. These problems come and go and nobody has been able to diagnose the root cause. As I was leaving for the return trip, I called Greenway to see if they could take a look . I came in and spoke with Andy Taylor. As my engine light was not on, he quickly told me they would not be able to help. As I drove out of the lot, all the lights came on! I went back and Andy went to work. Ninety minutes later I hadthe most detailed anaylsis I have ever gotten on a car. It isolated, among other things, that my tires were too small for the car and contributed to the bigger issue. Andy assured me that the car was safe to drive but need numerous things fixed. He gave me all the codes and printouts and took the time to write them so everybody could understand them. The total charge? $100! He could have easy told me that the car was unsafe to drive and collected $2400. Andy is a consumet professional. Ian Robertson More

Besides recently, I have been to the dealer several times in the past for service. Tom is always very friendly and does not make me feel like I am "just another customer." My knowledge base about mechanical in the past for service. Tom is always very friendly and does not make me feel like I am "just another customer." My knowledge base about mechanical issues with my jeep is average. Tom listens to my concerns and never makes me feel like I have no clue what I am talking about. His estimates are spot on and if additional services are needed, he puts no pressure on me to purchase right then;instead he explains why the service is necessary and the choice is mine. Tom follows up with phone calls for updates and when I can pick up my vehicle. The service lane and general area is always clean and has a "manicured" look. The mechanic bays were spotless and well organized,very professional looking-not messy with grease and tools laying around. Lucas was my mechanic, I had many services performed all at the same time and I was surprised that every thing was done so quickly. I was expecting to be without a vehicle for several days and it was only 1 1/2 days if that! I am extremely particular about the appearance of my jeep, I am a perfectionist for detail. Lucas did not leave one smudge mark,greasy hand print or otherwise on my vehicle. Very impressive! I have been to dealers in the past and did not get that same courtesy. The services I took my jeep in for were completed quickly with the problems resolved in 1 trip. The price I paid was actually less than I anticipated and in comparison to other places, much less expensive. Upon check-out I was offered a plan to save money,get money back so on my next visit I just present the membership card and I can apply the balance to my service bill. So, overall I received friendly, timely quality service. The old stigma about going to the dealer for service (because it takes forever and is costly) has been taken out of my vocabulary because of Greenway DCJ. I have trust in my service advisor and the mechanics, Greenway is my permanent dealer. This is why I rate this dealer a "5" Respectfully, Kim Cain More

Paul was very friendly and extremely helpful. He gave me honest advice about when to service my car next and for what. The experience was wonderful. They service was quick and I was given advice about how t honest advice about when to service my car next and for what. The experience was wonderful. They service was quick and I was given advice about how to drive on my new brakes to keep from ruining my rotors for the first few days. I really appreciated that. More