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Greenway Chevrolet of the Shoals

Tuscumbia, AL

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13 Reviews

118 US-43

Tuscumbia, AL

35674

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Showing 13 reviews

January 25, 2023

Got an email from Josh (GM) asking how he could earn my business after I did a carfax inquiry. Got Vince all the information he asked for and waited....and waited. Finally emailed Josh back and he called More

by JAT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Hunter and Vince
Jan 25, 2023 -

Greenway Chevrolet of the Shoals responded

We are sorry to hear this. Please reach out if you need anything.

Jan 25, 2023 -

JAT responded

I gave you the chance to do something and you passed. Want my business, get to my number.

January 18, 2023

Do not waste your time! 6 long hours later we went home with a car that we specifically went to get! And they literally add all kinds of crap there that desperate! They made More

by Wh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Halford, Nate Ellison
Jan 25, 2023 -

Greenway Chevrolet of the Shoals responded

We are sorry to hear this. Please reach out to us!

October 20, 2022

Greenway Chevrolet of the Shoals ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ View all Greenway Chevrolet of the Sho More

by SLVee62
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Weigland
July 09, 2022

Caleb Albright and Nate were great my husband and I are so excited about our 2022 Chevy Equinox RS. Thank you all so much!!!! More

by Danahyde89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Albright , Nate Ellison
Jul 11, 2022 -

Greenway Chevrolet of the Shoals responded

We are so happy to hear that you had a great experience with Caleb and Nate! Thank you for choosing us!

July 02, 2022

Bought 2020 ram is 19,000 miles on it. Within one week the rear parking centers went out the radio and now it leaks oil. Apparently it’s been hit in the back which was not disclosed to me. More

by drew
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Ellison
Jul 05, 2022 -

Greenway Chevrolet of the Shoals responded

We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to General Manager, Nate Ellison, at nateellison@greenwayauto.com and they will be happy to speak with you.

May 24, 2022

I was grateful for finding a new Tahoe in the service bay a week or so ago while buying a new transmission for my 2014 Silverado. Surprised to find it wasn't "spoken for" yet so after looking at it with the More

by denis.frederick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Sparks, Josh, Don, Nate Ellison
Jul 05, 2022 -

Greenway Chevrolet of the Shoals responded

We are happy to hear that, Denis. Thanks for taking the time and letting us know.

August 04, 2021

Was very satisfied with my experience at Greenway. I was looking for a Honda CRV with low mileage and in my budget. Caleb Albright (salesman) told me he would find me one and he delivered about a month lat More

by jjhenley62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh - Manager, Casey Wallace - Customer Relations Manager
Aug 05, 2021 -

Greenway Chevrolet of the Shoals responded

We are so pleased to hear about your great service experience at our dealership, and with Caleb. If there is anything further we can do to assist you further one day, please let us know!

May 13, 2021

Nate is NOT an honest person-it is the end of the month-he needs to sell cars to make his quota-my husband are looking for a NEW equinox- phone conversation with sales person-they have just we're loo More

by Ajsenior5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Sockwell, Nate Ellison
Jun 18, 2021 -

Greenway Chevrolet of the Shoals responded

We are disappointed to hear about your recent experience. We pride ourselves on giving excellent customer service and are disappointed to hear that. If you ever need anything in the future please feel free to reach out to our General Manager, Ken Stark, at kenstark@greenway.com. Thank you for your patience.

February 19, 2021

Mr. Nick is is very unprofessional.. I do appreciate Nate trying to resolve the issue. I will continue to push to have that man removed.. More

by Nick needs to be fired...
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick , Nate Ellison
Feb 19, 2021 -

Greenway Chevrolet of the Shoals responded

We are disappointed to hear about your experience and sincerely apologize. At Greenway, providing our customers with excellent service is a top priority, and we are sorry if you did not experience this amongst our entire team. Should you wish to discuss this matter further please feel free to reach out to Nate Ellison, at nateellison@greenway.com. Thank you for your patience.

Feb 19, 2021 -

Nick needs to be fired... responded

I will continue to be vocal to everybody i run across until i see that man is gone or trained to handle customers in a professional way. I did purchase a SUV that day. I will steer future customers to a real dealership with great customer service....

November 29, 2020

Vince Lyle and Hunter Campbell was extremely knowledgeable about the car we decided to purchase. They made the buying process very easy and made sure we got the best deal. More

by Buster Woodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Lyle, Hunter Campbell
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