Greenway Chrysler Dodge Jeep RAM of Rome - Service Center

Sensor replacement My vehicle would not start. Bought new batteries for the key, but still did not work. Had my vehicle towed to the dealership late on Friday. I was con My vehicle would not start. Bought new batteries for the key, but still did not work. Had my vehicle towed to the dealership late on Friday. I was contacted by Morgan and he explained that the sensor on my vehicle itself was bad and would need to be replaced. He was very polite, friendly and knowledgeable and advised the cost of the repair. Once I gave him the ok to order the part for my vehicle, he kept in touch with me up until my vehicle was fixed. Definitely will recommend him to friends or and family. More

Morgan was awesome!! Morgan was very helpful from day one. My car broke down due to a recall part thatvwasnt available but he took care of me and made it a stress free exp Morgan was very helpful from day one. My car broke down due to a recall part thatvwasnt available but he took care of me and made it a stress free experience! More

Morgan and John Roper were awesome! Because the service man that handled my car was great. His first name is Morgan. Very professional and efficient. Also John Roper is always a great r Because the service man that handled my car was great. His first name is Morgan. Very professional and efficient. Also John Roper is always a great representative of the dealership and a pleasure to deal with. More

Great Customer Service The service department not only has great service . Greg and the service crew are good at what they do.Making appointments is very easy and fast! The service department not only has great service . Greg and the service crew are good at what they do.Making appointments is very easy and fast! More

Fast and efficient Very mannerly employees! Concerns with my vehicle were discussed at a needed level of understanding. This is where I bring my truck when needed every Very mannerly employees! Concerns with my vehicle were discussed at a needed level of understanding. This is where I bring my truck when needed every time! More

Excellent Customer Service Its nice to go into an organization and all they do is treat you well. They are up front and go the extra mile in the issues you are having. I had a Its nice to go into an organization and all they do is treat you well. They are up front and go the extra mile in the issues you are having. I had a Truck Bed Cover issue. They did no thave to help since it was not installed by the dealership. They fixed it, completed my oil change, and they ensured I was completely happy. More

Dependable Service The Service staff gets me and my old van back on the road every time. I feel confident in their work. This visit was a last minute emergency, and I wa The Service staff gets me and my old van back on the road every time. I feel confident in their work. This visit was a last minute emergency, and I was pleased they could fit me in schedule. More

Completely Satisfying I had great customer service! The turn-around time was quick. I always have a good experience at University Chrysler Dodge Jeep Ram of Rome. I had great customer service! The turn-around time was quick. I always have a good experience at University Chrysler Dodge Jeep Ram of Rome. More

Horrible Would not recommend anyone to get there vehicle serviced at this dealership. Was told my truck was ready for pickup after they serviced it and when I Would not recommend anyone to get there vehicle serviced at this dealership. Was told my truck was ready for pickup after they serviced it and when I got there to get it my truck was still having the same problems and my check engine light came back on before I even made it off the lot!! More

Great service, friendly staff!! I had to take my Jeep wrangler unlimited in for an issue with the door sensor latch that was going off. Todd was very helpful & kept me informed while I had to take my Jeep wrangler unlimited in for an issue with the door sensor latch that was going off. Todd was very helpful & kept me informed while I was out of town & even held onto my truck 3 days past the time it was fixed. I had mentioned to Todd in conversation, that i was a caregiver for my mom & had quit my job to take care of her full time so couldn't afford some of the other maintenance things at the moment that were due. When I picked up my Jeep, he had it detailed for me because he said I probably didnt have the time & he couldn't be more right. Thank you again for a great service!! I have not been disappointed yet. I will definately be back!!! More