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Greenway Chrysler Dodge Jeep RAM of Rome
Rome, GA
871 Reviews
When you have Greenway Chrysler on your side, finding and owning a new or used vehicle becomes an easier, more enjoyable process than ever before. Please, take your time and browse our site where you'll find a wide range of information, up-to-date inventory, V.I.P. online appointment scheduling forms, and everything in between. Our team of inventory specialists are here to support you from your first click on the site to the moment you shift your dream car into "drive".
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 871 reviews
September 04, 2018
Very good Management There was an initial mixup where my car was never looked at on the day it was scheduled for service. After voicing my concerns, the manager, Scott Pr There was an initial mixup where my car was never looked at on the day it was scheduled for service. After voicing my concerns, the manager, Scott Priest, took ownership of the issue to make sure that the problem was fixed. He went above and beyond to make sure that the car was serviced when it was most convenient for my daughter who is a college student an needs here car for daily transportation. More
by sdb179
Employees Worked With
Scott Priest
September 02, 2018
First service using university dodge in Rome Went in for a oil change and the regular detail. The service asked if I would like to have my tires rotated and I said sure cause they probably needed Went in for a oil change and the regular detail. The service asked if I would like to have my tires rotated and I said sure cause they probably needed it. Once my vehicle was done the service advisor came and got me and I settled up my bill and he pointed me in the direction of my truck. I opened the door to see the floor hadn’t been vacuumed which I was told over the phone when I set up everything it would be. When I opened the door I noticed my seat was covered in grease and oil from where the mechanic changed my oil. Went back in to tell the service advisor about that and he came out and half way cleaned my seat and while he was doing that I asked how come it didn’t get vacuumed and he said it’s not part of the detail package I purchased after I was told it was over the phone it was. While he was half a** cleaning my seat I walked around the truck inspecting the wash job which I would say was half a** as well. You could tell where it was washed and where it wasn’t even touched. I showed him and he said if your not satisfied I can have it washed again. After being there for almost two hours for a oil change and tire rotation I was ready to go and told him to not worry about it I had stuff to do since it wasn’t washed correctly to begin with. So I left and as soon as I pulled out of the parking lot I noticed the whole top of the hood had not been washed. So I went back and spoke with the internet sales manager due to not having a service manager there. He came out and looked at my truck and said he would have it rewashed and I told him I just wanted my money back so he gets my money refunded for me and I leave. About a mile down the road my low air pressure light comes on for my tires. I guess when they rotate your tires they don’t check the air in them. So I called back and the lady said she didn’t know if they checked the pressure when rotating tires and said she would connect me with a service advisor after being on hold for 15 minutes someone finally picked up and then hung rite back up. So I called back and another gentleman answered and I asked him if they was supposed to check the air pressure and he said definitely yes so I asked him the transfer me to my service advisor and he said they was all busy and took my name and number and said he would have him contact me. Needless to say two hours later no phone call back. So I would strongly advise anyone and everyone to steer clear of this place. Poor communication poor service and don’t care at all about customer service or taking pride in there job at all. If I could rate this place a negative 5 star I would. I will never go back to this place for anything. My business will go else where. More
by jamesllanier
Verified CustomerAugust 31, 2018
The only place to buy a vehicle It’s been my easiest experience for shopping for a truck.Everyone was so friendly and on top of their game. I definitely will be back and recommend Un It’s been my easiest experience for shopping for a truck.Everyone was so friendly and on top of their game. I definitely will be back and recommend University Dodge to all my family and friends. More
by BIGDAWG-GOCOWBOYS
Employees Worked With
Scott Priest, Jason Sproull, John Roper
August 31, 2018
Just Wonderful! It had been a few years since my last vehicle purchase so I was unsure of the process. Upon my arrival, I was greeted, and treated with respect. Shawn It had been a few years since my last vehicle purchase so I was unsure of the process. Upon my arrival, I was greeted, and treated with respect. Shawn was very professional and answered every question I had. From start to finish, it was a great experience. More
by Herschel
August 30, 2018
I only service my cars at UniversityCDJR I’ve been getting all of my vehicles serviced at University for about two years now and I wouldn’t go any place else! Great work from a great staff! I’ve been getting all of my vehicles serviced at University for about two years now and I wouldn’t go any place else! Great work from a great staff! More
by Mopar Misfit
August 29, 2018
Excellent experience Was very pleased with everyone. The salesman were great and the financial person was great. We were just very pleased with the whole experience at thi Was very pleased with everyone. The salesman were great and the financial person was great. We were just very pleased with the whole experience at this dealership. More
by BLOWERY97
Employees Worked With
The guy in what I believe they called financial, I don’t remember his name. He is the person that finalized everything. , John Roper, Devin Darden
August 29, 2018
Warranty work Excellent customer service as always! Everyone is always super helpful and friendly. Wouldn’t take my Jew anywhere else! I’ll recommend to all my Excellent customer service as always! Everyone is always super helpful and friendly. Wouldn’t take my Jew anywhere else! I’ll recommend to all my friends! More
by dopayne
Employees Worked With
Scott Priest
August 29, 2018
LLOOOOONG WAIT I set an appointment at 9:15 and been in there for 1 hour 45 minutes. I had to get up and go to see what's up. Finally left at 11 am. Was not happy wi I set an appointment at 9:15 and been in there for 1 hour 45 minutes. I had to get up and go to see what's up. Finally left at 11 am. Was not happy with the long wait. More
by loren.and.jessica
Employees Worked With
Brody McElwee
August 29, 2018
Fast oil change I liked the fact that didn’t take long for my oil change to get done. Waiting room wasn’t bad with talking and meeting people. I liked the fact that didn’t take long for my oil change to get done. Waiting room wasn’t bad with talking and meeting people. More
by gvasquez6
Employees Worked With
Scott Priest
August 27, 2018
Confusion about stow-n-go seating. I drive a 2006 Carovan. Bought a new one. Was told stow-n-go same as 2006. Seats in 2018 don’t stow-n-go I drive a 2006 Carovan. Bought a new one. Was told stow-n-go same as 2006. Seats in 2018 don’t stow-n-go More
by CASEYJERRY
