Greenway Chrysler Dodge Jeep RAM of Rome

Reasonable But Quality/Customer Service Needs Improvement I recently purchased a 2015 Dodge Charger from this dealership, the car is awesome, I love it. They are very reasonable and Adam, my sale guy was good I recently purchased a 2015 Dodge Charger from this dealership, the car is awesome, I love it. They are very reasonable and Adam, my sale guy was good and got me in and out pretty quickly. But my problem didn’t lie within the sales side of it. When I purchased the car it came with “Dealer Must Remove” floor covers so I have no original floor matts, my second time driving the car the key fob was already saying it was low which means the dealer knew it was low, I literally went over a speed bump about a week after having it and my anti brake system/traction control was saying it needed maintenance but then suddenly went away after a few days which is weird, and the worst thing about it is I don’t even have a tag light assembly. I couldn’t even put a light bulb in there if I wanted to. I’ve been driving around with a flashlight stuck up in the hole since I first noticed it until I can get it fixed or even get a response back from the dealership. It’s been a week plus and still haven’t heard back from anyone. Sent emails, called multiple phones and multiple times, and left voicemails still no returned anything. I wouldn’t be doing this rating if otherwise and I probably will never do business with this dealership again. More

God to real bad real quick To start it was wonderful............until after the sale. They try to shove GAP coverage down your throat at a tune of 999.00. We told the salesman To start it was wonderful............until after the sale. They try to shove GAP coverage down your throat at a tune of 999.00. We told the salesman Mike that our car insurance covers GAP was assured it would be an issue to cancel. We called Mike and got mouth music. I called 3 times 2 times leaving a message for the business office the other for the general manager John. NONE WERE EVER RETURNED. All I wanted to know was who the insurance company was that has the GAP coverage and no one would tell me I was transferred once to a Jason said he was with the finance department and couldn't understand why I was upset. GO FIGURE!!!! Still no one has provided the name of the company!!!! Thought we had found a new dealership with integrity but nope just another bunch of weasels More

Never going anywhere else again! Justin Silvers put me in the car of my dreams!! Him and his crew went the extra mile to get me exactly what I want!! I will never go anywhere else aga Justin Silvers put me in the car of my dreams!! Him and his crew went the extra mile to get me exactly what I want!! I will never go anywhere else again. I am so pleased with how this experience went! And so so thankful. More

Awsome This was my first time buying a car from a dealership and I was a little overwhelmed. Mr. Roper was very sweet and made my experience wonderful. He wa This was my first time buying a car from a dealership and I was a little overwhelmed. Mr. Roper was very sweet and made my experience wonderful. He was kind and walked me through everything step my step. Everyone there was kind and courteous. I will definitely be going back to them in the future! More

Friendly and down to earth. My husband and I went to University to look at the new Rams. We were treated like family and the gentlemen there were down to earth. I felt like I was My husband and I went to University to look at the new Rams. We were treated like family and the gentlemen there were down to earth. I felt like I was working with a normal person not a pushy salesman. We wanted to keep our business local but we were willing to travel. John kept made it easy for us to feel like we made the right choice in staying local. More

I am very impressed I just loved the service I received and the positive attitude of just in Silvers and his co worker's. I will tell everyone I meet if they are looking I just loved the service I received and the positive attitude of just in Silvers and his co worker's. I will tell everyone I meet if they are looking for a vechical to go there. More

New car deal Everyone was pleasant - Shannon had done the leg work and John took it home - got everything done in a timely matter - love my new car Everyone was pleasant - Shannon had done the leg work and John took it home - got everything done in a timely matter - love my new car More

Wonderful service, 2nd vehicle purchased from Justin Silvers Thank you for getting out in the snow w us. I will never by a vehicle from anyone but Justin Silvers, 2nd purchase from him. Very kind n devoted to hi Thank you for getting out in the snow w us. I will never by a vehicle from anyone but Justin Silvers, 2nd purchase from him. Very kind n devoted to his customers. Thanks I really appreciate your help and kindness. More

Excellent Customer Service John was excellent to work with. He knew the answers to all my questions or went to find out. He was very friendly and worked to meet all our needs to John was excellent to work with. He knew the answers to all my questions or went to find out. He was very friendly and worked to meet all our needs to make the deal on the car we wanted. It was the best car buying experience we have ever had and we will definitely make the trip to Rome in the future for purchases. More

Great customer service. I experienced great customer service. John and Shawn were very knowledgeable in answering questions about the Jeep. I came to look at a new Durango b I experienced great customer service. John and Shawn were very knowledgeable in answering questions about the Jeep. I came to look at a new Durango but was surprised with how much I liked the Jeep Grand Cherokee. Very friendly. I didn't feel pushed. They worked with the price range that I needed. More