Greenway Chrysler Dodge Jeep RAM of Rome
Rome, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Overall great customer service Great customer service. Greg and Scott are the main reason I keep coming back to get vehicle serviced. They always above and beyond to ensure customer Great customer service. Greg and Scott are the main reason I keep coming back to get vehicle serviced. They always above and beyond to ensure customer leaves satisfied. Greg wasn’t listed but hopefully gets recognition as well. More
Great job Great service didn’t take long to get my oil changed and tires rotated. Waiting room is very nice. Thank you for the coffee. Restroom was clean Great service didn’t take long to get my oil changed and tires rotated. Waiting room is very nice. Thank you for the coffee. Restroom was clean More
Unhappy I have never been more disenchanted with a dealership in my life. I’ve waited to respond to this email in hopes that my “mad” would go away. This onl I have never been more disenchanted with a dealership in my life. I’ve waited to respond to this email in hopes that my “mad” would go away. This only makes it resurface. Although Morgan has a great personality, he didn’t have my best interest at heart. He had the dealerships. Let me inform you.... I have an ex-husband that has worked for a dealership for YEARS!!!! I heard all the stories of how they “stuck it” to self paying ppl. My Jeep went in for oil leaks.. over $2,400 out of my pocket to pay for those leaks. It came back to me rattling on the back side of the motor, 4 wheel drive wouldn’t engage, said the bushing from transfer cable was missing, (oddly I hasd it in 4 wheel drive the week before AND that was manipulated while dropping tranny, almost out of gas, tire sensor light on, on the dash and recall lights on dash not reset. Did I take it back and complain??? xxxx NO... that’s just me. I told Morgan that for the money I spent and was screwed out of, he could’ve at least washed the xxxx thing. I am seriously furious with the service department. Dropped the ball on this one. Totally. More
We loved the way they care It's the best dealership they care an understand an so very nice i wouldn't go no where else. They will try to get u the best Deal. It's the best dealership they care an understand an so very nice i wouldn't go no where else. They will try to get u the best Deal. More
Forgot to fix clock One of the main reasons for the visit was to fix the clock, which they did not do! Still waiting on why!! Todd was supposed to call me within 30 minut One of the main reasons for the visit was to fix the clock, which they did not do! Still waiting on why!! Todd was supposed to call me within 30 minutes after I left, and I have yet to hear from him. Very disappointed! More
Very pleased! This was a great experience! The sales staff and finance office were very knowledgeable. Would recommend to anyone, great place to buy a car! Thanks! This was a great experience! The sales staff and finance office were very knowledgeable. Would recommend to anyone, great place to buy a car! Thanks! More
Radio/GPS GPS on my 2018 Jeep Grand Cherokee died. The new radio was installed without incident. Morgan was very friendly and helpful. I’m thankful to have my G GPS on my 2018 Jeep Grand Cherokee died. The new radio was installed without incident. Morgan was very friendly and helpful. I’m thankful to have my GOS working again. More
Problem still exists I have a 2014 Ram 1500, around 60,000 miles. At one point the was a ticking noise in the engine compartment, turned out to be a common issue with head I have a 2014 Ram 1500, around 60,000 miles. At one point the was a ticking noise in the engine compartment, turned out to be a common issue with header bolts. I have to make arrangements, time off work, ect. Over the last year, I have taken the truck down three more times for another ticking issue. It's getting worse, but the mechanics say they cannot find anything. It is very frustrating, and time consuming. I would like to have this issue resolved before my powertrain expires. Please advise More
Oil change Service advisor was very professional and courteous. Greg answered all of my questions. Service was completely quickly. Will be back when my next oil Service advisor was very professional and courteous. Greg answered all of my questions. Service was completely quickly. Will be back when my next oil change is due. More
nice folks there The sales people were very nice and found a vehicle that suited my needs and at a very acceptable price. I would go there, again in the future. The sales people were very nice and found a vehicle that suited my needs and at a very acceptable price. I would go there, again in the future. More