Greenway Chrysler Dodge Jeep RAM of Rome - Service Center

Warranty Work Good service. I recommend asking if customers want the 23 point service check before conducting it. This is extra time a customer has to wait, if they Good service. I recommend asking if customers want the 23 point service check before conducting it. This is extra time a customer has to wait, if they do not want any additional service. More

Oil Change/Tire Rotation Didn't give 5 stars because i thought 1.5hrs was a bit too long for the service i needed but the staff is very professional. Didn't give 5 stars because i thought 1.5hrs was a bit too long for the service i needed but the staff is very professional. More

Fast scheduled recall repair They gave us an appointment for service and held to it. The work was for recall service. There was no cost to us but they treated us well. They gave us an appointment for service and held to it. The work was for recall service. There was no cost to us but they treated us well. More

Quick, professional, and informative Great team, was really nice and punctual. Kept me informed and did everything I asked. Greg did a awesome job getting in touch with me and letting me Great team, was really nice and punctual. Kept me informed and did everything I asked. Greg did a awesome job getting in touch with me and letting me know the progress of each repair. More

horn will not blow wanted to sell service that was not needed, I had taken the truck in for repair of horn before the warranty was out( two times) and it was not fixe wanted to sell service that was not needed, I had taken the truck in for repair of horn before the warranty was out( two times) and it was not fixed, they said to bring it back and I did . service mgt called and said it would cost 750,00 for a part to fix the horn, why didn't they fix it the first time when it was under warranty? Also a recall for gas tank strap Don't know if it was fixed, horn does not blow from the steering wheel More

Oil change It was a little longer then expected but it was on a Saturday with a small crew. I'm glad that is open on Saturday because that's about the only time It was a little longer then expected but it was on a Saturday with a small crew. I'm glad that is open on Saturday because that's about the only time I can get down there. More

Excellent Just a routine oil change. Was in and out fairly quickly. The guys did a great job with our vehicle and made sure that we were taken care of as well. Just a routine oil change. Was in and out fairly quickly. The guys did a great job with our vehicle and made sure that we were taken care of as well. More

Warranty This dealership failed to inform me when I was there for my regular oil changes that I had my required Powertrain Inspection for my Lifetime Warranty This dealership failed to inform me when I was there for my regular oil changes that I had my required Powertrain Inspection for my Lifetime Warranty coming up. Instead they gave me a list of other things that I needed done and I lost my warranty. The dealership nor Chrysler informed me of it being time for my inspection. I am very upset. The dealership was more worried with selling me services than making sure I kept my warranty. More

From Sales to Service I have bought cars, parts and service and have never had one bad experience! The staff is so courteous and professional. Always very helpful and fri I have bought cars, parts and service and have never had one bad experience! The staff is so courteous and professional. Always very helpful and friendly. More

Professional, competent service team! University CDJR service team is professional, competent and efficient! They diagnose the warrantee issues, secured the parts and fixed the problem. T University CDJR service team is professional, competent and efficient! They diagnose the warrantee issues, secured the parts and fixed the problem. Then the sales associate carried me through a tutorial on the use of the parking feature on my Grand Cherokee! More