Greenway Dodge Chrysler Jeep

My experience with the dealership was good. The only problem I had was with the service department. I noticed a nail in my tire 2 days after purchase. They told me I didn't have an extended warranty on problem I had was with the service department. I noticed a nail in my tire 2 days after purchase. They told me I didn't have an extended warranty on the car. I said I even covered the tires. Had to go back to the sales department. Shawm/Sales Mgr took care of the tire for me. That is what good service is all about. More

Prompt, professional and courteous service. Chris, sales rep, was amazing. He went out of his way to ensure that I was happy with the vehicle of my choice. He spent more than adequate time making sure that rep, was amazing. He went out of his way to ensure that I was happy with the vehicle of my choice. He spent more than adequate time making sure that I understood the workings of the dash and even set up my I-phone for handfree service. He also brews a good cup of coffee. Everyone associated with this dealership was friendly and outgoing. I will definitely recommend Greenway Dodge Chrysler Jeep to all my friends and family. A very satisfied customer. Patricia Powers, Clermont, Florida More

My husband and I were looking for truck that could pull a large 5th wheel travel trailer. We had previously purchased a truck that could not do what we wanted, it just did not have the pulling power. We pur large 5th wheel travel trailer. We had previously purchased a truck that could not do what we wanted, it just did not have the pulling power. We purchased it because we trusted the sales person who sold it to us. We looked around Greenway Dodge and found a 2011 3500 Dodge Ram Diesel. Kevin was our salesman and he was a pleasure to work with. He understood our distrust and he went out of his way to gain our trust. Kevin worked hard to get us out of a useless truck and into a truck we could actually use. Thank you Kevin, you listened, you were not overbearing and made buy another vehicle a nice experience. More

My experience with Joe Pac during the sale was quite satisfactory. Everything was done professionally and nothing was missed. My only complaint is how long it took to get my license plate. I'm very happ satisfactory. Everything was done professionally and nothing was missed. My only complaint is how long it took to get my license plate. I'm very happy with the purchase of my 2011 Jeep Patriot and it's performance. If someone asks me where to buy a car my suggestion will be Greenway. Thanks More

I went to this dealer looking at 09 charger ,when i arrived i was greeted by the receptionist who was helpful,then i met mark, first he talked to me as a person not just another deal couple minutes of arrived i was greeted by the receptionist who was helpful,then i met mark, first he talked to me as a person not just another deal couple minutes of chat and we went looking . turns out they had sold it day before so he suggested we go and look anyway. anyway after that i was introduced to ron and i worked with these too the rest of my time there as it turns out i bought a 2011 challenger, both of these guy were very friendly not pushy . the reason i even heard about greenway is i found video's on youtube with Erica i had the pleasure of meeting her nice in person as she appeared to be on video's More

Johalvy Thompson was an amazing Sales Rep. She is respectful, honest, friendly, reliable and dedicated. She provided amazing customer service during the whole experience. I purchased a 2011 Dodge Ch respectful, honest, friendly, reliable and dedicated. She provided amazing customer service during the whole experience. I purchased a 2011 Dodge Challenger Ralley and she was very helpful and always tried to find the perfect car for me that would fit my budget. She made the process very easy and no pressure at anytime. Her way of working with customers is always caring about what the customer wants and needs. I could not had picked a better Sales Rep that would had provided a better experience for me. This is the second vehicle I purchased from this dealership and I have always been treated with the best customer service out of any dealership in Orlando. My first car that I purchased a few months ago was a 2008 535i BMW and the experience was also very pleasant. I recommend for you to purchase your vehicle at this Greenway Dodge, Jeep and Chrysler dealership because the customer service is amazing. Everyone is very friendly from the staff to the sales reps to the finance department. Everyone treated me great and I would recommend going and asking for Johalvy Thompson because she will make your car purchasing experience worth it. More

On June 6, 2011, I brought back my 2008 Dodge Avenger to have someone look at the Front Suspension as several Oil Changes visits I have had a noise coming from either the Power Steering Pump and now after a have someone look at the Front Suspension as several Oil Changes visits I have had a noise coming from either the Power Steering Pump and now after a few additional miles it was brought to my attention from Tire Kingdom that some hair-line cracks were visible on the main front Engine / Transmission Mount. Tire Kingdom suggested for me to return to the dealership and see about any Technical Service Bulletin addressing the suspension rumble at low speeds. Earlier, I left word with the on-line appointment system saying that I needed to talk to service Management about the noise issue and the fact that Brake Fluid Top-Off was missed on a subsequent Oil Change Visit at this same dealership and I had to personally Top-Off the Brake Fluid because the sensor was triggering the Chime Announcement with a RED "BRAKE" message on the dash every time I cornered the vehicle in an tight turn exit ramp from the highway. When I finally arrived at the dealership, I was asked to see the Lead Service Writer (Andy) and I found him rather insulting as he scanned the entire database for key words from customer compliant of specific Noise coming from the front end. I did point out that I have on numerous occasions have complained that rumble noise had been coming from the front end and they labeled it as AC Compressor / Power Steering. I told Andy that this was an estimate from a customer that could not determine the noise and this was the reason for me coming in the first place. Andy informed me that there is a $90 Dollar charge to inspect the vehicle and I informed him that in the past I have complained about rambling type of noises coming some where from the front end / engine etc. and furthermore, the so called vehicle inspection after Oil changes seemed to be pencil whipped by someone because "I" had to TOP OFF the BRAKE reservoir myself just recently. Finally, Andy agreed to have a technician named “Dave” to ride with me and perform a quick road test. I was introduced to “Dave” and we both got in my 2008 Dodge Avenger with Dave at the driver seat. I informed Dave on three occasions that the rumble noise was during low speeds below 35 Miles-Per-Hour. He insisted on taking the vehicle out on East Colonial and speed up the vehicle beyond the speed that I had informed him was causing the noise rumble and not knowing if it was suspension related or a component such as power steering or Air Conditioner compressor. He pointed out a squeal coming from the front brakes and he looked at me asking me if that noise did not bother me? He then accelerated once again and told me that the vehicle was drifting to the right and in my observation it was under hard acceleration. Since it was almost 5:00pm in the afternoon, he highly recommended for me to leave the vehicle so, he can perform a complete inspection on it. When I returned to the service desk and after calling to see if I could arrange for a ride back home, I informed Andy that I would need to schedule the inspection for another time. On the way back home, I took my 2008 Dodge Avenger back to the Tire Kingdom franchise store that I usually take it for alignments as I presently have an alignment agreement with them. The Manager has had explained in a honest and sincere manner as to why they presently do not have a printer at the Alignment station and thereby, called me over to the alignment computer to show me exactly why the vehicle maybe drifting to the right as “Dave” had observed. The Right Front strut is somewhat forward from the Left Strut assembly and the Driver’s rear wheel assembly has an inclination, all of which are NOT adjustable unless you start changing the factory configuration by using shims and the Tire Kingdom Manager did not recommend. He told me that this is the manner in which the vehicle had been assembled and he can only possibly guess that it was to allow the vehicle to veer off to the right in case the drive falls asleep instead of heading to on-coming traffic on the Left. Make a long story short, I have had a good experience from this dealer with Oil Changes and one execution of a Technical Service Bulletin to replace the Power Steering Pump reservoir due to a part change by Dodge. However, I feel that I have lost confidence in this dealer and somehow been labeled a trouble-some customer, especially by the manner I was treated by Andy and his need to search the Database to somehow call me a lying fool with respect to earlier "Noise" complaint. I do not think that I will be returning to this Dealer any further. Carlos Marin guapoman20002001@yahoo.com More

When my car broke down and i had to get it fixed, Aaron made the process as painless as possible. Of course i was not facing the simplest repairs, but Aaron explained everything very clearly and made me co made the process as painless as possible. Of course i was not facing the simplest repairs, but Aaron explained everything very clearly and made me confident about the repair process. When i got my vehicle back, I was very pleased in knowing that they had done a thorough, professional, and quality repair in a timely manner that helped work with my schedule. I would recommend this service facility to anyone! More

Ben Carson is a great salesman. He took the time to really listen to our needs and to helped us find what we believe is the right car for us. We had purchased a used vehicle from him for our daughter really listen to our needs and to helped us find what we believe is the right car for us. We had purchased a used vehicle from him for our daughter and son-in-law late last fall. It was a great car at a great price. In March I called Ben and explained that although I wanted to trade my van, I couldn't until I found another car for my daughter and son-in-law, since the one we had bought them had been totaled in an accident on I-4. I ended up replacing their car with one from a friend, but not before Ben and I had talked several times about various ones he had on his lot. While I was looking for a car for them we were also looking at other car lots at various models that might be a good replacement for our van. We met some nice salesmen, but none of them seemed to understand that until I replaced the car that was totaled I could not trade the van since my daughter was using it to get to work. Ben understood the situation I was in and work to find the right solution for me. Last night at 12:30am (yes it was after midnight) we traded our 2007 van for a great deal on a new car. Ben was very patient and worked very hard to get the right deal for us. I would also like to thank Mark for his help as we looked at the used Sonata on their lot. More

This trip to the dealership was handled very well. There was no pressure and the salesman were very understanding. I had time issues and they worked with me through every step. I advised them I was not look was no pressure and the salesman were very understanding. I had time issues and they worked with me through every step. I advised them I was not looking for another dealer and I would return when I had more time. Once I returned they were greatful and I beleive it showed in the deal. More