Greenway Chrysler Dodge Jeep RAM of Rome

Good experience in sales and service. Good service good salesman , finance and mgr. If I had to pick anything for improvement it would product knowledge. Salesmen need to be throughly v Good service good salesman , finance and mgr. If I had to pick anything for improvement it would product knowledge. Salesmen need to be throughly vested in the product to answer buyers questions of the product. More

NON GUARANTEED SATISFACTION I was already paying $585.00 a month for a Jeep Renegade with them that i had in a friend name because i was in a car accident and was paying for a re I was already paying $585.00 a month for a Jeep Renegade with them that i had in a friend name because i was in a car accident and was paying for a rental car monthly and it was expensive. My friend called chrysler to see if the car could be refinanced and put in my name, instead of them calling me to ask me that they told me that they couldn't refinance the car but i could try again to get me a car in my name and not to tell my friend. (that was the first red flag customer unloyalty) 1 month later after as m looking for someone to take over the payments of the jeep Renegade I'm in the process of looking for another car so I I'm not paying so much, I inquired about a Nissan Altima online spoke with Chrysler to see if they could get me in the vehicle and they said they could but when i got their they said they couldn't and told me that they just got a vehicle that was traded in and that they could get me in the vehicle today and I only had 1500 to pay down but they told me i could pay 1700 it could get me in the vehicle because it wasn't approved at 1500. They where trying to get me to pay more after they had me print my bank statement off but i just couldn't. (Second red flag pushing the issue on down payment when they saw my statement) I test drive the 2011 Chevy Cruze with Devin Darden and I mention to him about it felling like it doesn't wanna pull and he stated I had the car in the wrong gear. (but it was in D) I moved it down to M as advised. When I got back he told me he would send it to service and they would inspect it for me. They come back out while Im waiting and told me they ran a carfax, a multi point inspection on their machines and wasn't nothing wrong with the car and also had me sign the paper of a car with what they checked on it, its the same paper I would sign for my renegade. I got the Vehicle on March 13th the only place i went with the vehicle was to where i was staying at and parked the car because i was still driving the renegade. I drove the renegade to Atlanta Saturday morning March 16th to get a room because i was getting on a plane to go to Texas on the March 17th and I returned on March 23rd early in the morning. Later on that day I had to go to work and got off of work and drove the Vehicle and it wouldn't go over 0 MPH. People had to get out of their cars to push the vehicle. I took the vehicle to them and they have had it up until today. Todd told me to get the vehicle off their property because I bought the car as is and that's what happens when you get a vehicle as is no warranties. If I'm not gonna pay him 2000 for him to replace the vehicle it needs to took of they property. (he is saying this knowing the car is a danger to myself and my kids) The sales side ran my credit again and wanted me to put another 1500 to 1700 down for another vehicle but of course its not getting approved. All they keep saying is they are sorry and unfortunately because i got it as is no warranties there is nothing they can do and if i don't pay for it, it will effect my credit and i wouldn't be able to do anything! I asked them for the multi point/five point inspection paper and they said they didn't know what i was talking about. They didn't do No multi point inspection it was just a regular used car inspection. THEY LIED TO ME AND LIED ON TOP OF LIES. THEY REFUSE FOR ME TO CANCEL MY CONTRACT!! More

To buy car Bought a 2015 sonata ,by the time i drove it home the battery was down ,slow to crank, within 12 hrs.told the salesman at university dodge ,he talked Bought a 2015 sonata ,by the time i drove it home the battery was down ,slow to crank, within 12 hrs.told the salesman at university dodge ,he talked to them ,they said it was my problem.i bought a $200 battery.they should have replaced it.it was slow cranking when i test drove it,the salesman knew it.but i love the car ,but i shouldnt have to put a new battery in it to drive it.. Thank you ,god bless Bill More

Morgan kept me informed all the way. Awesome service From the time I checked in and when Morgan took over was easy, hassle free, kept me up to date and worked with me on everything. From the time I checked in and when Morgan took over was easy, hassle free, kept me up to date and worked with me on everything. More

Easy and convenient Morgan made it very easy to get appt set up and when I arrived made the visit very easy to get everything done for my vehicle. Everyone there also ma Morgan made it very easy to get appt set up and when I arrived made the visit very easy to get everything done for my vehicle. Everyone there also made it very easy to get in and out. More

Very professional and friendly. The service department was very prompt in getting me scheduled. I needed the service done by the next day and they were able to accommodate me. The The service department was very prompt in getting me scheduled. I needed the service done by the next day and they were able to accommodate me. The service staff was very professional and friendly. They drove me back to work and called me when they were on their way back to pick me up. This was a good experience. More

Oil change Great job!!! The service was good and people friendly. Great job!!! The service was good and people friendly.Great job!!! The service was good and peo Great job!!! The service was good and people friendly. Great job!!! The service was good and people friendly.Great job!!! The service was good and people friendly. Review is dumb to make you put more info. Need to use Survey xxxxxx. More

Easy to work with and very friendly. I’ve bought a few vehicles up there and have always been pleased. Mike did a great job along with Todd Simmons and Jarrod in service. I’ve bought a few vehicles up there and have always been pleased. Mike did a great job along with Todd Simmons and Jarrod in service. More

Great Everything was explained and performed in a timely manner, clean waiting area, plenty to do while waiting for the great and fast service department to Everything was explained and performed in a timely manner, clean waiting area, plenty to do while waiting for the great and fast service department to do the work required More

Service and safety recall The service was accommodating, offering drop off service and pickup if I did not want to wait. Plus Wednesday is lady’s day and my truck was washed. The service was accommodating, offering drop off service and pickup if I did not want to wait. Plus Wednesday is lady’s day and my truck was washed. More