Greenway Chrysler Dodge Jeep RAM of Rome - Service Center

Just bad They call you every morning before 8 am when you try to make an appointment but then don't answer the phone when the car is there to be worked on. Do They call you every morning before 8 am when you try to make an appointment but then don't answer the phone when the car is there to be worked on. Do no recommend anyone to bring there car to this dealer More

Always nice! Every time we take our Jeep for service we are always treated with respect and the utmost courtesy. Everything is explained clearly to us and any unex Every time we take our Jeep for service we are always treated with respect and the utmost courtesy. Everything is explained clearly to us and any unexpected costs are addressed before the work is done, so there are no surprises at payment time. They really “go the extra mile” for the customers, and they genuinely care about them! More

The staff is always very thoughtful and helpful. I appreciate the thoroughness of the service check-ups. The repair staff takes time to explain what is needed and approximately how long it will take. I appreciate the thoroughness of the service check-ups. The repair staff takes time to explain what is needed and approximately how long it will take. More

Great service Was very happy with my service visit. Very fast and professional. Appointment was simple to make and they got me in the next day. Thanks Was very happy with my service visit. Very fast and professional. Appointment was simple to make and they got me in the next day. Thanks More

Great service department. This group of people are top notch. They look out for you and try to take care of your vehicle. Waiting area is nice complete with coffee and hot ch This group of people are top notch. They look out for you and try to take care of your vehicle. Waiting area is nice complete with coffee and hot chocolate More

Great service and friendly staff Was satisfied with the professional service and the ease of sitting up the appointment.All employees I dealt with were very friendly and helpful with Was satisfied with the professional service and the ease of sitting up the appointment.All employees I dealt with were very friendly and helpful with any needs I may had. More

Maintenance event evaluation Very well planned and executed. Warranty item was handled very promptly and courteously. Greg Corbin kept me informed about what was going on and prom Very well planned and executed. Warranty item was handled very promptly and courteously. Greg Corbin kept me informed about what was going on and promptly notified me when the vehicle was ready. More

Service review They completed the servicing in a timely manner and did a very good job. I will definitely use this service department again in the future. They completed the servicing in a timely manner and did a very good job. I will definitely use this service department again in the future. More

They know who I am Every time I go into University Jeep, Service representatives Morgan and Greg call me by name before I get to their dais. That makes me feel that I Every time I go into University Jeep, Service representatives Morgan and Greg call me by name before I get to their dais. That makes me feel that I will get personalized service and I do! They explain every thing that will be done and the charges, so I get no surprises. That works for me! More

Todd Simmons is awesome! Todd Simmons rises to the occasion once again.Todd never fails to ensure my Jeep is in tip top operating condition. (And looking like it just rolled Todd Simmons rises to the occasion once again.Todd never fails to ensure my Jeep is in tip top operating condition. (And looking like it just rolled off the showroom floor). If he runs across something while doing my routine maintenance he sends me a text message with what he has found. Gives me the price to repair/replace and where other things stand. I truly appreciate this. It makes me feel safe taking my Jeep to him and it makes me feel safe driving it. It also saves me time...making the repairs while it’s alrea at the shop saves me having to come back. Todd is awesome! More