Greenway Chrysler Dodge Jeep RAM of Rome - Service Center

Highly recommend I have been coming here for 3 years and the service team at CDJR have always taken care of my car, answer any questions that I have, and make sure I u I have been coming here for 3 years and the service team at CDJR have always taken care of my car, answer any questions that I have, and make sure I understand what is going on with my vehicle. They are friendly, helpful, and help with whatever you need! More

Worst Customer Service Ever Experienced We were lied to and charged for something we should not have been charged for. This company has been given numerous opportunities to correct the probl We were lied to and charged for something we should not have been charged for. This company has been given numerous opportunities to correct the problems but they do not care about customer service and not once have they even contacted us to even see if they could correct the problem or try to help. They do not care. More

Good Service Service was good & Todd Simmons (Assistant Service Manager) was friendly & great to work with. Will be utilizing this facility in the future for both Service was good & Todd Simmons (Assistant Service Manager) was friendly & great to work with. Will be utilizing this facility in the future for both my vehicles. More

Unprofessionalism I took my truck to them showed them where the problem was they called me later that day and said my truck was ready well my truck was not fixed it sti I took my truck to them showed them where the problem was they called me later that day and said my truck was ready well my truck was not fixed it still has the problem I called and asked to speak to the service manager and never got a response to me it's like I got ripped off and gave them free money I will never do business with them again More

Oil Change and New Tires I utilize this service center 100% because of the customer service. They helped me care for my tires so that I was able to get 71,000+ miles on them I utilize this service center 100% because of the customer service. They helped me care for my tires so that I was able to get 71,000+ miles on them through regular rotations and alignment. I utilized their prepaid oil change program which has been a big savings. This trip resulting in an oil change and new tires - the customer service was exemplary as always! Thank you! More

University Chrysler Dodge Jeep RAM of Rome Jeep 5 Stars Greg in the service department and University Chrysler Dodge Jeep RAM of Rome always makes sure I am completely satisfied with the service provided by Greg in the service department and University Chrysler Dodge Jeep RAM of Rome always makes sure I am completely satisfied with the service provided by their service! From the moment I drop off my vehicle to several days after, from my experience, Greg will text or call to sure the service was completed to my satisfaction. If not I am not completely satisfied, he wants to know immediately! He wants do what needs to be done to make it right! Greg is true professional and dedicated to his customers! He is always pleasure to work with. Everyone at University is always nice and polite! Eager to do what needs to be done. Thank you! More

Warranty inspection Chrysler mandated inspection. had to have transmission serviced. also found oil pan seepage.. Required 2 days in shop so dealership provided a ride h Chrysler mandated inspection. had to have transmission serviced. also found oil pan seepage.. Required 2 days in shop so dealership provided a ride home and back. More

Ram 1500 laramie Brought my Ram 1500 in for exhaust leak. They replaced all the exhaust manifold bolts. They also found my rack and pinion leaking and replaced everyth Brought my Ram 1500 in for exhaust leak. They replaced all the exhaust manifold bolts. They also found my rack and pinion leaking and replaced everything under warranty. Great service and communication. 10 stars. More

Recall Truck called in for a recall. Quick service by Scott in the service department. Checked out the issue and resolved it quickly. Will definitely use the Truck called in for a recall. Quick service by Scott in the service department. Checked out the issue and resolved it quickly. Will definitely use their service again! More

Sceduled Maintanence I was at the dealer for scheduled maintenance. Had two items to be completed on my truck, which happened in a timely manner. Great people to deal with I was at the dealer for scheduled maintenance. Had two items to be completed on my truck, which happened in a timely manner. Great people to deal with. More