Greenway Chrysler Dodge Jeep RAM of Rome

TPMS light would not go off. Was in less than a month ago and was disappointed at that time, but gave benefit of the doubt. But disappointed again at this 2nd visit. There is a la Was in less than a month ago and was disappointed at that time, but gave benefit of the doubt. But disappointed again at this 2nd visit. There is a lack of communication on dealership side to inform customer of what is going on. More

thoughtful and courteous They got my truck in and out fast and right. Everyone treated me like I was Family. Everyone was very professional and proficient in their jobs as They got my truck in and out fast and right. Everyone treated me like I was Family. Everyone was very professional and proficient in their jobs as well. More

Fast an easy. University service was top notch. The dropped and picked me up at work as to not interfere with my normal day to day. They also got the work done much University service was top notch. The dropped and picked me up at work as to not interfere with my normal day to day. They also got the work done much faster than expected. Would recommend to anyone and everyone. More

They know how to treat customers! I love these service guys! They handle my craziness with a smile on their face. They know how much my Jeep means to me and they take care of it. The I love these service guys! They handle my craziness with a smile on their face. They know how much my Jeep means to me and they take care of it. They don’t push unneeded services but recommend my options. And they’re fast and precise. Greg keeps me updated and treats me like VIP More

Easy dealing, no pressure Michael Allen went beyond helpful to get us in an awesome truck , had a hiccup with paperwork but got it straightened out, we would do business with U Michael Allen went beyond helpful to get us in an awesome truck , had a hiccup with paperwork but got it straightened out, we would do business with University dodge again More

Issue fixed, Communication is key to customer relations After 2 visits and 2 weeks in the shop filled with communication issues and an unusual mechanical problem, I’m glad to finish with the problem and I t After 2 visits and 2 weeks in the shop filled with communication issues and an unusual mechanical problem, I’m glad to finish with the problem and I thank Morgan and others who assisted in servicing my Jeep. Timely communication is key to customer relations. More

FAST!!! Great job as always, in and out in less than an hour, love it!! Keep up the good customer service, best in Rome that I've dealt with. Great job as always, in and out in less than an hour, love it!! Keep up the good customer service, best in Rome that I've dealt with. More

Engine light Greg was great with explaining the services, pricing and items covered under warranty. The service was quick. I was in and out in an hour. I went to h Greg was great with explaining the services, pricing and items covered under warranty. The service was quick. I was in and out in an hour. I went to have my engine light checked. The particular code was a recall. Unfortunately, my engine light came back on the next day. Greg informed me of the next step if this happened. I will be setting another appt. Hopefully, this time I won't have to return related to the same issue. I gave a 3 star rating because I have the same issue in 24 hours after having my truck serviced. More

took to long it took 1 and a half hours to do 2 recalls which should of taken 15 minutes each. my appointment was 9 am and it was 10 30 am before I got out of ther it took 1 and a half hours to do 2 recalls which should of taken 15 minutes each. my appointment was 9 am and it was 10 30 am before I got out of there More

Slow Service I was there to get an oil change and have a tire noise checked out, did fine with the oil but not so good on the noise I was telling them about. I mig I was there to get an oil change and have a tire noise checked out, did fine with the oil but not so good on the noise I was telling them about. I might not have made it very clear about the problem or something. I told the tech that as you drove on roads there was a low noise from the right front wheel and if you say changed lanes from inside to outside the noise got much louder. They drove the care around the lot I think in a figure eight and said no problem, I do not know if they got on the highway with the car and drove to speed and switch lanes or rocked the care left to right. Their suggestion was to rotate the tires and see if it goes away because sometimes tires will flat spot is left sitting on a rack too long. We shall see if moving the tires work or not. I*f not I will be back. More