Greenway Chrysler Dodge Jeep RAM of Rome

Over priced and missed diagnostic test on my truck!! Soo I take my truck in for what I was thinking was a Very easy fix(end up going to another dealer ship paying more xxxx$$for a simple fix) reprogrammi Soo I take my truck in for what I was thinking was a Very easy fix(end up going to another dealer ship paying more xxxx$$for a simple fix) reprogramming my key fob. Well after the dummies perform a diagnostic test on my truck because my truck would not crank up, they tell me I need a new key fob. Okay, how much? They tell me 395.00 plus 100.00 for programming! I immediately say, xxxx no!! And, I'll be to pick up my truck. By now I'm 130.00 in the hole for the diagnostic test. Plus towing 250.00. I call Robert Lohr Chrysler in Cartersville and they were a delight to work with!! Had to pay for towing again from Rome, Ga to Cartersville, Ga. But, after their service with resolving the problem on my truck I kind of calmed down! Still thinking about calling corporate because the entire experience was awful! I'll Never do business with them Again!! More

Surprised at the ease of it all. I've purchased new and used vehicles from several dealerships and never had such a quick and stress free experience. I was literally in and out the do I've purchased new and used vehicles from several dealerships and never had such a quick and stress free experience. I was literally in and out the door with a brand new Jeep Cherokee because of the knowledge and skills of the dealership team. More

Good experience I dislike buying a vehicle, but this was a less painful experience. Beau Allen was great from the time I drove on the lot. It took me about a week to I dislike buying a vehicle, but this was a less painful experience. Beau Allen was great from the time I drove on the lot. It took me about a week to decide on what to buy, but he was always helpful without being pushy. I was impressed with his knowledge of the vehicles on the lot and the features on the one I finally purchased. More

Service on 2017 Jeep Wrangler I dropped my 2017 Jeep Wrangler off for maintenance and replacing the wheel speed censor. This was complete in just a few hours. The staff was very fr I dropped my 2017 Jeep Wrangler off for maintenance and replacing the wheel speed censor. This was complete in just a few hours. The staff was very friendly and very knowledgeable about my issue. More

Great team to work with! I went for a basic oil change and also had them swap out factory wheels for a new set I had purchased. I also had them detail the car. The detail job I went for a basic oil change and also had them swap out factory wheels for a new set I had purchased. I also had them detail the car. The detail job took longer than anticipated and I'm glad it did! The detail job was excellent and it looked amazing! These guys know their stuff! Big thanks to Todd Simmons! More

Great service! My husband took my van to be serviced and for an oil change. They thoroughly went over the van with a fine tooth comb! It was part of the routine ser My husband took my van to be serviced and for an oil change. They thoroughly went over the van with a fine tooth comb! It was part of the routine service that came with our van. He didn’t have to wait too long and was very pleased with the waiting area. Also, this dealership was so concerned that we were happy with our service, which we were! I would highly recommend them to anyone!! More

Highly Recommend Easy to work with from Sales to Parts & Service. Knowledgeable. Fun group of people. Haven’t purchased a vehicle in a while and we’re so glad we cho Easy to work with from Sales to Parts & Service. Knowledgeable. Fun group of people. Haven’t purchased a vehicle in a while and we’re so glad we chose University CDJR of Rome. More

Overall great customer service Great customer service. Greg and Scott are the main reason I keep coming back to get vehicle serviced. They always above and beyond to ensure customer Great customer service. Greg and Scott are the main reason I keep coming back to get vehicle serviced. They always above and beyond to ensure customer leaves satisfied. Greg wasn’t listed but hopefully gets recognition as well. More

Great job Great service didn’t take long to get my oil changed and tires rotated. Waiting room is very nice. Thank you for the coffee. Restroom was clean Great service didn’t take long to get my oil changed and tires rotated. Waiting room is very nice. Thank you for the coffee. Restroom was clean More

Unhappy I have never been more disenchanted with a dealership in my life. I’ve waited to respond to this email in hopes that my “mad” would go away. This onl I have never been more disenchanted with a dealership in my life. I’ve waited to respond to this email in hopes that my “mad” would go away. This only makes it resurface. Although Morgan has a great personality, he didn’t have my best interest at heart. He had the dealerships. Let me inform you.... I have an ex-husband that has worked for a dealership for YEARS!!!! I heard all the stories of how they “stuck it” to self paying ppl. My Jeep went in for oil leaks.. over $2,400 out of my pocket to pay for those leaks. It came back to me rattling on the back side of the motor, 4 wheel drive wouldn’t engage, said the bushing from transfer cable was missing, (oddly I hasd it in 4 wheel drive the week before AND that was manipulated while dropping tranny, almost out of gas, tire sensor light on, on the dash and recall lights on dash not reset. Did I take it back and complain??? xxxx NO... that’s just me. I told Morgan that for the money I spent and was screwed out of, he could’ve at least washed the xxxx thing. I am seriously furious with the service department. Dropped the ball on this one. Totally. More