Greenway Chrysler Dodge Jeep RAM of Rome - Service Center

Recall I had an appointment, friendly helpful, knowledgeable service reps. Work was done in a timely manner. I was in and out in about an hour and the serv I had an appointment, friendly helpful, knowledgeable service reps. Work was done in a timely manner. I was in and out in about an hour and the service rep and parts guy even looked up a part for me that i may add later, (engine heater) Good job More

Did not answer all my question .truck is smoking on left sid Could not give me a answer on why it was smoking and a lot water is coming out of left Sid more then the right side Could not give me a answer on why it was smoking and a lot water is coming out of left Sid more then the right side More

TPMS light would not go off. Was in less than a month ago and was disappointed at that time, but gave benefit of the doubt. But disappointed again at this 2nd visit. There is a la Was in less than a month ago and was disappointed at that time, but gave benefit of the doubt. But disappointed again at this 2nd visit. There is a lack of communication on dealership side to inform customer of what is going on. More

thoughtful and courteous They got my truck in and out fast and right. Everyone treated me like I was Family. Everyone was very professional and proficient in their jobs as They got my truck in and out fast and right. Everyone treated me like I was Family. Everyone was very professional and proficient in their jobs as well. More

Fast an easy. University service was top notch. The dropped and picked me up at work as to not interfere with my normal day to day. They also got the work done much University service was top notch. The dropped and picked me up at work as to not interfere with my normal day to day. They also got the work done much faster than expected. Would recommend to anyone and everyone. More

They know how to treat customers! I love these service guys! They handle my craziness with a smile on their face. They know how much my Jeep means to me and they take care of it. The I love these service guys! They handle my craziness with a smile on their face. They know how much my Jeep means to me and they take care of it. They don’t push unneeded services but recommend my options. And they’re fast and precise. Greg keeps me updated and treats me like VIP More

Issue fixed, Communication is key to customer relations After 2 visits and 2 weeks in the shop filled with communication issues and an unusual mechanical problem, I’m glad to finish with the problem and I t After 2 visits and 2 weeks in the shop filled with communication issues and an unusual mechanical problem, I’m glad to finish with the problem and I thank Morgan and others who assisted in servicing my Jeep. Timely communication is key to customer relations. More

FAST!!! Great job as always, in and out in less than an hour, love it!! Keep up the good customer service, best in Rome that I've dealt with. Great job as always, in and out in less than an hour, love it!! Keep up the good customer service, best in Rome that I've dealt with. More

Engine light Greg was great with explaining the services, pricing and items covered under warranty. The service was quick. I was in and out in an hour. I went to h Greg was great with explaining the services, pricing and items covered under warranty. The service was quick. I was in and out in an hour. I went to have my engine light checked. The particular code was a recall. Unfortunately, my engine light came back on the next day. Greg informed me of the next step if this happened. I will be setting another appt. Hopefully, this time I won't have to return related to the same issue. I gave a 3 star rating because I have the same issue in 24 hours after having my truck serviced. More

took to long it took 1 and a half hours to do 2 recalls which should of taken 15 minutes each. my appointment was 9 am and it was 10 30 am before I got out of ther it took 1 and a half hours to do 2 recalls which should of taken 15 minutes each. my appointment was 9 am and it was 10 30 am before I got out of there More