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Greenville Toyota

Greenville, NC

4.4
347 Reviews

3615 South Memorial Drive

Greenville, NC

27834

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Showing 347 reviews

February 21, 2013

Fantastic experience from start to finish. Jerome was very detailed and conscientious as well as professional and between he and Sterling the transaction went as smooth as I ever could have hoped for. Ha More

by brookebackensto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Ruffin, Jerome Cox
February 20, 2013

I have bought three vehicles from Greenville Toyota , Todd Bond ,Craig Goess Jr and Sterling Ruffin will make sure that your purchase goes smooth from start to finnish. Customers want a warm friendly atm More

by spiderwoman6612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sterling Ruffin , Todd Bond, Craig Goess, Jr
February 18, 2013

This was my second time back for a new car at Greenville Toyota and the process of leasing a new car was great. The saleman, Gary Purvis, made everything extremely easy and comfortable for me. I would recom More

by lpcheadle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Purvis
February 02, 2013

Art went above and beyond. I had just gotten out of the hospital, and he brought the van to my home for me to look at. He went back to Greenville Toyota, and came back to my home with all the paperwork to More

by Jchitty0224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Reynolds
February 01, 2013

Great service and they help me get what I wanted. I love my Toyota Camry and wouldn't trade it for any thing. Great job More

by Byrumad0317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Purvis
January 21, 2013

Everone that we met at Greenville Toyota was very friendly and knowledgeable on the vehicles and warranties. They went out of their way to get us in the vehicle we wanted with a payment plan that we More

by david.zorbaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Tyson
January 12, 2013

bill, was very helpful and worked hard to get us a great price. courteous and friendly. thankful for his help. Appreciate his willingness to work toward getting me a good deal. More

by john.cox.378
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McClawhorn
January 06, 2013

We bought our third Land Cruiser from Chuck Ralls and Greenville Toyota and we couldn't have had a better experience. Chuck was incredibly knowledgeable and responsive to all of our questions, and we fee More

by haydent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 23, 2012

As of today my experience at Greenville Toyota has been positive. I was able to get into a new car with basically the same payment as my previous car which was a lesser model of the same car. Compared to m More

by bcharlescraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 08, 2012

I purchased a used Volvo from this dealership after finding it through Autotrader. Todd was extremely friendly and personable. The overall transaction process was smooth. The following day I called the More

by Smokems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd Bond, DJ, Todd Bond
Dec 10, 2012 -

Greenville Toyota responded

Let me apologize for your experience first and foremost. The customer who owned the Volvo traded it with us and signed the damage disclosure saying that the car had NOT had any damage exceeding the 25% threshold. When we checked the carfax(as we always do) it also confirmed no damage reported. The title to the car was also clear. In a perfect world we as a group could catch everything, in this case there was no red flag anywhere for us to know anything was wrong with the car. We want the person who was dishonest with us to be held accountable. We have been in touch with our attorneys to hold the previous owner responsible for mis-representing the car. We have also wholesaled the Volvo with the proper damage disclosure. It is not something we feel comfortable, nor have we ever to sell on the lot to a customer. Though we were just as surprised to hear of this as you, I apologize again for you having to be involved. If there is ever anything I can do for you please let me know. Craig Goess Jr.

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