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Greenville Toyota
Greenville, NC
347 Reviews
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Showing 347 reviews
June 26, 2013
I went to the dealership for general maintenance, oil change, tire rotation. When I was given the paperwork to be seated, they told me that they would call my name when it was completed and it would be d change, tire rotation. When I was given the paperwork to be seated, they told me that they would call my name when it was completed and it would be done shortly, that was at 4:00 pm. While I was waiting, they were setting up for some kind of event and I was feeling very uncomfortable, as if I were intruding. They even began taking up chairs out of the waiting area and setting out pizzas. At 5:40 pm, as the service dept was closing at 6:00, the only remaining customer other than myself prompted me on how long I had been waiting and I told him almost 2 hours. He then suggested I go to maybe the billing department where you would pick up your paper work to check and see what was going on. When I asked, the lady told me that my car was indeed ready, I told her I had been waiting since 4:00 pm and she simply, said "Oh". I then asked how long my car had been ready, and she responded that she didn't know. Also, while walking to my car I nearly fell because they had sprayed water on the ground in the covered area where my car was. Had I not been a limber, young person, I could have easily fell. I felt like they didn't care about me because the work they were performing was free of charge, non-billable. I will not be buying another vehicle from this dealership as all of my encounters with them have been less than pleasant. More
by sheltonc07
Employees Worked With
Ricky Atencia, Service Department
June 15, 2013
On June 12, 2013 I was in need of a new vehicle and wasn't sure I could qualify for a loan. On my way to Greenville to run some errands I stopped in at Greenville Toyota and was met outside by Jerome C wasn't sure I could qualify for a loan. On my way to Greenville to run some errands I stopped in at Greenville Toyota and was met outside by Jerome Cox who offered his assistance. I explained to him what I was interested in and followed him inside where he began to record all the necessary information. A few minutes later he was taking me for a test drive and after selecting the vehicle I was interested in went back inside to finish the paper work. Within 1 1/2 hours I drove away in a 2013 Toyota Corolla. Mr. Cox was very professional , courteous and helpful during the entire transaction. I never thought it would be this simple to purchase a new vehicle. My hat's off to Jerome Cox and staff of Greenville Toyota for making this a very pleasant and satisfying experience. I highly recommend Greenville Toyota to anyone considering the purchase of a new vehicle. More
by macbrenda
Employees Worked With
Jerome Cox
June 06, 2013
Wonderful service and very quick,,Ricky was so attentive to us,,and ans all our questions,,so helpful and friendly,,he even helped us set up our phone for hands free in our new car...very professional to de to us,,and ans all our questions,,so helpful and friendly,,he even helped us set up our phone for hands free in our new car...very professional to deal with,,yet down to earth and so nice...We will def use him again when we buy another car...wonderful person!!!!...Also they got the mo. pymt we wanted ...love our new Toyota!!! More
by gumbo4
Employees Worked With
Ricky Atencia
May 11, 2013
This was our first experience with Greenville Toyota. Our salesman, Chad Miller, was friendly, courteous, professional, and able to answer all of our questions. My wife and I were treated as if we were Our salesman, Chad Miller, was friendly, courteous, professional, and able to answer all of our questions. My wife and I were treated as if we were already part of the Greenville Toyota Family and this was our first visit. We were impressed with the excellent customer service. It showed us that Greenville Toyota puts the customer first with a great "Toyota Team" approach. We will definitely refer our family and friends to Chad and the rest of the "Toyota Team." The May Family Chris, Jennifer and Mason More
by cjmay3495
Employees Worked With
Chad Miller, Craig Goess, Jr, Service Department
March 30, 2013
Gary not only made the dreadful process of trading a car a fun and exciting experience, but also showed he cared about his customer. Gary is definitely a natural at making people feel at ease and is quite a fun and exciting experience, but also showed he cared about his customer. Gary is definitely a natural at making people feel at ease and is quite enjoyable to do business with. Tremendously fair and compassionate, he's the only car salesman I'll ever want to do business with again. More
by rickasmith98
Employees Worked With
Garry Purvis
March 29, 2013
my husband and I have just moved here from Pa. and have owned 3 Toyota's . We have never been treated so nice as we were with Chuck. We bought a new 2013 Corolla and will be happy to tell every one about o owned 3 Toyota's . We have never been treated so nice as we were with Chuck. We bought a new 2013 Corolla and will be happy to tell every one about our experience with Chuck and Greenville Toyota. More
by suttondj
March 21, 2013
We were greeted by Mr. Jacobs at the door and then, upon knowing the reason for our visit (new car purchase), inquired about the type(s) of Toyotas we were considering and the colors of our choice. He then knowing the reason for our visit (new car purchase), inquired about the type(s) of Toyotas we were considering and the colors of our choice. He then promptly proceeded to show the vehicles on the lot and invited us to check out the interiors, pointed out their details, and offered the cars for road test. Since we wanted to think over the choices, Mr. Jacobs was willing to wait and the next day gave us the car for another road test. His friendly and outgoing demeanor, without being too aggrerssive, made this experience a pleasant one and him being easy to talk to. Installation of a cruise control was also done promptly and a loaner car was provided. Great experience! -Mike and Sue Munshi More
by mandsmu
February 28, 2013
Bought a new Prius. Ricky was courteous and easy to talk with. Took me on a test drive and answered all my questions. Did not try to pressure me but told me to take my time and make sure I was satisfied. with. Took me on a test drive and answered all my questions. Did not try to pressure me but told me to take my time and make sure I was satisfied. A nice buying experience. More
by JimmyRouse
Employees Worked With
Ricky Atencia
February 22, 2013
This is my second Toyota purchase from Greenville Toyota, Greenville, N. C.. The sales and service personnel have always been very accommodating and friendly. I can not imagine any dealership that is more c Greenville, N. C.. The sales and service personnel have always been very accommodating and friendly. I can not imagine any dealership that is more customer oriented. I would recommend anyone interested in a Toyota product to contact Gary Purvis., He will work tirelessly to arrange the best deal possible for you. More
by ccrowe1
Employees Worked With
Sonny Bass, Sterling Ruffin, Jr., Gary Purvis, Garry Purvis
