Greenway Chrysler Dodge Jeep RAM of Rome - Service Center

Helpful,accommodating,thorough I was going on vacation and needed to get some recall work done. Dealer was very helpful, even changed my appointment on short notice. I will prob I was going on vacation and needed to get some recall work done. Dealer was very helpful, even changed my appointment on short notice. I will probably look for a new vehicle there. More

Tire replacement They guys are always courteous and eager to help. They got my car in on short notice and got the job done quickly.They also found some issues with my They guys are always courteous and eager to help. They got my car in on short notice and got the job done quickly.They also found some issues with my car that I was not aware. As always they were looking out for the customer. More

Fast Friendly and Courtesy Your staff was amazing!! I was waited upon immediately, they explain to me the service they would render too me that day and when I could pick up my c Your staff was amazing!! I was waited upon immediately, they explain to me the service they would render too me that day and when I could pick up my car. They fix my vehicle . I was notified of other things needed to be fixed on my car. I was offered transportation when I didn’t have any way of getting back over to Dealerships to pick up my car. It was service with a nice More

Service on 2017 Jeep Wrangler I dropped my 2017 Jeep Wrangler off for maintenance and replacing the wheel speed censor. This was complete in just a few hours. The staff was very fr I dropped my 2017 Jeep Wrangler off for maintenance and replacing the wheel speed censor. This was complete in just a few hours. The staff was very friendly and very knowledgeable about my issue. More

Great team to work with! I went for a basic oil change and also had them swap out factory wheels for a new set I had purchased. I also had them detail the car. The detail job I went for a basic oil change and also had them swap out factory wheels for a new set I had purchased. I also had them detail the car. The detail job took longer than anticipated and I'm glad it did! The detail job was excellent and it looked amazing! These guys know their stuff! Big thanks to Todd Simmons! More

Great service! My husband took my van to be serviced and for an oil change. They thoroughly went over the van with a fine tooth comb! It was part of the routine ser My husband took my van to be serviced and for an oil change. They thoroughly went over the van with a fine tooth comb! It was part of the routine service that came with our van. He didn’t have to wait too long and was very pleased with the waiting area. Also, this dealership was so concerned that we were happy with our service, which we were! I would highly recommend them to anyone!! More

Over priced and missed diagnostic test on my truck!! Soo I take my truck in for what I was thinking was a Very easy fix(end up going to another dealer ship paying more xxxx$$for a simple fix) reprogrammi Soo I take my truck in for what I was thinking was a Very easy fix(end up going to another dealer ship paying more xxxx$$for a simple fix) reprogramming my key fob. Well after the dummies perform a diagnostic test on my truck because my truck would not crank up, they tell me I need a new key fob. Okay, how much? They tell me 395.00 plus 100.00 for programming! I immediately say, xxxx no!! And, I'll be to pick up my truck. By now I'm 130.00 in the hole for the diagnostic test. Plus towing 250.00. I call Robert Lohr Chrysler in Cartersville and they were a delight to work with!! Had to pay for towing again from Rome, Ga to Cartersville, Ga. But, after their service with resolving the problem on my truck I kind of calmed down! Still thinking about calling corporate because the entire experience was awful! I'll Never do business with them Again!! More

Overall great customer service Great customer service. Greg and Scott are the main reason I keep coming back to get vehicle serviced. They always above and beyond to ensure customer Great customer service. Greg and Scott are the main reason I keep coming back to get vehicle serviced. They always above and beyond to ensure customer leaves satisfied. Greg wasn’t listed but hopefully gets recognition as well. More

Great job Great service didn’t take long to get my oil changed and tires rotated. Waiting room is very nice. Thank you for the coffee. Restroom was clean Great service didn’t take long to get my oil changed and tires rotated. Waiting room is very nice. Thank you for the coffee. Restroom was clean More

Unhappy I have never been more disenchanted with a dealership in my life. I’ve waited to respond to this email in hopes that my “mad” would go away. This onl I have never been more disenchanted with a dealership in my life. I’ve waited to respond to this email in hopes that my “mad” would go away. This only makes it resurface. Although Morgan has a great personality, he didn’t have my best interest at heart. He had the dealerships. Let me inform you.... I have an ex-husband that has worked for a dealership for YEARS!!!! I heard all the stories of how they “stuck it” to self paying ppl. My Jeep went in for oil leaks.. over $2,400 out of my pocket to pay for those leaks. It came back to me rattling on the back side of the motor, 4 wheel drive wouldn’t engage, said the bushing from transfer cable was missing, (oddly I hasd it in 4 wheel drive the week before AND that was manipulated while dropping tranny, almost out of gas, tire sensor light on, on the dash and recall lights on dash not reset. Did I take it back and complain??? xxxx NO... that’s just me. I told Morgan that for the money I spent and was screwed out of, he could’ve at least washed the xxxx thing. I am seriously furious with the service department. Dropped the ball on this one. Totally. More